Yeah, there are a number of documented cases that show the poor customer service that they offer.I also had the same experience with the exhaust group buy last summer, I finally received the exhaust months after they were suppose to have it.
Many of us called them between 5-10 times a day, just to not get an answer. They never admitted fault and all we got was sorry. Needless to say they are known known for this and buyers should beware.
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Wondering if there is anything 8thcivic can do about this. Are sponsors required to meet certain standards? If enough complaints are filed against them, can their sponsorship be revoked?
I mean, if someone is a sponsor on a forum you would think that they are a reputable company that you shouldn't have any issues with. However, that is not the case with Go-Power, and I would hate any other people to run in to issues with them only to be out $X dollars because they thought they could trust the company to deliver the products purchased.