Gotta love Honda

[6spdChick]

So after being unhappy with the dealer yesterday, and dealing with them today. My Mother calls me telling me that her window burst. My mother was walking out of a funeral, and while walking past the back of the vehicle(2005 Honda CRV) with her friends they heard a pop and the window burst. Nothing was touched no one was even near the back of the vehicle. So Honda wasn't even willing to take and responsibility for it under warranty. Because they see no reason it could be their fault. So now she is having to go through her insurance for the $522 window. And hopefully after the dealership hears back from whoever they called. They will agree to pay for some of it.

[skiz]

that sucks... hope the dealer steps up and does the right thing

[jasonandre]

The Florida heat!! Crack open a window or something.

[Cybergypsy]

wow, the Tc's sunroof was doing that for a while........never thought of a back window doing that

[6spdChick]

lol Florida heat? It was 50 all day today lol And the dealer said he's seen windows do this but usually only windows that were bowed out.
And your sunroof kept shattering?

[leenangle]

Thats crap, that IS a defect (gas shocks probably built up too much pressure from the heat, design flaw)

I wouldn't claim that, you should fight dealer for that

plus they're not going to reimburse you for the insurance claim

[CameronJr9]

Originally Posted by leenangle

Thats crap, that IS a defect (gas shocks probably built up too much pressure from the heat, design flaw)

I wouldn't claim that, you should fight dealer for that

plus they're not going to reimburse you for the insurance claim

From the pictures, you can clearly see that's the problem.

[letsgoflyers81]

That really sucks. Hopefully your mom gets a call from HoA for a follow up survey. Every time I've taken my car to the dealership for something HoA has called me to conduct a survey. One time I was upset because they charged me for something I thought should have been covered under warranty and that's what I told the guy during the survey. The next week the dealership called me and credited me for the charge.

[Cybergypsy]

No never had Tc but they were shattering while they were driving, bad A pillar had too much flex in it...

[GeezerSi]

Maybe look around online to see if anyone else has experienced the same problem? This would add credibility to it being a defect.

[letsgoflyers81]

Originally Posted by Cybergypsy

No never had Tc but they were shattering while they were driving, bad A pillar had too much flex in it...

Yeah I heard about that, they had to do a major recall on them.

[uscgbeachbum]

Originally Posted by leenangle

Thats crap, that IS a defect (gas shocks probably built up too much pressure from the heat, design flaw)

I wouldn't claim that, you should fight dealer for that

plus they're not going to reimburse you for the insurance claim

Without a doubt! Look at the top picture. The gas shock is above the roof. Look at the hinge next to it. The hinge is in the down position and still has glass connected to it. Simple physics shows that it was a moment (rotational "force", i.e. torque) "buildup". The glass that is still connected between the hinge and the gas shock proves this. If I had my PE license I'd go down there with you to prove it to them.

[ethlar]

Originally Posted by uscgbeachbum

Without a doubt! Look at the top picture. The gas shock is above the roof. Look at the hinge next to it. The hinge is in the down position and still has glass connected to it. Simple physics shows that it was a moment (rotational "force", i.e. torque) "buildup". The glass that is still connected between the hinge and the gas shock proves this. If I had my PE license I'd go down there with you to prove it to them.

Engineering FTW!!!

i was thinking the same thing

[AbsoluteGG]

my sister has an 05 crv too hopefully its an isolated incident

[Special Ringpop]

Wow...they better take responsibility.

[6spdChick]

Thanx geezer great idea.... and come down there with me then lol The guy was saying the only reasons that the shock things are up was because the glass broke there was nothing to hold it down.

[tegrady]

Originally Posted by uscgbeachbum

Without a doubt! Look at the top picture. The gas shock is above the roof. Look at the hinge next to it. The hinge is in the down position and still has glass connected to it. Simple physics shows that it was a moment (rotational "force", i.e. torque) "buildup". The glass that is still connected between the hinge and the gas shock proves this. If I had my PE license I'd go down there with you to prove it to them.

I'm not sure that I agree, it's more likely a glass defect. Once the glass breaks, the shocks no longer have any load compressing them, so they extend. The rotational torque may have caused a small break to turn into the shattered window!

My wife has an '05 CRV and had a '99 which had a similar design. The shocks are barely strong enough to open the window, in fact when you hit the release, it just pops the latch and has to be lifted about 1/4 the way open before it lifts on it's own. The hinges would be down because they have no springs and rely on the opening of the window to move. The glass still being connected just proves that it's safety glass.

This is one of those things that probably is a defect of some kind, but proving it is going to suck! Sometimes you have to do the math and decide how much your time is worth fighting it. I haven't been as impressed with the quality of my wife's '05 as I was with the '99, lot's of rattles, leaks, etc.

[6spdChick]

I googled it and don't find anything on the back glass breaking. If anyone is bored and work and finds anything let me know please :)

[atruhondagrl]

Alyson, You're service manager or advisor, who ever you spoke with is an ass. Is this the same guy that said "no wonder you aren't married?" screw it, if I were you, I'd go make a big show of my anger. Get a guy to go with you. I hate to say it, but after working in a dealership, it seems that women get laughed at when they're on their own, but once you throw a guy into the situation stuff gets done. Do it. Get a big guy in a suit. You're in FL. Go find a North Jersey Italian to get stuff done.