List of Dealerships fixing 3rd gear problems

[taffy07si]

Add another Minnesota dealer.

Location: Hopkins, MN

Dealership: Hopkins Honda (BEST DEALER EVER in MN)

Service Manager: Not sure? Rep who helped: Jeff (didn't get last name) Older guy, late 50's.

Mods: I dont have any.

Notes: Called Honda on Weds to get an appt to fix 3rd gear. Never mentioned the TSB. Took it in this morning. Got a loaner. 3 hours later, Jeff called. Replicated the problem and said he has two parts only and the rest are on back order. He even mentioned the TSB. WOOT for me, not yet, not until they get allt he parts in and fixed. Parts are on Urgent order. Backorder FTL!

[FijiBlueSi919]

Location:
Baltimore, MD

Dealership:
Norris Honda
925 Merritt Blvd
Baltimore, Md 21222
410-285-0600

Service Manager:
Keith Strich

Service Advisor:
Mike Ruth

Notes:
I work here and they said most of the times they will write it off as unable to duplicate the problem because it is to much of a hassle to fix it (9hrs of labor)

[Adlh29]

Updated my original posting. Included more info I believe will be helpful. Also included a new phone number.

[Gone]

Name: Andy
Location: Columbus, OH
Dealership:
Immke Northwest Honda
6715 Sawmill Rd
Dublin, OH 43017
(866)780-6244
Service Manager: Didn't even need to speak to one, the service advisor was more than helpful
Service Advisor: Steve Austin
Mods: short shifter, cable bushings and base bushings
Notes: Steve didn't even ask to test drive the car, saying it was almost pointless. He said that most of the time people had to leave their cars at the dealer for weeks until the flaw was reproduced. He just ordered the parts and said he'd call me when they come in. Great service.

[06si]

Cmon south florida. I know somebody knows a dealer to go to (besides rick case)

[innrfusion]

Name:Fuentes
Location:Nb, New Jersey
Dealership:DCH Paramus Honda
120 W State Rt 4 EastParamus,NJ07652
Service Manager: Unknown
Mods:At the time....stock

So far so good. Their customer service sucks but all you have to do is call honda of america and make an officialccomplaint and they send the customer comments to the service manager the next day with a warning HAHAHAHA(BITCHES).anyways, they changed the tranny fluid the first time, it worked for about 1200 miles then POP!!!!i went back and they told me they would change the 3rd gear set. its been 400 miles since then and not a notch nothing at all. in a cold start in 40 degree weather i shifted as if it was 80 degrees outside.

[DBruceM2]

Name: David
Location: Cincinnati, Ohio
Dealership:
Century Honda
9876 Montgomery Road
Cincinnati, OH 45242
513-791-9090
Service Manager: didn't catch names
Service Advisor: Sorry
Mods: None, Stock.
Notes: Left car Monday night to be test driven Tuesday (today). Received call this afternoon. Problem replicated, and dealer actually had parts in stock. They will begin work on car tomorrow.

[mrdimsum]

2nd guy for this location

Name: Kelly aka MRDIMSUM
Location: San Diego, California
Dealership:
Pacific Honda
4760 Convoy Street
San Diego, CA 92111
858-694-1020
Service Manager: N/A
Service Advisor: Jerremie Winter
Mods: None
Notes: They were able to recreate problem and ordered parts.......

[SlickWillie]

Here is a Utah place,

Name: Ken Garff Honda of Ogden
Location:
900 W. Riverdale Road
Riverdale, UT
84405
Phone: 866-896-4358

Service Advisor: Rick (forgot his last name)
Mods: Catback
Notes: Awesome to work with, didn't even drive it to try and recreate it. Took it and ordered parts; gave me a rental until it was taken care of.

[06sichik]

Name: Kati -- 06sichik
Location: Rancho Cucamonga, Ca
Dealership:
Penske Honda
1401 Auto Center Drive
Ontario, Ca 91761
(866)383-8353
Service Manager: Never spoke with one, my S.A. was awesome.
Service Advisor: Al Garcia
Mods: intake, exhaust, lowered
Notes: after bringing in the car twice, they were still unable to replicate anything. they knew what i was talking about and were aware that it is really hard to duplicate this problem most of the time so he went ahead and spoke with the district manager of honda who was there at the dealership that day and he approved for them to fix it anyways without being able to replicate.

[icewildabeast]

For the Aurora, IL Valley Honda Dealership, the manager's name is Pat Malik, not mike something :) (Just getting it done today)

[Marcoc]

Connecticut- Liberty Honda in Hartford
Brought the TSB printed online for back up showing proof of problem and they stated they would try and replicate the issue. They called me a few hours later and said they could not replicate the problem but since there is a TSB they ordered the needed parts and would call me when they arrive. They stated on the paperwork that I came with the TSB info kinda funny but they are going to fix it even though it wasn't really giving me too many problems only once and a while.

[RWLib3]

Location:
Auburn, MA

Dealership:
Lundgren Honda
525 Washington St Auburn, MA
01501
800-755-7255

Service Manager:
Jamie Rodriquenz

Service Advisor:
Steve Gravel

[hetroinha]

Socal: Norm Reeves honda fix mine

adviser: Juan

[emile]

Name:
emile

Location:
Union, NJ

Dealership:
Rt. 22 Honda
1465 N. Broad Street
Hillside, NJ 07205
973-705-9200

Service Manager:
Paul Giameo

Mods and Mileage:
None, bone stock till I get the damn 3rd gear fix. I strongly advise everyone to go to their dealer with their car as stock as possible so that they won't give you the run around. 13.5k miles, 10 months old.

What Happened:
Ive brought the car in 3 times before for the same issue so I made another appointment last week for this morning when I first heard about the TSB. This time I rode with the tech who was assigned to my car to duplicate the grind/pop. Lo and behold, it only happens ONCE. To top it off it wasnt even a bad grind like it would usually be, but a wee, tiny one. The tech says something about only replacing the MTF but I said that it was only the equivalent of a band-aid fix. The tech was then to go with his manager to try and replicate it. Surprise, he couldn't replicate it. But the manager was kind enough to call AH and spoke with their rep Jeff who advised him to fix it even though they couldnt replicate it. The manager was more than happy to perform the service. And to top it off, he offered to take care of minor maintenance to the car since it took 3 visits to get this thing done. Parts were ordered today and Ill be called back once they come in. But I guess parts are on backorder (?) so it might take a while.

Service advisors aren't too great at the place but the manager was a hell of a lot better than the rest of the guys.

[Brivis]

Name: Brian
Location: King of Prussia, PA
Dealership:
Martin Mainline Honda
123 E Lancaster Avenue
Ardmore, PA 19003
610-649-5600
Service Manager: N/A
Service Advisor: Marc Bear
Mods: None
Notes: Parts on order...

[Wade06Si]

Has anyone around the Pensacola, Florida area had this fixed?

[nighthawk06Si]

Toan
Location: Irvine, CA
Dealership: Norm Reeves Honda
Norm Reeves Honda Superstore Huntington Beach - Automobiles
Service Advisor: Tim
19131 Beach Boulevard, Huntington Beach, CA 92648
Service: 800-631-0117

mods: Injen CAI, Greddy EVO2, Comptech SS, and Hondata Reflash

parts on order (but backordered due to all dealerships ordering parts)

[janko10]

Location:
Turnersville, NJ (South Jersey, Black Horse Pike)

Dealership:
Honda of Turnersville

Service Tech:
Ivan

Service Advisor:
Mike Deferro

Notes:
I was SURE I was going to have to fight for this but they called and said no problem! Now, I did bring the car in for 2 reasons, looks like the Clutch Master Cylinder needs to be replaced (see the click/hitch in clutch thread by stealth). And that's $420 So maybe since they're getting some money out of me it's not a problem but who knows.

[xrs54]

I HATE HONDA but LOVE the 8th gen Civic

weird huh... yea i know!