Anyone got their 3rd gear fixed in the Seattle Tacoma area?

helweg07si-sedan · 04-23-2008, 05:46 AM

I take my car in to be fixed in the morning at Hinshaws in Auburn, just wondering if anyone has had a positive or negative when dealing with those guys. I made my apt and I feel like they are already giving me the run around. Wish me luck

helweg07si-sedan · 04-23-2008, 03:21 PM

I brought it in and they were real cool about it gave me a loaner LX and said it should be done by Saturday.

magpilot · 04-24-2008, 06:40 PM

Quote:

Originally Posted by helweg07si-sedan

I take my car in to be fixed in the morning at Hinshaws in Auburn, just wondering if anyone has had a positive or negative when dealing with those guys. I made my apt and I feel like they are already giving me the run around. Wish me luck

Don't bother. I took my FG2 to Hinshaws three times complaining about the 3rd gear. Best answer I got was it's normal for the SI's can you beleive it.

I took it to Renton. They rebuilt my tranny. Never had a problem until my accident took my car out.

So far I don't have it on the FA5 but if I do I'll take it to Renton.

Oh if they don't find the problem call American Honda and complain. They will log it in their computer by your vin number. I did that before I took it to Renton. Honda said if they don't find it call back and we will get it taken care of. Believe me Honda knows its a problem. Dealers won't do anything about it unless they can recreate it on their two minute drive. Drive with them for 15 minutes until it does it. Be in the passenger seat and watch and listen. No radio no talking just keep going from a dead stop to 3rd and back down again until it does it.

Good luck.

helweg07si-sedan · 04-26-2008, 02:55 AM

I got a call to pick up my car they said the parts to rebuild it are on order should be a couple weeks we will see I hope this is not another blow off.

cloeycar · 04-27-2008, 03:52 PM

I've had my fa5 at S.Tac Honda once already and they couldn't replicate the problem. We called again and they said the parts are on back order and if we don't hear from them to call on Tues. They won't call, they didn't last time, wouldn't recomend this dealer for the work. We are getting pretty frustrated with them.

magpilot · 04-27-2008, 04:17 PM

Quote:

Originally Posted by helweg07si-sedan

I got a call to pick up my car they said the parts to rebuild it are on order should be a couple weeks we will see I hope this is not another blow off.

All honda parts come in on Tuesdays. You get them on Tuesday or else it's BS.

Take it to Renton.

helweg07si-sedan · 05-03-2008, 02:17 AM

Still no word from Hinshaws I will have to stop in next week and see what the status is

halfNhalf83 · 05-03-2008, 11:06 AM

ok, first off stop hating on Hinshaws Honda. im not in service...but seriously. THERE WAS NO bulletin out when you came in was there??? it IS common..and without AHM providing a proper fix.... thats a common answer to have recieved.

parts come in EVERYDAY.... "tuesday"?? where are you getting ur info..AHM uses a daily stock order system to get parts. PARTS ARE ON BACKORDER for this fix!!!! IT WILL BE A COUPLE WEEKS for ANYONE AND EVERYONE!!!

im not saying come to Hinshaws..i could care less...just stop the hate. we are not out to screw people. we make money helping, so to turn away customers as you are assuming is ridiculous.

cut dealers some slack.....

/rant

*nothing personal, just tired of reading on the complaining about dealers "screwing" or "blowing" off people. LOL

Sean

halfNhalf83 · 05-03-2008, 11:08 AM

Quote:

Originally Posted by helweg07si-sedan

Still no word from Hinshaws I will have to stop in next week and get another lame a$$ excuse, I cant wait!!

based off ur screen name, i know that ur parts are on order. there are 3 bolts that are on national backorder. nobody is currently getting the fix done...ask around.

please stop bashing the place i work for. we are good people.

sheesh

helweg07si-sedan · 05-03-2008, 03:02 PM

I have had nothing but positive experiences from Hinshaws and I will buy my next Honda from them. The only thing I base my opinion on is the feed back I got from others in this forum that have had problems getting it fixed. I guess it was a little harsh to say Hinshaws was blowing me off I will try to keep an open mind and be patient. Hey halfNhalf if you are in sales we should talk sometime. Sorry for bashing on Hinshaws

halfNhalf83 · 05-03-2008, 03:11 PM

Quote:

Originally Posted by helweg07si-sedan

I have had nothing but positive experiences from Hinshaws and I will buy my next Honda from them. The only thing I base my opinion on is the feed back I got from others in this forum that have had problems getting it fixed. I guess it was a little harsh to say Hinshaws was blowing me off I will try to keep an open mind and be patient. Hey halfNhalf if you are in sales we should talk sometime. Sorry for bashing on Hinshaws

no, not in sales. im in the parts department. as we speak actually. haha

no worries...

Sean

helweg07si-sedan · 05-03-2008, 04:03 PM

I will need to talk to you when I am ready for my HFP suspension kit and maybe front lip.

Rallyecivic · 05-04-2008, 10:56 PM

Quote:

Originally Posted by halfNhalf83

no, not in sales. im in the parts department. as we speak actually. haha

no worries...

Sean

So do you know the used car salesman Devon?
My bro's went to school with him, he tried selling me a GG si..but I got an RR instead from So. Tacoma Honda. He would hate me, haha.

cloeycar · 06-05-2008, 11:25 PM

hate to bring up an old thread, but after many phone calls and the parts becoming available, S.Tac honda did the third gear set swap for us. It took three days to get the car back it was worth it. 2-3 now feels like 3-4 which is nice and positive. All in all I wish S. Tac honda would communicate better, but the car was fixed well and came back cleaner than it was dropped off.

K20Z3ANGEL · 06-06-2008, 05:45 PM

I've been going to Hinshaw's Honda in Auburn for all 6 of my cars. Last one I got was below wholesale. They have great customer service, they are friendly and they always call to check up on the service they do on my vehicles.
I think there's another guy at that Dealer that has a Black Si. Silver's better though

halfNhalf83 · 06-06-2008, 10:13 PM

Quote:

Originally Posted by K20Z3ANGEL

I've been going to Hinshaw's Honda in Auburn for all 6 of my cars. Last one I got was below wholesale. They have great customer service, they are friendly and they always call to check up on the service they do on my vehicles.
I think there's another guy at that Dealer that has a Black Si. Silver's better though

there used to be a black SI coupe, but he transfered to our Acura store.

now its just a salesman's black Si sedan and my white Si sedan.

*cough* white is better... *cough* LOL jk

welcome to the site.

Sean

K20Z3ANGEL · 06-12-2008, 06:52 PM

I didn't know that .. Well, you guys also took my salesman. Sean Tran. I bought 5 cars from him. I had to settle for someone else since the handsome guy wasn't working there anymore.

04-23-2008, 05:46 AM	#1 (permalink)
helweg07si-sedan Member Join Date: Apr 2007 Location: Orting, WA Posts: 56 Jason iTrader: 0 / 0%	Anyone got their 3rd gear fixed in the Seattle Tacoma area? I take my car in to be fixed in the morning at Hinshaws in Auburn, just wondering if anyone has had a positive or negative when dealing with those guys. I made my apt and I feel like they are already giving me the run around. Wish me luck

04-26-2008, 02:55 AM	#4 (permalink)
helweg07si-sedan Member Join Date: Apr 2007 Location: Orting, WA Posts: 56 Jason iTrader: 0 / 0%	I got a call to pick up my car they said the parts to rebuild it are on order should be a couple weeks we will see I hope this is not another blow off. Last edited by helweg07si-sedan; 04-27-2008 at 03:31 PM.

05-03-2008, 02:17 AM	#7 (permalink)
helweg07si-sedan Member Join Date: Apr 2007 Location: Orting, WA Posts: 56 Jason iTrader: 0 / 0%	Still no word from Hinshaws I will have to stop in next week and see what the status is Last edited by helweg07si-sedan; 05-03-2008 at 03:04 PM.

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04-23-2008, 03:21 PM	#2 (permalink)
helweg07si-sedan Member Join Date: Apr 2007 Location: Orting, WA Posts: 56 Jason iTrader: 0 / 0%	I brought it in and they were real cool about it gave me a loaner LX and said it should be done by Saturday.

04-27-2008, 03:52 PM	#5 (permalink)
cloeycar Member Join Date: Jun 2007 Posts: 36 iTrader: 0 / 0%	I've had my fa5 at S.Tac Honda once already and they couldn't replicate the problem. We called again and they said the parts are on back order and if we don't hear from them to call on Tues. They won't call, they didn't last time, wouldn't recomend this dealer for the work. We are getting pretty frustrated with them.

05-03-2008, 11:06 AM	#8 (permalink)
halfNhalf83 Senior Member Join Date: Dec 2007 Location: botton 1/2 of WA Age: 25 Posts: 374 Sean iTrader: 0 / 0%	ok, first off stop hating on Hinshaws Honda. im not in service...but seriously. THERE WAS NO bulletin out when you came in was there??? it IS common..and without AHM providing a proper fix.... thats a common answer to have recieved. parts come in EVERYDAY.... "tuesday"?? where are you getting ur info..AHM uses a daily stock order system to get parts. PARTS ARE ON BACKORDER for this fix!!!! IT WILL BE A COUPLE WEEKS for ANYONE AND EVERYONE!!! im not saying come to Hinshaws..i could care less...just stop the hate. we are not out to screw people. we make money helping, so to turn away customers as you are assuming is ridiculous. cut dealers some slack..... /rant *nothing personal, just tired of reading on the complaining about dealers "screwing" or "blowing" off people. LOL Sean

05-03-2008, 03:02 PM	#10 (permalink)
helweg07si-sedan Member Join Date: Apr 2007 Location: Orting, WA Posts: 56 Jason iTrader: 0 / 0%	I have had nothing but positive experiences from Hinshaws and I will buy my next Honda from them. The only thing I base my opinion on is the feed back I got from others in this forum that have had problems getting it fixed. I guess it was a little harsh to say Hinshaws was blowing me off I will try to keep an open mind and be patient. Hey halfNhalf if you are in sales we should talk sometime. Sorry for bashing on Hinshaws

05-03-2008, 04:03 PM	#12 (permalink)
helweg07si-sedan Member Join Date: Apr 2007 Location: Orting, WA Posts: 56 Jason iTrader: 0 / 0%	I will need to talk to you when I am ready for my HFP suspension kit and maybe front lip.

06-05-2008, 11:25 PM	#14 (permalink)
cloeycar Member Join Date: Jun 2007 Posts: 36 iTrader: 0 / 0%	hate to bring up an old thread, but after many phone calls and the parts becoming available, S.Tac honda did the third gear set swap for us. It took three days to get the car back it was worth it. 2-3 now feels like 3-4 which is nice and positive. All in all I wish S. Tac honda would communicate better, but the car was fixed well and came back cleaner than it was dropped off.

06-06-2008, 05:45 PM	#15 (permalink)
K20Z3ANGEL Senior Member Join Date: Apr 2008 Location: S.KING -WA Posts: 166 J iTrader: 0 / 0%	I've been going to Hinshaw's Honda in Auburn for all 6 of my cars. Last one I got was below wholesale. They have great customer service, they are friendly and they always call to check up on the service they do on my vehicles. I think there's another guy at that Dealer that has a Black Si. Silver's better though

06-12-2008, 06:52 PM	#17 (permalink)
K20Z3ANGEL Senior Member Join Date: Apr 2008 Location: S.KING -WA Posts: 166 J iTrader: 0 / 0%	I didn't know that .. Well, you guys also took my salesman. Sean Tran. I bought 5 cars from him. I had to settle for someone else since the handsome guy wasn't working there anymore.