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Old 09-26-2006, 02:30 PM   #1 (permalink)
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Welcome TWM Performance
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Old 09-26-2006, 02:33 PM   #2 (permalink)
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Welcome to the site!
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Old 09-26-2006, 02:33 PM   #3 (permalink)
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Whats up Kevin.. You were supposed to wait to join until after I've got my shifter/bushings so I could post up wonderful thoughts. Oh well soon enuf right :)
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Old 09-26-2006, 04:41 PM   #4 (permalink)
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Old 09-26-2006, 05:08 PM   #5 (permalink)
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Welcome Welcome!! And I WILL be purchasing a SS from you guys!
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Old 09-26-2006, 05:51 PM   #6 (permalink)
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Quote:
Originally Posted by larryd
Whats up Kevin.. You were supposed to wait to join until after I've got my shifter/bushings so I could post up wonderful thoughts. Oh well soon enuf right :)
+1

Can't wait to get mine from TWM either!
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Old 09-26-2006, 06:47 PM   #7 (permalink)
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Welcome to 8thcivic TWM Performance
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Old 09-26-2006, 07:54 PM   #8 (permalink)
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Old 09-27-2006, 10:54 AM   #9 (permalink)
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Quick questions for TWM
Will your new short shifter fit an EX? Also will it void my warranty. Thanks for the help.
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Old 09-27-2006, 10:57 AM   #10 (permalink)
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Welcome to the Site. It just keeps getting better and better.



<- Doing the lovin' 8thcivic.com dance.
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Old 09-27-2006, 11:08 AM   #11 (permalink)
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Welcome..... i've always like your kits

had one on my teggy
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Old 09-27-2006, 01:47 PM   #12 (permalink)
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"Welcome aboard 8thCivic Airways, where it is a pleasure to have you."


lol.
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Old 09-27-2006, 05:15 PM   #13 (permalink)
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Hi Guys,

Thanks for the warm welcome! I'm looking forward to getting to know the 8th gen community better. Please feel free to PM me any time if you have questions about our products, or feel free to give us a call toll free at 1-877-655-0540. I'll be stopping by often so I'll do my best to answer all questions promptly.

Thanks again!

Kevin
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Old 09-28-2006, 03:01 PM   #14 (permalink)
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Like the customer service!
I'm looking forward to your shipping the new short-shift kit I pre-ordered!

I really like the email you sent out today explaining the short delay in delivery.
If this is the way you do business, I'm liking it!

Trust me, I'll post my thoughts on the kit when I pop it on the car.
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Old 09-28-2006, 03:19 PM   #15 (permalink)
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Quote:
Originally Posted by Conrad.TDI
I'm looking forward to your shipping the new short-shift kit I pre-ordered!

I really like the email you sent out today explaining the short delay in delivery.
If this is the way you do business, I'm liking it!

Trust me, I'll post my thoughts on the kit when I pop it on the car.
We did promise that we would ship the short shifters on the 28th, but it looks like we'll be a day behind schedule due to an unforseen delay.

I thought people who ordered would appreciate an explanation of what happened, and an apology for the delay so we e-mailed everyone who had pre-ordered. We will do our best to get them out the door as soon as possible, tomorrow without fail.

We pride ourselves on our level of customer service and satisfaction, and I am positive you will be very pleased with the short shifter. I tested the final production version in an Si today and it's awesome!

I look forward to hearing your thoughts when you install the shifter.

Kevin
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Old 09-28-2006, 03:36 PM   #16 (permalink)
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Yeah, I was happy with the email explanation sent too. Don't forget to do this no matter how big your company gets, always stay in touch with your paying customers. Can you imagine if the cable company could give you this kind of service?
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Old 09-28-2006, 03:37 PM   #17 (permalink)
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Just ordered mine. Oh man, I'm giddy happy again, since it's more stuff for my car!
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Old 09-28-2006, 05:45 PM   #18 (permalink)
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Welcome fellow Canucks. :)
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Old 09-29-2006, 04:48 PM   #19 (permalink)
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Great information
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Old 10-02-2006, 03:20 PM   #20 (permalink)
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Hey Guys,

Just thought I'd stop by and let you know that all the orders and pre-orders for our new Civic short shifter shipped out on Friday. You should be receiveing them this week.

Thanks!

Kevin
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