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Old 06-29-2007, 11:27 AM   #1 (permalink)
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Salad with rocks

Hey guys I have a question, hoping maybe someone around here may have some advice.

I was eating salad yesterday one of those Fresh Express you buy at the store, and while eating it ran in to a rock, ouch! right away. I spit the thing out its the size of a small ball bearing maybe 3mm it hurt right away, I took a look at my tooth and its cracked, F**k so now I'm pissed.

Let me tell you this is not the first time I ran in to a rock with this salad last time I thought it was part of the chicken I had put in there but I spit it out and never found out what it really was.. but this time I got the evidence..

Its a rock. I wash the salad and everything before making my plate this sucker must of been wrapped on the one of the salad chunks. Now I have to go to the dentist. What should I do contact the customer service dept?

I know this sounds stupid but, dentist is not cheap! I already know this is going to cost 500-1000 even with my insurance..

Dam it its going to hurt..

What should I do? what should I tell them if I call them?
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Old 06-29-2007, 11:36 AM   #2 (permalink)
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Same thing happen to my dad... he got like 4k for dental work and hardacke
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Old 06-29-2007, 11:37 AM   #3 (permalink)
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sue to cover damages
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Old 06-29-2007, 11:38 AM   #4 (permalink)
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Also to the photographers in here I'm trying to take a picture of the rock with my canon IS2 and I cant get it to focus really close, can someone help me with that?
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Old 06-29-2007, 11:43 AM   #5 (permalink)
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I could take a picture of it...but depends on where you live, i live up around kingwood, northeast side of town...
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Old 06-29-2007, 11:47 AM   #6 (permalink)
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Quote:
Originally Posted by rivas240sx
Also to the photographers in here I'm trying to take a picture of the rock with my canon IS2 and I cant get it to focus really close, can someone help me with that?
put it on macro mode. there may be a little flower to denote that mode.
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Old 06-29-2007, 11:56 AM   #7 (permalink)
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Quote:
Originally Posted by Nicholas
Same thing happen to my dad... he got like 4k for dental work and hardacke
Nicholas,

Could you ask your dad what I need to do? I really dont know how to go about this. I called them and the machine says they are closed even though I'm calling in their open hours.

I tried taking a picture with macro mode but it still looks blurry I'll try again.
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Old 06-29-2007, 11:57 AM   #8 (permalink)
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Quote:
Originally Posted by rivas240sx
I called them and the machine says they are closed even though I'm calling in their open hours.

they know they put it in their...that's evidence dude. straight up....i say you just kill them.
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Old 06-29-2007, 12:04 PM   #9 (permalink)
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Originally Posted by TheRumBucket
they know they put it in their...that's evidence dude. straight up....i say you just kill them.

I sent them an email earlier and followed by the call, maybe they got the email and now they know where I'm calling from.

I got the picture i'll post it later i have the 2 chunks it was one big piece and then smaller one from when I bit it and broke both rock and my tooth. Oh man I'm so agravated over this.
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Old 06-29-2007, 12:05 PM   #10 (permalink)
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Originally Posted by TheRumBucket
they know they put it in their...that's evidence dude. straight up....i say you just kill them.

How can I prove them that I've been calling? what if they dont answer. This type of salad is sold in every grocery store I've been in. Its called Fresh Exppress.
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Old 06-29-2007, 12:35 PM   #11 (permalink)
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the only thing you can do honestly is probably just write down on a sheet when you've called, OR, if maybe your cell phone has a call log, then you can go to your provider and ask if they can print out that call log...
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Old 06-29-2007, 01:41 PM   #12 (permalink)
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About the up close pic of the rock...
You need to use macro mode but have it on a stand of some kind, it will be very sensitive to your movement in macro mode.
I'm no photo genius but that is how my digi cam works...need a stable base for macro mode. Good Luck!
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Old 06-29-2007, 02:12 PM   #13 (permalink)
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Damn, as if all of us on the 8th weren't already going crazy over rock chips.
Really, sorry about the tooth, that's a really unfortunate situation.
I do think you should seek compensation if you can, but my gut feeling says you're probably not going to get very far unless this salad is advertised as ready-to-eat right out of the bag. I noticed you saying you washed it, so I'm assuming it wasn't ready-to-eat. Wouldn't the company just blame the incident on the lack of thoroughness of your washing? I mean, have you ever tried washing fresh spinach?(referring to sand/rocks, not E.Coli)
Again, this is definitely not to discourage you - I think you should give this one the necessary rounds, but just something to consider as you develop your case to the salad company. Good luck with pictures(post!) and contacting Fresh Express. Let us know what happens.
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Old 06-29-2007, 03:46 PM   #14 (permalink)
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Ok here is the pictures:

Bag of lettuce packed with rocks



Rocks:

The second piece on the right was part of the first one before my tooth broke it.




Yeah Right!


Yeah Right!

DO NOT BUY THIS SALAD UNLESS YOU WANT BILLY BOB TEETH!!
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Old 06-29-2007, 05:45 PM   #15 (permalink)
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lmao, sorry dude for laughing but this thread is just funny, i mean rocks damn


sue em!
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Old 06-30-2007, 09:04 PM   #16 (permalink)
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I came home friday and the Manufacture lady left a message saying to call her and gave me a claim number. I'll call her Monday see whats up.

Looks like Dentist is the next stop. Dam I hate the dentist.
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Old 07-01-2007, 02:17 AM   #17 (permalink)
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Dang, that sucks!!! That's the stuff my fiance and I always buy (fortunately rock free).

We'll be sure to keep an extra close eye out from now on!!
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