** TWM Feedback Thread **

[TWM Performance]

Since customer feedback is extremely important to TWM Performance, we would like to get recent feedback from 8thcivic.com members that bought from us so we can improve our customer service in the future.

Thanks for the support guys, looking foward to hearing from you!

Simon
TWM Performance

[pineapple]

customer service was awsome.. but i was told i would get a tracking number in my e-mail on my parts. and never got the tracking number

[kenchan]

guys, check out my knob on my G! :)

i have to say these weighted R knobs are fantastic!!! thanks TWM!

http://www.twmshiftknobs.com/shiftkn...hiftknobs.html click and scroll all the way down.

[Toy Slacker]

I wish the decals didn't say ".com"

Everything else is great, and wicked quick shipping!

[MellowGato]

Everything was awesome - except the crappy copy of the instructions.
May be time to get a line drawing done like the collegehillshonda.com instructions.
Even with the crappy instructions, install was still pretty easy.

I love the ss, base and cable bushings together.

[TWM Performance]

Thanks guys!!!

Anybody else..? =]

[nevertofast]

when are you doing a sale ? u give discounts to civil service workers ?

[khronox]

I ordered the the cable and base bushings as well as the short shifter. I must say that these have turned my shifter into a dream! Very nicely done! Install for everything took under an hour is you factor out the fact i dropped EVERYTHING into the center console. You all should include instructions on how to remove that thing

[SiliconX]

Just recieved my SS+Full bushing kit yesterday (actually Wed, but I missed the delivery man, having ordered it on Tuesday :O

Presentation and packaging is sooooooooo nice. Installing it today. Thanks guys, great stuff

[TWM Performance]

Hey,

Thanks for the props on the packing..!

Looking foward for some feedback on the shifting too!

Have a good weekend guys!

Simon
TWM Performance

Originally Posted by SiliconX

Just recieved my SS+Full bushing kit yesterday (actually Wed, but I missed the delivery man, having ordered it on Tuesday :O

Presentation and packaging is sooooooooo nice. Installing it today. Thanks guys, great stuff

[black07coupe]

These guys are spot on with the communication. Questions were answered quick. Instructions were excellent (minus the unneccesary crappy photocopied pictures. Product is great. Right now I just have the SS, no bushings, it took me literally 5 minutes to install, came with a tool to remove the blue cap, and feels awesome. Shifts are shorter and it actually feels more linear even without the bushings.

Oh ya, my dad likes it too.

[smitherz28]

Got the works installed about 2 weeks ago, bushings and all.......awsome. The car shifts like it's SHOULD shift. Very pleased with this mod.

[CNUco2007]

My part was packaged and shipped like the same day or the next morning... In any case, great customer service and fast shipping... btw, I love the shift knob

[TWM Performance]

Thanks for the props my friend! =]

Feel free to take some pics of your new setup! ;D

Have a good one!

Simon
TWM Performance

Originally Posted by CNUco2007

My part was packaged and shipped like the same day or the next morning... In any case, great customer service and fast shipping... btw, I love the shift knob

[CNUco2007]

Here is the M1 Abrams shift knob (Satin Finish) in the 06 civic Si: (btw, its a quick camera phone shot haha. I can take better pics after work)

.:edit:. as proof of their great service, I originally placed my order on their website, not even having talked to them. I guess they came across a thread where i had a poll to help me choose the color to get, and somehow they put two and two together, realized I was the same person, and posted a response saying they would package it and have it out of there ASAP... They did all of this in like a couple hours. I thought it was cool :) I guess they have some smart people working over there haha

[TWM Performance]

Hey,

That's a neat picture.. I like the M1 Abrams Satin finish, fits perfectly your interior!

Yeah i remember that story, i was going over the orders just like every morning, and i came accross your poll on the same day, so i though it would be cool to confirm that i would have your order shipped the same day..! ;]

I do treat our customers just like i would like to be be served..!

Thanks for the picture, i might use it to show some potential buyers!

Simon
TWM Performance

Originally Posted by CNUco2007

Here is the M1 Abrams shift knob (Satin Finish) in the 06 civic Si: (btw, its a quick camera phone shot haha. I can take better pics after work)

.:edit:. as proof of their great service, I originally placed my order on their website, not even having talked to them. I guess they came across a thread where i had a poll to help me choose the color to get, and somehow they put two and two together, realized I was the same person, and posted a response saying they would package it and have it out of there ASAP... They did all of this in like a couple hours. I thought it was cool :) I guess they have some smart people working over there haha

[ohboyjoemoy]

i ordered a short shifter, base bushings, and cable bushings on tuesday and i got them in the mail on thursday! i know these guys are in canada, so i was shocked that shipping was so quick. Instructions were almost dead on! they would have been better if the pictures were clearer but they still did the job. I've only been using the ss for a couple days now so i'll get back to you on how i like it.

[CNUco2007]

Originally Posted by TWM Performance

Thanks for the picture, i might use it to show some potential buyers!

Cool! If you want a higher resolution, clearer picture I'll try and snap one after work with an actual digi-camera. And I agree, the satin finish goes perfectly with all the silver interior trim of the car.

Eric

[TWM Performance]

Hey,

Good stuff, i'm happy that you are satisfied with your new short shifter!

We will be getting a new printer soon hopefully, so our instruction manuals will be clearer.. ! Don't forget to get back on the feeling of your new shift kit!

Originally Posted by ohboyjoemoy

i ordered a short shifter, base bushings, and cable bushings on tuesday and i got them in the mail on thursday! i know these guys are in canada, so i was shocked that shipping was so quick. Instructions were almost dead on! they would have been better if the pictures were clearer but they still did the job. I've only been using the ss for a couple days now so i'll get back to you on how i like it.

[TWM Performance]

Hey Eric,

Yeah if you could take some more snap shoots, it would be awesome!

Thanks,

Simon
TWM Performance

Originally Posted by CNUco2007

Cool! If you want a higher resolution, clearer picture I'll try and snap one after work with an actual digi-camera. And I agree, the satin finish goes perfectly with all the silver interior trim of the car.

Eric