so ima be trained as a PC tech at staples...

Skyline4life · 01-14-2007, 01:39 AM

So i work at staples...They wanna train me has a Secondary ERT..i don't know what ERT stands for but i know it means something like a PC tech...So they wanna certifie me

anyone a PC tech? Got any pointers on what I shuld be looking for? Basicly what i would be doing is just installing Softwere, hardwere, Defrag, Diaignostics..and stuff..

and i do know what to do >_< i'm not going into it blind hah

**marc-o-lishuz** · 01-14-2007, 02:58 AM

good luck with that

hook up some freebies/deals, k!!!

ps- hate to be the spelling police, but:
certify
basically
software
hardware

spincycle · 01-14-2007, 04:07 AM

I started off as Phone support for an internet provider, then moved on to a PC Tech, and now I am a Senior Network Engineer at a local Health System here. I have no college degree. If you can learn fast and accelerate and motivate yourself well, there is no end to where you can go. Certifications can help, but knowledge is better then those, some people have certs but can't do anything at all when it comes to practical knowledge.

Good luck to you, and yes, hook us up with FREE STUFF :)

***GameTraveler*** · 01-14-2007, 05:54 AM

Quote:

Originally Posted by Skyline4life

So i work at staples...They wanna train me has a Secondary ERT..i don't know what ERT stands for but i know it means something like a PC tech...So they wanna certifie me

anyone a PC tech? Got any pointers on what I shuld be looking for? Basicly what i would be doing is just installing Softwere, hardwere, Defrag, Diaignostics..and stuff..

and i do know what to do >_< i'm not going into it blind hah

well...from this search ERT = Easy Residential Technician. Which kinda makes sense since Staples has that big red button.

lol...deals...yeah, a group buy on some office supplies? :) j/k

Circuit City has FireDog, Staples has their ERT's, BestBuy has their GeekSquad... What to look for?

All of these value added service groups are looking for peeps to fill into low paying jobs and some minor certifications; typically the A+/Network+ certifications. Anything more than that, and they can't pay what that type of person is really worth.

If you continue on with this as a career, you should look into the MCSE/CCNA/CCNE certifications. But, you probably already knew this.

I would have suggested a few schools to attend, but the ones that counted no longer exist, since they were privately owned.

Take the position, stick with it for at least 6 months, add it to your resume and move on. Can't buy all the toys you want with only the money that they think you deserve; probably a reason why those outfits can't seem to hold onto good people for too long, and why the turnover rates seems a little high for a technical support service.

YMMV

Skyline4life · 01-14-2007, 11:09 AM

marc-o-lishuz-hah was typing late at night, and had one contact in..Why i don't know.

GameTraveler-haha I'm not planing on doing that for the rest of my life...I'm looking towards the FBI

***letsgoflyers81*** · 01-14-2007, 12:11 PM

Working for a place like Staples doesn't exactly require the most skill or knowledge in the world, I wouldn't worry too much about it. Just absorb everything they teach you and you'll be fine. As long as you're even slightly acclimated to technology you shouldn't have a problem. FWIW I started just messing around with computers when I was young, got a job as tech support for an ISP out of college, now I work for a bank doing everything from helpdesk, to desktop, to sys admin stuff.

**dentrecords** · 01-14-2007, 12:29 PM

Sweet. You'll be an official geek soon enough.

Skyline · 01-14-2007, 03:35 PM

I worked as a computer tech on a college campus for 4 years while I went through school.

It's a cool job...glad to hear you're not doing it for the rest of your life, though. I now completely understand why computer techs are so bitter and impatient with the regular folk that call in for help.

Driving91LX · 01-14-2007, 04:04 PM

You should pick up some great problem-solving skills doing that. I'm a programmer and love everything tech-related.
(BTW I'm doing consultant work in your area near the corner of Aptakisic and Weiland)

01-14-2007, 01:39 AM	#1 (permalink)
Skyline4life Senior Member Join Date: Dec 2005 Location: Mundelein, IL Age: 19 Posts: 3,053 Evan iTrader: 0 / 0%	so ima be trained as a PC tech at staples... So i work at staples...They wanna train me has a Secondary ERT..i don't know what ERT stands for but i know it means something like a PC tech...So they wanna certifie me anyone a PC tech? Got any pointers on what I shuld be looking for? Basicly what i would be doing is just installing Softwere, hardwere, Defrag, Diaignostics..and stuff.. and i do know what to do >_< i'm not going into it blind hah

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01-14-2007, 02:58 AM	#2 (permalink)
marc-o-lishuz Doraemon! Join Date: Apr 2006 Location: Vancouver, BC Age: 26 Posts: 24,562 Marc iTrader: 2 / 100%	good luck with that hook up some freebies/deals, k!!! ps- hate to be the spelling police, but: certify basically software hardware

01-14-2007, 04:07 AM	#3 (permalink)
spincycle Member Join Date: Jan 2006 Location: Janesville, WI Age: 32 Posts: 85 iTrader: 1 / 100%	I started off as Phone support for an internet provider, then moved on to a PC Tech, and now I am a Senior Network Engineer at a local Health System here. I have no college degree. If you can learn fast and accelerate and motivate yourself well, there is no end to where you can go. Certifications can help, but knowledge is better then those, some people have certs but can't do anything at all when it comes to practical knowledge. Good luck to you, and yes, hook us up with FREE STUFF :)

01-14-2007, 11:09 AM	#5 (permalink)
Skyline4life Senior Member Join Date: Dec 2005 Location: Mundelein, IL Age: 19 Posts: 3,053 Evan iTrader: 0 / 0%	marc-o-lishuz-hah was typing late at night, and had one contact in..Why i don't know. GameTraveler-haha I'm not planing on doing that for the rest of my life...I'm looking towards the FBI

01-14-2007, 12:11 PM	#6 (permalink)
*letsgoflyers81* Nacho Cheese! Join Date: Dec 2005 Location: Lansdale, PA Age: 27 Posts: 1,334 iTrader: 0 / 0%	Working for a place like Staples doesn't exactly require the most skill or knowledge in the world, I wouldn't worry too much about it. Just absorb everything they teach you and you'll be fine. As long as you're even slightly acclimated to technology you shouldn't have a problem. FWIW I started just messing around with computers when I was young, got a job as tech support for an ISP out of college, now I work for a bank doing everything from helpdesk, to desktop, to sys admin stuff.

01-14-2007, 03:35 PM	#8 (permalink)
Skyline Senior Member Join Date: Feb 2006 Location: Hermitage, TN Age: 27 Posts: 407 iTrader: 0 / 0%	I worked as a computer tech on a college campus for 4 years while I went through school. It's a cool job...glad to hear you're not doing it for the rest of your life, though. I now completely understand why computer techs are so bitter and impatient with the regular folk that call in for help.

01-14-2007, 04:04 PM	#9 (permalink)
Driving91LX Senior Member Join Date: Jan 2006 Location: Temple, TX Age: 39 Posts: 1,030 iTrader: 0 / 0%	You should pick up some great problem-solving skills doing that. I'm a programmer and love everything tech-related. (BTW I'm doing consultant work in your area near the corner of Aptakisic and Weiland)