List of Dealerships fixing 3rd gear problems

[Gone]

Alright, so our cries have been heard and they have finally issued a fix to our dreaded 3rd gear problems! I figured that we should have a thread that states all the dealerships where people have had the 3rd gear TSB fixed at. This should make it easier to find a nearby dealer that has dealt with the problem and knows what to expect and what to do, therefor lessening the chance of going to a dealer that "can't replicate the problem" . Once we have enough names, I (or a Mod... PLEASE?! ) will organize this by state to make it easier to find your area.

I figure this format should do:

Name:
Location (City/State):
Dealership:
Service Manager:
Service Advisor:
Mods:

Please try to keep this thread neat and avoid random chatter!


Thanks guys!

: :


Alabama
Alaska
Arizona
Arkansas
California
sasebonian
Name: Jason aka Sasebonian
Location: San Diego, CA
Dealership:
Pacific Honda
4760 Convoy Street
San Diego, CA 92111
858-694-1020
Service Manager: Bill (Didn't get his lastname)
Service Advisor: Jerremie (Forgot her lastname)
Mods: None, as I'm still stock.
Notes: They were still unable to replicate the 3rd gear issues, but agreed to fix it with TSB anyways.

mrdimsum
Name: Kelly aka MRDIMSUM
Location: San Diego, CA
Dealership:
Pacific Honda
4760 Convoy Street
San Diego, CA 92111
858-694-1020
Service Manager: N/A
Service Advisor: Jerremie Winter
Mods: None
Notes: They were able to recreate problem and ordered parts.......

07CaliSi
Name: Michael
Location: Sacramento, CA
Dealership:
Autowest Honda in Roseville
500 Automall Dr.
Roseville CA 95661
(916) 969-5770
Service Manager: Mike (didn't catch his last name)
Mods: VRH and HFP suspension.
Notes: I had taken my car in once for the 3rd gear issue and they replaced my MTF. They gave me no guff about it and ordered the parts immediately. I will be getting it done within the next few weeks.

newsiguy
Name: Scott AKO new si GUY
Location: Seaside, CA
Dealership:
Val Strough Honda
1 Heitzinger Plz
Seaside, CA 93955
(831) 899-2222
Service Manager: Chuck Byers (Assistant service Manager)
Mods: Rims and tint everything else stock.
Notes: Don't know if hey were able to replicate the 3rd gear issues, but agreed to fix it with TSB anyways.

06sichik
Name: Kati -- 06sichik
Location: Rancho Cucamonga, CA
Dealership:
Penske Honda
1401 Auto Center Drive
Ontario, Ca 91761
(866)383-8353
Service Manager: Never spoke with one, my S.A. was awesome.
Service Advisor: Al Garcia
Mods: intake, exhaust, lowered
Notes: after bringing in the car twice, they were still unable to replicate anything. they knew what i was talking about and were aware that it is really hard to duplicate this problem most of the time so he went ahead and spoke with the district manager of honda who was there at the dealership that day and he approved for them to fix it anyways without being able to replicate.

hetroinha
Location: Southern California
Dealership: Norm Reeves Honda
Service Advisor: Juan

nighthawk06Si
Name: Toan
Location: Irvine, CA
Dealership: Norm Reeves Honda
Norm Reeves Honda Superstore Huntington Beach
19131 Beach Boulevard
Huntington Beach, CA 92648
800-631-0117
Service Advisor: Tim
Mods: Injen CAI, Greddy EVO2, Comptech SS, and Hondata Reflash
Notes: parts on order (but backordered due to all dealerships ordering parts)

michinsi
Name: Tommy
Location: Corona, CA
Dealership: Honda Cars of Corona
Service Manager: Unknown
Service Advisor: Ronald Spero
Mods: AEM SRI.
Notes: Called made an appointment, went into the dealer and they checked the TSB and ordered the parts on the spot without even testing the vehicle. Parts came in next day and it took a day to fix the car. Gave me a free rental car. Great dealership!

calircr
Location: Southern California
Dealership: Ball Honda of National City
Notes: Ball Honda of National City said they will NOT fix 3rd gear issue even if there is a TSB. They stated that I will need to pay the diagnostic fee to test out the issue and if there aren't any problems, they won't fix it. I think I'll go over to Pacific Honda instead. This is just a heads up for those of you in San Diego county and take your car over to Ball Honda. Looks like Pacific Honda is the place to go for this fix.

Mthugsta
Name: Mario aka Mthugsta
Location: Downey, CA
Dealership:
Honda World Downey
10645 Studebaker Rd
Downey, CA 90241
Service Manager: JJ Barrios (562) 929-7008
Service Advisor: N/A
Mods: N/A
Notes: Called let them know about the service bulletin that HONDA posted and asked me how many miles i had on my '07 si they told me to bring it in and i would probably be kept ther for 3-4 days or less.

Colorado
kahnawupas
Name: Sam (Kahnawupas)
Location: Longmont, CO
Dealership:
Frontier Honda
710 South Main Street
Longmont, Colorado (CO) 80501
(303) 772-2900
Service Manager: Mike
Service Associate: Derrick O'Brien (very cool)
Mods: Stock
Notes: Came in with printed copy of TSB. Mike kind of surprised, kept telling me that there was nothing he could do because I'm out of warrantee. My response was that the TSB was Honda's way of acknowledging that there is a problem. I also fell squarely in the middle of the affected/afflicted VIN range. Plead my case 3 times before he finally caved in and called Honda. HondaUSA offered to cover 80% of the cost of the fix. They won't cover 100% because I'm at almost 60k miles on the odo. Still, the educated customer can get what they need; The ignorant customer will probably get nothing from these guys.

Connecticut
Marcoc
Location: Connecticut
Dealership: Liberty Honda in Hartford
Notes: Brought the TSB printed online for back up showing proof of problem and they stated they would try and replicate the issue. They called me a few hours later and said they could not replicate the problem but since there is a TSB they ordered the needed parts and would call me when they arrive. They stated on the paperwork that I came with the TSB info kinda funny but they are going to fix it even though it wasn't really giving me too many problems only once and a while.

Delaware
Florida
geobig
Location: Bradenton, FL
Dealership: Honda Cars of Bradenton, FL
Notes: can't say enough good things about this store. I purchased my 2007 Civic Si from them last December. I started having problems shifting into 3rd gear almost immediately. I didn't complain until I found you website and read the threads. I brought my car in for routine maintenance last week and complained of the problem. They test drove the car and could replicate BUT ordered the parts to address my concerns. They said they would need at least two to three days to FIX the problem.

PhantomSi
Name: Sam
Location: Tampa/Florida
Dealership: Tampa Hondaland
Service Manager: Eric Erickson
Mods: Vibrant Catback
Notes: In January, i went into the dealership expecting to get turned away. But the exact opposite happened. The service manager was extremely helpful. I was surprised when he told me they were replacing third gear because it wasnt as bad as other members had it.

Georgia
Hawaii
Idaho
Illinois
jthoske
Location: Gurnee IL
Dealership: Rosen Honda
Service Manager: Not sure?
Mods: I dont have any.
Notes: I called and made an appointment and explained over the phone I was having intermittent shift problems. Dropped the car off this morning and gave them the TSB#, told them it is more when its cold outside (it was 70 degrees here today) and they probably won't be able to reproduce it.
-They called back this after noon and said even though they couldn't reproduce it they ordered the parts and will do the service tomorrow. Can't recommend Rosen in Gurnee, IL enough!!!

icewildabeast
Location: Aurora, IL
Dealership: Valley Honda
Service Manager: Pat Malik
Mods: None
Notes: Called to make appointment, told them about new TSB. They said to bring it in. I had brought it in 4x before and replicated at the very least notchy shifting (which was enough) in the dead of winter in Jan. Most dealerships dont know about the TSB so they had to look it up and then order the parts (takes about a week). Didnt even ask me to reproduce it when I went in, just ordered the parts and will call me when they have parts next week.

Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
FijiBlueSi919
Location: Baltimore, MD
Dealership:
Norris Honda
925 Merritt Blvd
Baltimore, Md 21222
410-285-0600
Service Manager: Keith Strich
Service Advisor: Mike Ruth
Notes: I work here and they said most of the times they will write it off as unable to duplicate the problem because it is to much of a hassle to fix it (9hrs of labor)

vtak07
Name: Jed
Location: Waldorf, MD
Dealership: Ken Dixon Honda
Service Manager: Nate (can't remember last name)
Service Advisor: Same as above
Mods: Injen CAI, Skunk2 70mm
Notes: Took my car to the dealership about 5 different times. Each time a service advisor drove the car and couldn't duplicate the problem. Finally after seeing the TSB, I printed it out and showed my service advisor. After waiting about three hours I told them I even had a video of it and I was sick of putting up with them time after time making me wait hours and wasting my gas driving to the dealership. So, the guy didn't even look at the video, or drive my car and said he'd call me when the parts came in. I became a happy customer once again. Still awaiting the call for parts. Apparently they are nationally back ordered and it could take up to 2 months for them to come in.

Massachusetts
RWLib3
Location: Auburn, MA
Dealership:
Lundgren Honda
525 Washington St Auburn, MA 01501
800-755-7255
Service Manager: Jamie Rodriquenz
Service Advisor: Steve Gravel

Michigan
Minnesota
Special Ringpop
Name: Mike Obradovich
Location: Minneapolis, MN
Dealership: Walser Honda in Burnsville
Service Manager: Lisa Carlson
Mods: None (don't recommend).
Notes: Took roughly 20 times in the last two years for a dealership to finally replicate it. It's going in later this week.

Hotwheels
Name: Chris Holter
Location: Rochester, MN
Dealership: Tom Kadlec Honda
Service Manager: Bruce
Mods: Short Shifter
Notes: Took car in for oil change, showed rep at counter the TSB, he said he hadn't heard of it. I called Bruce the Service Mgr, he was awesome, listened to me and actually cared about my concerns for 3rd gear. Steve at teh counter then called me and told me they ordered parts. they also wanted to know where i got my information. Excellent!

taffy07si
Location: Hopkins, MN
Dealership: Hopkins Honda (BEST DEALER EVER in MN)
Service Manager: Not sure? Rep who helped: Jeff (didn't get last name) Older guy, late 50's.
Mods: I dont have any.
Notes: Called Honda on Weds to get an appt to fix 3rd gear. Never mentioned the TSB. Took it in this morning. Got a loaner. 3 hours later, Jeff called. Replicated the problem and said he has two parts only and the rest are on back order. He even mentioned the TSB. WOOT for me, not yet, not until they get allt he parts in and fixed. Parts are on Urgent order. Backorder FTL!

Mississippi
Missouri
Montana
Nebraska
beefjerky
Name: Beef
Location: Omaha, NE
Dealership: O'Daniel Honda
Service Manager: N/A
Service Advisor: Brian Smith
Mods: Stock
Notes: I took my car into the shop in the morning and mentioned to them that my 3rd gear is notchy to get into and sometimes it doesn't feel like it fully engages. I left the car with them and the rep gets back to me later in the afternoon and says he test drove the car and then two other techs but they were unable to replicate the problem, so I told him I'll come in and I can show him what I was talking about. A little bit later he calls back and tells me he found a TSB about the 3rd gear issue, which was nice because I was going to print out the TSB and bring it up there, then he says they can go ahead and order the parts and call me next week when they get the parts in. I was upset when they said nothing was wrong but they redeemed my faith in Honda after the second callback saying they found a TSB without me having to bring it up to them.

Nevada
New Hampshire
New Jersey
innrfusion
Name: Fuentes
Location: Nb, New Jersey
Dealership:
DCH Paramus Honda
120 W State Rt 4 East
Paramus,NJ 07652
Service Manager: Unknown
Mods: At the time....stock
Notes: So far so good. Their customer service sucks but all you have to do is call honda of america and make an officialccomplaint and they send the customer comments to the service manager the next day with a warning HAHAHAHA(BITCHES).anyways, they changed the tranny fluid the first time, it worked for about 1200 miles then POP!!!!i went back and they told me they would change the 3rd gear set. its been 400 miles since then and not a notch nothing at all. in a cold start in 40 degree weather i shifted as if it was 80 degrees outside.

emile
Name: emile
Location: Union, NJ
Dealership:
Rt. 22 Honda
1465 N. Broad Street
Hillside, NJ 07205
973-705-9200
Service Manager: Paul Giameo
Mods and Mileage: None, bone stock till I get the damn 3rd gear fix. I strongly advise everyone to go to their dealer with their car as stock as possible so that they won't give you the run around. 13.5k miles, 10 months old.
Notes: Ive brought the car in 3 times before for the same issue so I made another appointment last week for this morning when I first heard about the TSB. This time I rode with the tech who was assigned to my car to duplicate the grind/pop. Lo and behold, it only happens ONCE. To top it off it wasnt even a bad grind like it would usually be, but a wee, tiny one. The tech says something about only replacing the MTF but I said that it was only the equivalent of a band-aid fix. The tech was then to go with his manager to try and replicate it. Surprise, he couldn't replicate it. But the manager was kind enough to call AH and spoke with their rep Jeff who advised him to fix it even though they couldnt replicate it. The manager was more than happy to perform the service. And to top it off, he offered to take care of minor maintenance to the car since it took 3 visits to get this thing done. Parts were ordered today and Ill be called back once they come in. But I guess parts are on backorder (?) so it might take a while. Service advisors aren't too great at the place but the manager was a hell of a lot better than the rest of the guys.

janko10
Location: Turnersville, NJ (South Jersey, Black Horse Pike)
Dealership: Honda of Turnersville
Service Tech: Ivan
Service Advisor: Mike Deferro
Notes: I was SURE I was going to have to fight for this but they called and said no problem! Now, I did bring the car in for 2 reasons, looks like the Clutch Master Cylinder needs to be replaced (see the click/hitch in clutch thread by stealth). And that's $420 So maybe since they're getting some money out of me it's not a problem but who knows.

illusionstwice
Location: Burlington, NJ
Dealership: Willis Honda
Service Manager: John Schuck
Service Advisor: The whole team -- they love me there!
Mods: stock, except for SS, suspension, and other little things (SS has been on for 3 weeks. I have had 3rd gear issue for close to a year)
Notes: Currently I am a little over 33k on my car. I first took the car in for the 3rd gear issue around 4k. They could not replicate the problem. I started to do some research and I found info on here and other sites regarding the start of the "3rd gear issue". Took the car in for my next oil change, and they released the MTF fluid, and replaced with new honda fluid. It was smooth like butter for a day or two. Continuously documented with the dealer, my issue with 3rd gear. Because they could not replicate the notchiness or 3rd gear grind on several occasions, I decided to give up my Si for a day. I dropped my car off at night, and picked up a 2008 accord as my loaner. I told them the nex morning, start the car and try driving it. Finally, they replicated the problem. Docuemtned my file accordingly about 45 days ago. I personally sent them, honda corp, and their district manager the links to the 3rd gear video that made it to the news, and various links from the ocho. I received an e-mail 3 days ago. Parts are ordered, and they will be doing the fix for me as soon as they come in

k20shocka
Name: John
Location: Jersey City, NJ
Dealership:
Metro Honda Rte 440
Jersey City, NJ
201- 451- 7111
Service Manager: N/A
Service Advisor: antonio
Mods: short ram intake, HID, subs, nd the tints on the tailights n windows.
Notes: They held my car for about 3 hrs but didnt even check it. One of the advisors had seen the bulletin before, so they ordered the part and they will be replacing it next week :)

dt07Si
Location: Princeton, NJ
Dealership: Princeton, NJ
Mods: SS removed, Cable bushings to be removed prior, base bushings are going to be left on.
Notes: Bringing my car into Princeton, NJ Honda on Friday. Sounds like they are going to have to replicate the problem first and then if and only if they are able to replicate the problem they are going to order the parts.
-I took my TWM SS out today, and I am planning on taking my TWM cable bushings out, but I am debating whether or not I should remove my shifter base bushings, cause they were such a bitch to put in.
-I just hope they can replicate the problem and if they can it doesn;t take weeks to get the parts. I want to put a bunch of stuff on my car that I have waiting to go on!

New Mexico
New York
07_FG_4Dr_S.i.
Location: Bayshore, NY
Dealer: Atlantic Honda
Service manager: perry nassbaum
Service writer: spencer nassbaum
Mods: will cover anything under warranty real easy to get away with almost anything hes a cool guy

HHondaZC
Location: Huntington, NY
Dealership:
Huntington Honda
1055 East Jericho Turnpike
Huntington NY 11743
Service Manager: Jerome Scelza/Bob Carpenter/Craig Orlando
Service Advisor: Sabrina/Jessica/Greg G/Dave/Angelo/Justin/Kelly
Service Tech: Ryan/Dell/Darren
New York's Honda dealer is located on Long Island, New York - Huntington Honda of Huntington, New York
631-423-6000

A real Honda Tech
Name: Matt
Location: Yonkers, NY
Dealership:
Yonkers Honda
870 Nepperhan Ave
Yonkers, NY
Service Manager: Greg Khatish
Mods: You might get away with mods
Notes: Ive gotten mine taken care of since Im one of the mechanics at the dealership, but they are now fully aware of the problem.

North Carolina
North Dakota
Ohio
Gone
Name: Andy
Location: Columbus, OH
Dealership:
Immke Northwest Honda
6715 Sawmill Rd
Dublin, OH 43017
(866)780-6244
Service Manager: Didn't even need to speak to one, the service advisor was more than helpful
Service Advisor: Steve Austin
Mods: short shifter, cable bushings and base bushings
Notes: Steve didn't even ask to test drive the car, saying it was almost pointless. He said that most of the time people had to leave their cars at the dealer for weeks until the flaw was reproduced. He just ordered the parts and said he'd call me when they come in. Great service.

DBruceM2
Name: David
Location: Cincinnati, OH
Dealership:
Century Honda
9876 Montgomery Road
Cincinnati, OH 45242
513-791-9090
Service Manager: didn't catch names
Service Advisor: Sorry
Mods: None, Stock.
Notes: Left car Monday night to be test driven Tuesday (today - 4/22). Received call this afternoon. Problem replicated, and dealer actually had parts in stock. They will begin work on car tomorrow.

Sexy6Speed
Name: Alyssa
Location: Chardon, Ohio
Dealership: Jay Honda in Bedford, Ohio
Service Manager: Geoff??
Service Advisor:
Mods: Comptech ss, Corsport bushings, Mugen Si shift knob, 08 shift boot, AEM CAI, HFP kit, tint, Comptech springs, SPC camber arms, Comptech exhaust, Megan lower rear tie bar, 6000K HID's, and other odds and ends
Notes: i dropped it off on sunday 5/4/08, they were supposed to start it today. talked with Bill the asst parts manager and he ordered all the parts as soon as the TSB came out. the service advisor Geoff scheduled me a time to drop the car off, he acted like he didnt need to replicate the issue. I Have a pretty good relationship with some people there so i hope that helped me some.
-im hoping to call soon and get an update.

Oklahoma
Oregon
Pennsylvania
Adlh29
Location: Mechanicsburg, PA
Dealership:
Bobby Rahal Honda
6696 Carlisle Pike
Mechanicsburg, PA 17050
(800 823-8810
Dealer Service Department Website (you can make an appointment here): website
Service Manager: Gary Noll
Mods: Shifter Bushings and Base Bushings (Did not remove)

GeezerSi
Location: Emmaus, PA
Dealer: Lehigh Valley Honda
Service department: link -> Auto Service - Honda Civic, Accord, Pilot - Lehigh Valley Honda - Emmaus, Pennsylvania
Mods: I have many mods on the car including Hondata reflash, short shifter, and bushings.
Notes: I had brought my SI in twice to look at the 3rd gear issue. 1st time they replaced the MTF, and the second time they said they could not replicate the popout/grind.
I called and talked to Brett the service manager about the TSB. He checked to see when the parts would all be available, then scheduled me to rebuild my transmission for next Tuesday/Wednesday.
UPDATE:
As I have already stated, I brought my SI in with numerous modifications, most notably a short-shifter, base-bushings, cable-bushings, aftermarket knob/boot, and Hondata reflash. My dealer did the rebuild without question, and never said a word about any of the mods.
After a week of driving, the shifting has been great. I would highly recommend this dealership for anything, and especially for this TSB.

captenvideo
Vehicle: 2006 Honda Civic Si Purchased: 2/20/2006 at Piazza Honda of Pottstown
Location: Limerick, PA
Dealership: Piazza Honda
Service Manager: Larry Lilley
Mods: Synthetic oil, CAI after trans problem is fully resolved.
Results:
1st Visit - Nothing determined. Could not replicate problem.
2nd Visit - Nothing found wrong.
3rd Visit - Service writer experienced problem while test driving, changed trans fluid, no help.
4th Visit - Rebuilt transmission, no help.
5th Visit - Replaced transmission with Honda's blessings. Still experiencing some hang-ups into third gear. Still evaluating.
Dealership Evaluation: Everyone is very pleasant and helpful. Both the dealership and us were patient as this problem took ran its course. We will continue to find complete satisfaction with the trans problem.

Brivis
Name: Brian
Location: King of Prussia, PA
Dealership:
Martin Mainline Honda
123 E Lancaster Avenue
Ardmore, PA 19003
610-649-5600
Service Manager: N/A
Service Advisor: Marc Bear
Mods: None
Notes: Parts on order...

schreff
Vehicle: 2007 Honda Civic Si Sedan Purchased: 1/17/2007 at Lehigh Valley Honda
Location: Emmaus, PA
Dealership: Lehigh Valley Honda
Service Manager: Sam Azara (sp?)
Mods: Stock
Notes: Took car in for Rear ABS recall and mentioned my 3rd gear grinds or is hard to shift into at times. Tech took the car for a ride for like 2 blocks and replicated the problem. Car goes in for the 3rd gear work next week. Can't wait to feel what it's like to have a proper working 3rd gear. The dealership was friendly and eager to help. They also mentioned the TSB before I did, which was cool. I got a free oil change while I was at it too. Just like GeezerSi said, Lehigh Valley Honda is a great dealer.

Rhode Island
South Carolina
South Dakota
Tennessee
Texas
platinumtruck299
Location: Dallas, TX
Dealership: John Eagle Honda on Lemmon Ave
Service Advisor: John Robinson (2johnr@eaglehonda.com)
Notes: I have had my Civic in 5 times since new for this tranny issue. John Robinson in the service dept called me personally (who is the best service advisor I have encountered in the five dealers I have been to trying to resolve the problem) and stated Honda has a fix and scheduled me with no questions asked. None of the we can't duplicate it bs or anything. His email is- 2johnr@eaglehonda.com.

shadedream
Location: San Marcos, TX
Dealership: Honda of San Marcos
Service Manager: Monty (don't know the last name)
Mods: Stock, havent dared touch anything with the tranny issue going on. Will be going with an SS to start if things stay good.
Notes: Just got mine fixed yesterday. Tranny seems VERY smooth and shift engagement seems a lot less jerky. We'll see how it holds up over time, felt good after an MTF change too I called in 2 days after the TSB was out and my service manager had already been trying to remember my last name so he could give me a call about it. Had been taking it to Gillman in San Antonio and been given the run around or accused of beating on it (I'd been babying it since I bought it, especially after the tranny started. Had a tech from another Honda dealership that I gave a ride to one time remark he'd never seen someone not get on their Si constantly like me).

Utah
SlickWillie
Dealership: Ken Garff Honda of Ogden
Location:
Ken Garff Honda of Ogden
900 W. Riverdale Road
Riverdale, UT
84405
(866) 896-4358
Service Advisor: Rick (forgot his last name)
Mods: Catback
Notes: Awesome to work with, didn't even drive it to try and recreate it. Took it and ordered parts; gave me a rental until it was taken care of.

Vermont
Virginia
lastminuteracin
Name: Kevin
Location: Chesapeake, VA
Dealership:
First Team Honda
3444 Western Branch Blvd
Chesapeake, VA 23321
Service Manager: Diane Johnson(assistant service manager) 757-686-2657
Mods: no mechanical mods other than a k&n filter
Notes: They will probaly tell you they have to replicate the problem, but tell them to keep the car until they do. I'm not sure if they ever replicated the problem on mine or not but they did decide to fix it. To my knowledge mine is the first one they will be doing.Hopefulley i will have the car back by mon-tues.

twsnnva
Location: Williamsburg, VA
Dealership: Williamsburg Honda
Service Manager: Pete Catalano
Mods: None
Notes: Repairing without replicating issue after two visits. Never tried claiming abuse or any of the other shady stuff you hear dealerships doing. Pete and the rest of the service department are great to work with.

perfect-clone
Location: Alexandria, VA
Dealership: Landmark Honda,
Duke Street
Alexandria, VA
Notes: I took my car in today and it didnt take more that 1 minute before they agreed. It was much easier than I thought.

Washington
West Virginia
Wisconsin
Wyoming

[07_FG_4Dr_S.i.]

Atlantic Honda
bayshore,NY
service manager-perry nassbaum
service writer - spencer nassbaum <<will cover anything under warranty real easy to get away with almost anything hes a cool guy

[Special Ringpop]

Name, Location (City/State), Dealership, Service Manager/Technician dealt with, did you keep your SS/bushings on?

Name: Mike Obradovich

Location: Minneapolis, MN

Dealership: Walser Honda in Burnsville.

Service Manager: Lisa Carlson

Mods: None (don't recommend).

Notes: Took roughly 20 times in the last two years for a dealership to finally replicate it. It's going in later this week.

[sasebonian]

Name:
Jason aka Sasebonian

Location:
San Diego, California

Dealership:
Pacific Honda
4760 Convoy Street
San Diego, CA 92111
858-694-1020

Service Manager:
Bill (Didn't get his lastname)

Service Advisor:
Jerremie Minter (Updated her lastname 04/21/08)

Mods:
None, as I'm still stock.

Notes:
They were still unable to replicate the 3rd gear issues, but agreed to fix it with TSB anyways.

[HHondaZC]

Dealership-Huntington Honda

Location-1055 east jericho turnpike, Huntington NY 11743

Service Manager-Jerome Scelza/Bob Carpenter/Craig Orlando

Service Advisor-Sabrina/Jessica/Greg G/Dave/Angelo/Justin/Kelly

Service Tech-Ryan/Dell/Darren

New York's Honda dealer is located on Long Island, New York - Huntington Honda of Huntington, New York
631-423-6000

[Adlh29]

Name: Adam
Dealership: Bobby Rahal Honda - Mechanicsburg, Pa
Dealer Phone: 800-823-8810
Dealer Service Department Website (you can make an appointment here): Determining extended properties...
Serrvice Manager: Gary Noll
Address: 6696 Carlisle Pike
Mechanicsburg, PA 17050
Mods: Shifter Bushings and Base Bushings (Did not remove)

[Hotwheels]

Name, Location (City/State), Dealership, Service Manager/Technician dealt with, did you keep your SS/bushings on?

Name: Chris Holter

Location: Rochester, MN

Dealership: Tom Kadlec Honda.

Service Manager: Bruce

Mods: Short Shifter

Notes: Took car in for oil change, showed rep at counter the TSB, he said he hadn't heard of it. I called Bruce the Service Mgr, he was awesome, listened to me and actually cared about my concerns for 3rd gear. Steve at teh counter then called me and told me they ordered parts. they also wanted to know where i got my information. Excellent!

[schield]

Can I suggest adding a poll as well? Have the choices be, "Replicated problem," "Couldn't replicate, didn't fix," "Couldn't replicate but fixed anyway," or "Fixed no questions asked." That way people don't have to read all the way through the thread to find out replication details. I go in Friday and hope he doesn't make me replicate, since it usually doesn't do it when its above 50F.

[07CaliSi]

Name: Michael

Location: Sacramento, CA

Dealership: Autowest Honda in Roseville (500 Automall Dr. Roseville, CA 95661)
(916) 969-5770

Service Manager: Mike (didn't catch his last name)

Mods: VRH and HFP suspension.

Notes: I had taken my car in once for the 3rd gear issue and they replaced my MTF. They gave me no guff about it and ordered the parts immediately. I will be getting it done within the next few weeks.

[06si]

Originally Posted by schield

Can I suggest adding a poll as well? Have the choices be, "Replicated problem," "Couldn't replicate, didn't fix," "Couldn't replicate but fixed anyway," or "Fixed no questions asked." That way people don't have to read all the way through the thread to find out replication details. I go in Friday and hope he doesn't make me replicate, since it usually doesn't do it when its above 50F.

That will not help at all due to the fact that you will not be able to know what each vote is related to.

[GeezerSi]

Lehigh Valley Honda
Emmaus, PA

Service department link -> Auto Service - Honda Civic, Accord, Pilot - Lehigh Valley Honda - Emmaus, Pennsylvania

I had brought my SI in twice to look at the 3rd gear issue. 1st time they replaced the MTF, and the second time they said they could not replicate the popout/grind.

I called and talked to Brett the service manager about the TSB. He checked to see when the parts would all be available, then scheduled me to rebuild my transmission for next Tuesday/Wednesday.

I have many mods on the car including Hondata reflash, short shifter, and bushings.

[newsiguy]

Name:
Scott AKO new si GUY
Location:
Seaside Ca,

Dealership:
Val Strough Honda
1 Heitzinger Plz
Seaside, CA 93955
(831) 899-2222

Service Manager:
Chuck Byers (Assistant service Manager)

Mods:
Rims and tint everything else stock.

Notes:
Don't know if hey were able to replicate the 3rd gear issues, but agreed to fix it with TSB anyways.

[schield]

Originally Posted by 06si

That will not help at all due to the fact that you will not be able to know what each vote is related to.

Related to as in the dealer? I don't think that matters, I just want to know the numbers of each circumstance. If I wanted to know about individual dealers, all I would have to do is read the rest of the thread.