XBOX live help!

edciv · 01-03-2007, 10:53 AM

so i just got 360 from my girl for christmas and i made a new xbox live account since my old one was under my father's name because i didn't have a credit card at the time i just gave him cash.. how do i cancel the one i don't want? just call the credit card company?

Si 4 Life · 01-03-2007, 10:55 AM

Call Xbox live support to talk to them. They may even let you roll over your existing account.

edciv · 01-03-2007, 10:58 AM

where can i get the number for that

Si 4 Life · 01-03-2007, 11:09 AM

Quote:

Originally Posted by edciv

where can i get the number for that

The number is on your xbox manual, or you can get it by searching the xbox.com site. Same support for xbox live and the 360. They will just ask which account you want to talk about.

tennisfan16 · 01-03-2007, 11:46 AM

1-800-4MY-XBOX

**2fast4u2** · 01-03-2007, 11:58 AM

moved to the technology forum.

**Gonzo** · 01-03-2007, 09:06 PM

I'm in a similar situation. Honestly I have not found a way to remove my father's credit card from my XBOX Live account.

I just ended up adding my card and told Live to default to it, then just changed all the information around on his card and waited for it to expire. So now it is effectively useless anyway.

If you find out how to actually permanently remove a card I'd love to hear how.

TwofouroSi · 01-04-2007, 12:12 AM

I'm pretty sure the only way around situations like this is to call the number.

01-03-2007, 10:53 AM	#1 (permalink)
edciv Senior Member Join Date: Sep 2006 Location: New Jersey Age: 22 Posts: 612 iTrader: 0 / 0%	XBOX live help! so i just got 360 from my girl for christmas and i made a new xbox live account since my old one was under my father's name because i didn't have a credit card at the time i just gave him cash.. how do i cancel the one i don't want? just call the credit card company?

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01-03-2007, 10:55 AM	#2 (permalink)
Si 4 Life Senior Member Join Date: Aug 2006 Location: Arlington TX Age: 29 Posts: 259 James iTrader: 0 / 0%	Call Xbox live support to talk to them. They may even let you roll over your existing account.

01-03-2007, 10:58 AM	#3 (permalink)
edciv Senior Member Join Date: Sep 2006 Location: New Jersey Age: 22 Posts: 612 iTrader: 0 / 0%	where can i get the number for that

01-03-2007, 11:46 AM	#5 (permalink)
tennisfan16 Senior Member Join Date: Mar 2006 Location: I have a cat. Age: 25 Posts: 3,740 iTrader: 3 / 100%	1-800-4MY-XBOX

01-03-2007, 11:58 AM	#6 (permalink)
2fast4u2 Join Date: Jun 2005 Posts: 15,588 8thcivic.com member #15 iTrader: 11 / 100%	moved to the technology forum.

01-03-2007, 09:06 PM	#7 (permalink)
Gonzo You're doing it wrong!! Join Date: Dec 2005 Location: Richmond, VA Age: 21 Posts: 5,689 iTrader: 5 / 100%	I'm in a similar situation. Honestly I have not found a way to remove my father's credit card from my XBOX Live account. I just ended up adding my card and told Live to default to it, then just changed all the information around on his card and waited for it to expire. So now it is effectively useless anyway. If you find out how to actually permanently remove a card I'd love to hear how.

01-04-2007, 12:12 AM	#8 (permalink)
TwofouroSi Senior Member Join Date: Dec 2005 Location: Bellingham, WA Age: 23 Posts: 388 Josh iTrader: 1 / 100%	I'm pretty sure the only way around situations like this is to call the number.