List of Dealerships fixing 3rd gear problems - Page 4

k20shocka · 04-29-2008, 11:02 PM

Name: John
Location: Jersey City, New Jersey
Dealership: Metro Honda Rte 440
Jersey City, NJ
201- 451- 7111
Service Manager: N/A
Service Advisor: antonio
Mods: short ram intake, HID, subs, nd the tints on the tailights n windows.
Notes: They held my car for about 3 hrs but didnt even check it. One of the advisors had seen the bulletin before, so they ordered the part and they will be replacing it next week :)

emile · 04-30-2008, 07:14 AM

Quote:

Originally Posted by Adlh29

I recently had the third gear fix performed. Everything felt great until an hour ago when I was on a entry ramp about to get on the highway. As I shifted from 3rd to 4th the shifter fell into 4th. My shifter is completely slack now. I cannot get my car into reverse or 6th gear it just pops right out. I Just called the dealership and left an after hours message. The car is not goiung to be driveable for the hour long trip to the dealer.

aw man that sucks dude. keep us posted on what happened.

***Special Ringpop*** · 04-30-2008, 10:30 AM

Quote:

Originally Posted by calircr

Ball Honda of National City said they will NOT fix 3rd gear issue even if there is a TSB. They stated that I will need to pay the diagnostic fee to test out the issue and if there aren't any problems, they won't fix it. I think I'll go over to Pacific Honda instead. This is just a heads up for those of you in San Diego county and take your car over to Ball Honda. Looks like Pacific Honda is the place to go for this fix.

Call and report them to Honda of America. You won't get any service if you get the broad that I talked to, but I've heard of other case managers ripping into the dealerships for doing shit like this.

Mthugsta · 04-30-2008, 07:42 PM

Name: Mario aka Mthugsta
Location: Downey, California
Dealership: Honda World Downey 10645 Studebaker Rd Downey, CA 90241
Service Manager: JJ Barrios (562) 929-7008
Service Advisor: N/A
Mods: N/A
Called let them know about the service bulletin that HONDA posted and asked me how many miles i had on my '07 si they told me to bring it in and i would probably be kept ther for 3-4 days or less.

***Gone*** · 04-30-2008, 11:09 PM

Quote:

Originally Posted by Adlh29

I recently had the third gear fix performed. Everything felt great until an hour ago when I was on a entry ramp about to get on the highway. As I shifted from 3rd to 4th the shifter fell into 4th. My shifter is completely slack now. I cannot get my car into reverse or 6th gear it just pops right out. I Just called the dealership and left an after hours message. The car is not goiung to be driveable for the hour long trip to the dealer.

Quote:

Originally Posted by emile

aw man that sucks dude. keep us posted on what happened.

No kidding man, sorry to hear this. Hopefully it wasn't anything serious that would've cause more damage. Pray for a loose bolt or something.

civic sir f1 · 05-01-2008, 03:54 PM

what is the tsb # i need the tsb number

***Gone*** · 05-01-2008, 05:05 PM

08-020

PhantomSi · 05-05-2008, 09:29 PM

Name: Sam
Location (City/State): Tampa/Florida
Dealership: Tampa Hondaland
Service Manager: Eric Erickson
Mods: Vibrant Catback
Notes: In January, i went into the dealership expecting to get turned away. But the exact opposite happened. The service manager was extremely helpful. I was surprised when he told me they were replacing third gear because it wasnt as bad as other members had it.

Sexy6Speed · 05-05-2008, 09:37 PM

Name: Alyssa
Location (City/State): Chardon, Ohio
Dealership: Jay Honda
175 Broadway Ave
Bedford, OH
440-439-1846
Service Manager: Geoff
Service Advisor: Mark
Mods:Comptech ss, Corsport bushings, Mugen Si shift knob, 08 shift boot, AEM CAI, HFP kit, tint, Comptech springs, SPC camber arms, Comptech exhaust, Megan lower rear tie bar, 6000K HID's, and other odds and ends

i dropped it off on sunday 5/4/08, they were supposed to start it today. talked with Bill the asst parts manager and he ordered all the parts as soon as the TSB came out. the service advisor Geoff scheduled me a time to drop the car off, he acted like he didnt need to replicate the issue. I Have a pretty good relationship with some people there so i hope that helped me some.

UPDATE@@@@@
on 5/7/08 i got a call around noon saying my car was all ready to go. they replaced everything and i picked it up later that afternoon, everything was covered and straight forward. they never had to "duplicate" the issue or anything. as always, i strongly recommend Jay Honda

perfect-clone · 05-05-2008, 11:36 PM

Landmark Honda,
Duke Street Alexandria Va,

I took my car in today and it didnt take more that 1 minute before they agreed. It was much easier than I thought. Too bad they had a 350Z there that I wound up driving off with! Almost the same color as my Fiji. :)

kahnawupas · 05-06-2008, 07:55 AM

Name: Sam (Kahnawupas)
Location: Longmont, CO
Dealership: Frontier Honda
710 South Main Street Longmont, Colorado (CO) 80501
(303) 772-2900
Service Manager: Mike
Service Associate: Derrick O'Brien (very cool)
Mods: Stock
Notes: Came in with printed copy of TSB. Mike kind of surprised, kept telling me that there was nothing he could do because I'm out of warrantee. My response was that the TSB was Honda's way of acknowledging that there is a problem. I also fell squarely in the middle of the affected/afflicted VIN range. Plead my case 3 times before he finally caved in and called Honda. HondaUSA offered to cover 80% of the cost of the fix. They won't cover 100% because I'm at almost 60k miles on the odo. Still, the educated customer can get what they need; The ignorant customer will probably get nothing from these guys.

dt07Si · 05-08-2008, 12:33 AM

Bringing my car into Princeton, NJ Honda on Friday. Sounds like they are going to have to replicate the problem first and then if and only if they are able to replicate the problem they are going to order the parts.

I took my TWM SS out today, and I am planning on taking my TWM cable bushings out, but I am debating whether or not I should remove my shifter base bushings, cause they were such a bitch to put in.

I just hope they can replicate the problem and if they can it doesn;t take weeks to get the parts. I want to put a bunch of stuff on my car that I have waiting to go on!

schreff · 05-08-2008, 09:37 AM

Vehicle: 2007 Honda Civic Si Sedan Purchased: 1/17/2007 at Lehigh Valley Honda
Location: Emmaus, PA
Dealership: Lehigh Valley Honda
Service Manager: Sam Azara (sp?)
Mods: Stock
Results:
Took car in for Rear ABS recall and mentioned my 3rd gear grinds or is hard to shift into at times. Tech took the car for a ride for like 2 blocks and replicated the problem. Car goes in for the 3rd gear work next week. Can't wait to feel what it's like to have a proper working 3rd gear. The dealership was friendly and eager to help. They also mentioned the TSB before I did, which was cool. I got a free oil change while I was at it too. Just like GeezerSi said, Lehigh Valley Honda is a great dealer.

Update: Service Manager called later in the afternoon to notify me that the parts are on backorder just as everyone else here is mentioning. Car is tentatively scheduled for service a month from now.

beefjerky · 05-08-2008, 04:22 PM

Name: Beef
Location (City/State): Omaha, NE
Dealership: O'Daniel Honda
Service Manager: N/A
Service Advisor:Brian Smith
Mods: Stock
Notes: I took my car into the shop in the morning and mentioned to them that my 3rd gear is notchy to get into and sometimes it doesn't feel like it fully engages. I left the car with them and the rep gets back to me later in the afternoon and says he test drove the car and then two other techs but they were unable to replicate the problem, so I told him I'll come in and I can show him what I was talking about. A little bit later he calls back and tells me he found a TSB about the 3rd gear issue, which was nice because I was going to print out the TSB and bring it up there, then he says they can go ahead and order the parts and call me next week when they get the parts in. I was upset when they said nothing was wrong but they redeemed my faith in Honda after the second callback saying they found a TSB without me having to bring it up to them.

Sexy6Speed · 05-08-2008, 10:03 PM

bump for a fix!

DOHCKLR · 05-09-2008, 09:34 AM

Name: DOHCKLR
Location: Cincinnati, OH
Dealership:
Honda East
529 Ohio Pike
Cincinnati, OH 45255
513-528-8000
Service Manager: Tina
Service Advisor: No idea
Mods: None, Stock.
Notes: Called them, informed them of the problem and TSB number, Dropped off car, called me 4 hours later to tell me they replicated the problem. Took them two weeks to order parts because they said they were back ordered. Dropped it off on monday, and took them 4 days to fix it, but it is now fixed!

a10thunder · 05-09-2008, 09:46 AM

Name: a10thunder
Location (City/State): Doylestown, PA (outside of Philly)
Dealership: Keenan Honda
Service Manager: N/A
Service Advisor: George Kling
Mods: None

I've brought my car in 3 times for the 3rd gear problem. First time, they changed the transmission fluid. Second time, they couldn't replicate. Third time, the TSB just came out, I told them about it, they ordered the parts right away. They got the parts in a week and fixed my car in less than a day.

Civic06SiR · 05-09-2008, 09:59 AM

Location : 11020 Fairfax Boulevard, Fairfax VA 22030

Dealership : Fairfax Honda

Service Manager : No idea

Service Advisor : I usually go to Kenny

Mods : Injen CAI, DCRH, Apexi WS2 exhaust system, Hondata reflash, Tein S Tech, 6K HID, CF hood, trunk, door handles and intake manifold, 18" black on chrome wheels...list goes on

Notes : I didn't get mine fixed but my mechanic asked if I was experiencing this issue with 3rd gear and he told me they are fixing them now. I haven't had any issues with third, but at least if I do I know where to go now.

Arcage · 05-09-2008, 12:30 PM

Location: 3621 Highway 45 North, Columbus, Mississippi, 39766

Dealership: Carl Hogan Honda

Service Manager: Doug Stone

Mods: None

Notes: Took in first time to have them try and replicate the issue. They could not. Took it in the second time after speaking with service manager and mentioning the TSB. They didn't try to replicate, simply ordered parts (on backorder). Will be taking it in in beginning of June.

Caroofikus · 05-16-2008, 10:03 PM

Name: David

Location (City/State): Westminster, CO

Dealership: GO Honda 104th

Service Manager: Mike Vaughn

Service Advisor: Mike Bader

Mods: None

Notes: Service manager was the first person I spoke to and did initial courtesy inspection. When he asked if I had transportation home I said I called Honda and they told me a loaner car would be provided for the time the car was in the shop. After the initial paperwork was done, he took me to the Enterprise (located inside the dealership) and had them get me a car ($50 deposit). He called a few hours later and let me know parts needed to be ordered and it should be done within a week.

View Poll Results: Your Dealership Experience
dealership fixed, no questions asked	41	41.00%
dealership tested car, replicated the problem	21	21.00%
dealership couldn't replicate, didn't fix	25	25.00%
dealership couldn't replicate, but fixed anyway	13	13.00%
Voters: 100. You may not vote on this poll

05-01-2008, 05:05 PM	#67 (permalink)
*Gone* Go BUCKS! Join Date: Dec 2005 Location: Columbus, Ohio Age: 25 Posts: 807 Andy iTrader: 4 / 100%	08-020 __________________

05-05-2008, 09:37 PM	#69 (permalink)
Sexy6Speed Senior Member Join Date: May 2007 Location: Time to Mod, Ohio Age: 21 Posts: 1,765 Alyssa iTrader: 1 / 100%	Name: Alyssa Location (City/State): Chardon, Ohio Dealership: Jay Honda 175 Broadway Ave Bedford, OH 440-439-1846 Service Manager: Geoff Service Advisor: Mark Mods:Comptech ss, Corsport bushings, Mugen Si shift knob, 08 shift boot, AEM CAI, HFP kit, tint, Comptech springs, SPC camber arms, Comptech exhaust, Megan lower rear tie bar, 6000K HID's, and other odds and ends i dropped it off on sunday 5/4/08, they were supposed to start it today. talked with Bill the asst parts manager and he ordered all the parts as soon as the TSB came out. the service advisor Geoff scheduled me a time to drop the car off, he acted like he didnt need to replicate the issue. I Have a pretty good relationship with some people there so i hope that helped me some. UPDATE@@@@@ on 5/7/08 i got a call around noon saying my car was all ready to go. they replaced everything and i picked it up later that afternoon, everything was covered and straight forward. they never had to "duplicate" the issue or anything. as always, i strongly recommend Jay Honda Last edited by Sexy6Speed; 05-08-2008 at 10:02 PM.

05-06-2008, 07:55 AM	#71 (permalink)
kahnawupas Junior Member Join Date: Feb 2008 Location: Mead, CO Age: 39 Posts: 23 Samuel Weideman iTrader: 0 / 0%	Name: Sam (Kahnawupas) Location: Longmont, CO Dealership: Frontier Honda 710 South Main Street Longmont, Colorado (CO) 80501 (303) 772-2900 Service Manager: Mike Service Associate: Derrick O'Brien (very cool) Mods: Stock Notes: Came in with printed copy of TSB. Mike kind of surprised, kept telling me that there was nothing he could do because I'm out of warrantee. My response was that the TSB was Honda's way of acknowledging that there is a problem. I also fell squarely in the middle of the affected/afflicted VIN range. Plead my case 3 times before he finally caved in and called Honda. HondaUSA offered to cover 80% of the cost of the fix. They won't cover 100% because I'm at almost 60k miles on the odo. Still, the educated customer can get what they need; The ignorant customer will probably get nothing from these guys. Last edited by kahnawupas; 05-06-2008 at 07:58 AM.

05-08-2008, 09:37 AM	#73 (permalink)
schreff Junior Member Join Date: Jan 2006 Location: Bethlehem, PA Age: 28 Posts: 9 iTrader: 0 / 0%	Vehicle: 2007 Honda Civic Si Sedan Purchased: 1/17/2007 at Lehigh Valley Honda Location: Emmaus, PA Dealership: Lehigh Valley Honda Service Manager: Sam Azara (sp?) Mods: Stock Results: Took car in for Rear ABS recall and mentioned my 3rd gear grinds or is hard to shift into at times. Tech took the car for a ride for like 2 blocks and replicated the problem. Car goes in for the 3rd gear work next week. Can't wait to feel what it's like to have a proper working 3rd gear. The dealership was friendly and eager to help. They also mentioned the TSB before I did, which was cool. I got a free oil change while I was at it too. Just like GeezerSi said, Lehigh Valley Honda is a great dealer. Update: Service Manager called later in the afternoon to notify me that the parts are on backorder just as everyone else here is mentioning. Car is tentatively scheduled for service a month from now. Last edited by schreff; 05-08-2008 at 08:38 PM.

04-29-2008, 11:02 PM	#61 (permalink)
k20shocka Junior Member Join Date: Apr 2008 Location: NJ Age: 20 Posts: 10 John iTrader: 0 / 0%	Name: John Location: Jersey City, New Jersey Dealership: Metro Honda Rte 440 Jersey City, NJ 201- 451- 7111 Service Manager: N/A Service Advisor: antonio Mods: short ram intake, HID, subs, nd the tints on the tailights n windows. Notes: They held my car for about 3 hrs but didnt even check it. One of the advisors had seen the bulletin before, so they ordered the part and they will be replacing it next week :)

04-30-2008, 07:42 PM	#64 (permalink)
Mthugsta Member Join Date: Oct 2007 Location: City of Angels Age: 22 Posts: 35 Mario J Bonillla iTrader: 0 / 0%	Name: Mario aka Mthugsta Location: Downey, California Dealership: Honda World Downey 10645 Studebaker Rd Downey, CA 90241 Service Manager: JJ Barrios (562) 929-7008 Service Advisor: N/A Mods: N/A Called let them know about the service bulletin that HONDA posted and asked me how many miles i had on my '07 si they told me to bring it in and i would probably be kept ther for 3-4 days or less.

05-01-2008, 03:54 PM	#66 (permalink)
civic sir f1 Junior Member Join Date: Feb 2008 Posts: 2 iTrader: 0 / 0%	what is the tsb # i need the tsb number

05-05-2008, 09:29 PM	#68 (permalink)
PhantomSi Senior Member Join Date: Oct 2007 Location: Tampa Age: 18 Posts: 343 iTrader: 1 / 100%	Name: Sam Location (City/State): Tampa/Florida Dealership: Tampa Hondaland Service Manager: Eric Erickson Mods: Vibrant Catback Notes: In January, i went into the dealership expecting to get turned away. But the exact opposite happened. The service manager was extremely helpful. I was surprised when he told me they were replacing third gear because it wasnt as bad as other members had it.

05-05-2008, 11:36 PM	#70 (permalink)
perfect-clone Senior Member Join Date: Jan 2007 Location: Alexandria, VA Age: 25 Posts: 342 iTrader: 1 / 100%	Landmark Honda, Duke Street Alexandria Va, I took my car in today and it didnt take more that 1 minute before they agreed. It was much easier than I thought. Too bad they had a 350Z there that I wound up driving off with! Almost the same color as my Fiji. :)

05-08-2008, 12:33 AM	#72 (permalink)
dt07Si Senior Member Join Date: Mar 2007 Location: Dirty Jerz Age: 22 Posts: 1,940 Dave iTrader: 1 / 100%	Bringing my car into Princeton, NJ Honda on Friday. Sounds like they are going to have to replicate the problem first and then if and only if they are able to replicate the problem they are going to order the parts. I took my TWM SS out today, and I am planning on taking my TWM cable bushings out, but I am debating whether or not I should remove my shifter base bushings, cause they were such a bitch to put in. I just hope they can replicate the problem and if they can it doesn;t take weeks to get the parts. I want to put a bunch of stuff on my car that I have waiting to go on!

05-08-2008, 04:22 PM	#74 (permalink)
beefjerky Junior Member Join Date: Aug 2006 Location: The O Posts: 6 iTrader: 0 / 0%	Name: Beef Location (City/State): Omaha, NE Dealership: O'Daniel Honda Service Manager: N/A Service Advisor:Brian Smith Mods: Stock Notes: I took my car into the shop in the morning and mentioned to them that my 3rd gear is notchy to get into and sometimes it doesn't feel like it fully engages. I left the car with them and the rep gets back to me later in the afternoon and says he test drove the car and then two other techs but they were unable to replicate the problem, so I told him I'll come in and I can show him what I was talking about. A little bit later he calls back and tells me he found a TSB about the 3rd gear issue, which was nice because I was going to print out the TSB and bring it up there, then he says they can go ahead and order the parts and call me next week when they get the parts in. I was upset when they said nothing was wrong but they redeemed my faith in Honda after the second callback saying they found a TSB without me having to bring it up to them. Last edited by beefjerky; 05-08-2008 at 04:30 PM.

05-08-2008, 10:03 PM	#75 (permalink)
Sexy6Speed Senior Member Join Date: May 2007 Location: Time to Mod, Ohio Age: 21 Posts: 1,765 Alyssa iTrader: 1 / 100%	bump for a fix!

05-09-2008, 09:34 AM	#76 (permalink)
DOHCKLR Member Join Date: Sep 2007 Location: OH- Posts: 79 EZZZZZZY E iTrader: 0 / 0%	Name: DOHCKLR Location: Cincinnati, OH Dealership: Honda East 529 Ohio Pike Cincinnati, OH 45255 513-528-8000 Service Manager: Tina Service Advisor: No idea Mods: None, Stock. Notes: Called them, informed them of the problem and TSB number, Dropped off car, called me 4 hours later to tell me they replicated the problem. Took them two weeks to order parts because they said they were back ordered. Dropped it off on monday, and took them 4 days to fix it, but it is now fixed!

05-09-2008, 09:46 AM	#77 (permalink)
a10thunder Member Join Date: Feb 2007 Location: Philadelphia, PA Posts: 52 iTrader: 0 / 0%	Name: a10thunder Location (City/State): Doylestown, PA (outside of Philly) Dealership: Keenan Honda Service Manager: N/A Service Advisor: George Kling Mods: None I've brought my car in 3 times for the 3rd gear problem. First time, they changed the transmission fluid. Second time, they couldn't replicate. Third time, the TSB just came out, I told them about it, they ordered the parts right away. They got the parts in a week and fixed my car in less than a day.

05-09-2008, 09:59 AM	#78 (permalink)
Civic06SiR Senior Member Join Date: Sep 2006 Location: VA Posts: 3,357 Sam iTrader: 5 / 100%	Location : 11020 Fairfax Boulevard, Fairfax VA 22030 Dealership : Fairfax Honda Service Manager : No idea Service Advisor : I usually go to Kenny Mods : Injen CAI, DCRH, Apexi WS2 exhaust system, Hondata reflash, Tein S Tech, 6K HID, CF hood, trunk, door handles and intake manifold, 18" black on chrome wheels...list goes on Notes : I didn't get mine fixed but my mechanic asked if I was experiencing this issue with 3rd gear and he told me they are fixing them now. I haven't had any issues with third, but at least if I do I know where to go now.

05-09-2008, 12:30 PM	#79 (permalink)
Arcage Junior Member Join Date: Apr 2008 Location: Mississippi Age: 25 Posts: 14 Blake iTrader: 0 / 0%	Location: 3621 Highway 45 North, Columbus, Mississippi, 39766 Dealership: Carl Hogan Honda Service Manager: Doug Stone Mods: None Notes: Took in first time to have them try and replicate the issue. They could not. Took it in the second time after speaking with service manager and mentioning the TSB. They didn't try to replicate, simply ordered parts (on backorder). Will be taking it in in beginning of June.

05-16-2008, 10:03 PM	#80 (permalink)
Caroofikus Junior Member Join Date: May 2008 Location: Wyoming Posts: 1 David iTrader: 0 / 0%	Name: David Location (City/State): Westminster, CO Dealership: GO Honda 104th Service Manager: Mike Vaughn Service Advisor: Mike Bader Mods: None Notes: Service manager was the first person I spoke to and did initial courtesy inspection. When he asked if I had transportation home I said I called Honda and they told me a loaner car would be provided for the time the car was in the shop. After the initial paperwork was done, he took me to the Enterprise (located inside the dealership) and had them get me a car ($50 deposit). He called a few hours later and let me know parts needed to be ordered and it should be done within a week.