Skunk2 Pro-C adjustment knob, help!

MStayt · 12-12-2008, 06:04 PM

So I was installing my new Pro-Cs today, got the left front done and the right front OEM coilover removed. I went to set the adjustment how I wanted it and tried to pull off the black adjustment knob, then this happened

. The entire pin that sits inside the assembly came out, including a tiny tiny spring and an even tiny-er ball bearing. I called skunk2 and emailed them my receipt plus this same picture, but that means I'm at least out a car until mid next week for them to send me a new one. Has this happened to anybody else?

edit: The part that came out is sitting on the back part of the camber plate.

By mstayt

TLDR summary: Tried to remove black knob, whole pin and assembly came out, happen to anybody else?

MStayt · 12-13-2008, 01:42 AM

late night bump, anybody?

Skunk2Chris · 12-15-2008, 02:21 PM

So we just got off the phone and I will be sending you your replacement out today. Please let me know when you receive it so we can proceed with the RMA process.

MStayt · 12-15-2008, 02:30 PM

Quote:

Originally Posted by Skunk2Chris

So we just got off the phone and I will be sending you your replacement out today. Please let me know when you receive it so we can proceed with the RMA process.

Yep

excellent customer service to get this resolved quickly. Thanks for all the help Chris.

12-12-2008, 06:04 PM	#1 (permalink)
MStayt Senior Member Join Date: Jul 2008 Location: Bartlesville, Oklahoma Age: 21 Posts: 460 Michael iTrader: 1 / 100%	Skunk2 Pro-C adjustment knob, help! So I was installing my new Pro-Cs today, got the left front done and the right front OEM coilover removed. I went to set the adjustment how I wanted it and tried to pull off the black adjustment knob, then this happened . The entire pin that sits inside the assembly came out, including a tiny tiny spring and an even tiny-er ball bearing. I called skunk2 and emailed them my receipt plus this same picture, but that means I'm at least out a car until mid next week for them to send me a new one. Has this happened to anybody else? edit: The part that came out is sitting on the back part of the camber plate. By mstayt TLDR summary: Tried to remove black knob, whole pin and assembly came out, happen to anybody else? Last edited by MStayt; 12-12-2008 at 06:05 PM.

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12-13-2008, 01:42 AM	#2 (permalink)
MStayt Senior Member Join Date: Jul 2008 Location: Bartlesville, Oklahoma Age: 21 Posts: 460 Michael iTrader: 1 / 100%	late night bump, anybody?

12-15-2008, 02:21 PM	#3 (permalink)
Skunk2Chris Junior Member Join Date: Oct 2008 Location: Fontana Posts: 2 Chris Lucero iTrader: 0 / 0%	So we just got off the phone and I will be sending you your replacement out today. Please let me know when you receive it so we can proceed with the RMA process.