Honda TSB 08-020 April 12, 2008 (3RD GEAR)

[Pdivizzle0112]

mine's at the dealer right now getting it fixed =]

[Jdog_Si]

Originally Posted by Pdivizzle0112

mine's at the dealer right now getting it fixed =]

where they able to reproduce it? or did you just tell them you had teh issue and they took your word for it?

[shadedream]

Just called my dealership to ask about it, my service guy saw it and was trying to remember my last name to give me a call to let me know about it already! They're ordering the parts now and will set up an appointment for me to have the work done as soon as they come in. He said after looking over the TSB quick it sounded like it was probably going to take 2-3 days on the replacement.

I had it in recently and they were able to reproduce the difficulty shifting but not the popping, but the tech said he'd seen the issue before and they did a full MTF change (said my fluid was prematurely wearing out).

[senfinger]

Wow wow and wow... coming from a previous 04 Rsx-s owner it's about damn time = P

[icewildabeast]

omg, THANK GOD at least there's a TSB on it. I was getting weird looks from the dealership after my 4th time in.

[sc37]

Originally Posted by Firestrife

Jesus people with the 5 speed manuals this has nothing to do with your cars. If your having problems its either you or your specific car, take it to the dealer, or see self about shifting issues.

lol don't gotta be so angry I know it's got nothing to do with my car, but when I take it in for my first maintenance, I feel I'm going to get a run around since nothing official has been put out there much like you all might have with your Si. But from browsing on the net here, it seems like it might not be me and might be the tranny like the Si, just the issues aren't as prevelant as the Si.

I am wondering the same thing... i have a grind in second and third.. also sometimes locked out of first at a dead stop

Yeah, dead stop too. I gotta push the clutch in and out a couple times or into 2nd then 1st in order for it to engage. I've had to double clutch to get into 2nd gear at times too.

[jokka]

lawlz acura doesnt get the fix but we do !!

[Pdivizzle0112]

Originally Posted by Jdog_Si

where they able to reproduce it? or did you just tell them you had teh issue and they took your word for it?

i was in there twice before complaining about it and i dont think they wanted me talking to the manager so i printed out the tsib and showed it to them and they were already aware of it.

i dropped it off this morning hoping to have it back by tomorrow.

btw they seemed slow. so 8 hours of warranty work is something theyd be pleased to do

[infinite0216]

Originally Posted by Jdog_Si

where they able to reproduce it? or did you just tell them you had teh issue and they took your word for it?

[sasebonian]

Okay so here is the status on my attempt to get the 3rd gear fixed with the bulletin.

11:00am-ish I called Pacific Honda Service and asked to speak directly to the service manager. (I think his name was Paul or Raul). I was going to try and schedule this to coincide with the Safety recall I got for the ABS sensor ring replacement. After discussing the ABS ring stuff, I informed him that I also have had 3rd gear issues which started about 5 months after I bought the Si. I did admit that I never took the car if to get serviced, as I was aware there was no fix and that they had to replicate it anyways to even get the new MTF. He wasn't aware of the bulletin until I gave him the TSB number of 08-020.

He looked it up and gave me this. "Ok even though it's a TSB, we still have to reproduce it before any work can get authorized."

I responded back, "Yes I'm aware of that, but my car falls into the affected car range as its and 07 Si Sedan, and that the symptoms even note that they can be intermittent and sometimes more noticable in colder climates."

He said, "I understand your point and concern, but I've been here 25 years and there is no way Honda is going to authorize us to replace the parts unless we can reproduce it."

I responded back, "True but if the symptons clearly state that it's intermittent, the chances that your tech see/feel it during a test drive are probably gonna make it seem like I'm making it up."

His response, "I'm sorry but that's the only way. So if we set you up with and appointment to have your car looked at, and we can't re-create it, it won't matter if ther is a service bulletin, we can't do anything."

So I'm going to schedule the ABS portion regardless and get the 3rd gear issue looked at at the same time, just as soon as "Pat" from scheduling reservations call me back. I told her the same story, and she was more optimistic about it. She said, "Well I don't have access to the bulletin but I want to make sure that Honda has at least shipped us out the parts in case we have to do any work on it. But you're the FIRST to call pacific honda about an Si having the 3rd gear issue. I let it go and will wait for a call back.

About 11:30am-ish, I called Fuller Honda to see if I had better luck. I spoke with "Kevin" as he was the service manager I was transfered to, and he was unaware of the bulletin, but would look it up and call me back.

Granted I will take the hit on the feedback from you guys, as I haven't had my car checked by Honda in regards to my 3rd gear issue. That's my fault. I just didn't want to go through what other had as far as numerous trips back to the dealership. If you are curious, I have the notchy/resistance feel when going into 3rd, as well as grinds, and poping out of 3rd. And Yes, most of the time, I have the clutch all the way down to make sure it wasn't that causing the 3rd gear. It's only in 3rd gear I have to watch how I shift.

Oh and yes, officially I am under the assumption that just because there is a TSB out there, that I don't automatically get it fixed w/o testing from honda. At least thus far I am.

So I will let you know what happens next in regards to getting the TSB applied to my car.

[Pdivizzle0112]

Originally Posted by sasebonian

Okay so here is the status on my attempt to get the 3rd gear fixed with the bulletin.

11:00am-ish I called Pacific Honda Service and asked to speak directly to the service manager. (I think his name was Paul or Raul). I was going to try and schedule this to coincide with the Safety recall I got for the ABS sensor ring replacement. After discussing the ABS ring stuff, I informed him that I also have had 3rd gear issues which started about 5 months after I bought the Si. I did admit that I never took the car if to get serviced, as I was aware there was no fix and that they had to replicate it anyways to even get the new MTF. He wasn't aware of the bulletin until I gave him the TSB number of 08-020.

He looked it up and gave me this. "Ok even though it's a TSB, we still have to reproduce it before any work can get authorized."

I responded back, "Yes I'm aware of that, but my car falls into the affected car range as its and 07 Si Sedan, and that the symptoms even note that they can be intermittent and sometimes more noticable in colder climates."

He said, "I understand your point and concern, but I've been here 25 years and there is no way Honda is going to authorize us to replace the parts unless we can reproduce it."

I responded back, "True but if the symptons clearly state that it's intermittent, the chances that your tech see/feel it during a test drive are probably gonna make it seem like I'm making it up."

His response, "I'm sorry but that's the only way. So if we set you up with and appointment to have your car looked at, and we can't re-create it, it won't matter if ther is a service bulletin, we can't do anything."

So I'm going to schedule the ABS portion regardless and get the 3rd gear issue looked at at the same time, just as soon as "Pat" from scheduling reservations call me back. I told her the same story, and she was more optimistic about it. She said, "Well I don't have access to the bulletin but I want to make sure that Honda has at least shipped us out the parts in case we have to do any work on it. But you're the FIRST to call pacific honda about an Si having the 3rd gear issue. I let it go and will wait for a call back.

About 11:30am-ish, I called Fuller Honda to see if I had better luck. I spoke with "Kevin" as he was the service manager I was transfered to, and he was unaware of the bulletin, but would look it up and call me back.

Granted I will take the hit on the feedback from you guys, as I haven't had my car checked by Honda in regards to my 3rd gear issue. That's my fault. I just didn't want to go through what other had as far as numerous trips back to the dealership. If you are curious, I have the notchy/resistance feel when going into 3rd, as well as grinds, and poping out of 3rd. And Yes, most of the time, I have the clutch all the way down to make sure it wasn't that causing the 3rd gear. It's only in 3rd gear I have to watch how I shift.

Oh and yes, officially I am under the assumption that just because there is a TSB out there, that I don't automatically get it fixed w/o testing from honda. At least thus far I am.

So I will let you know what happens next in regards to getting the TSB applied to my car.

that's BS.
its says all Si's are affected.

Call the company dont deal with the dealership ppl.

my dealer is repairing it without duplicating it

[jokka]

service managers make commissions . THe more money he brings in the more money he makes. Warranty work is the last thing he wants to do/offer to anyone who comes in with a problem. Since the warranty work/repair are all given by honda they'd have to finish it within the time frame they were given or else they'd lose money. Where as non warrantied repairs/services are given the maximum default hours unlike the hours honda give them to get warrenty work done.

oil change only takes 10 minutes but honda charges an hour of labor. = profit

Warrenty work may take 5 hours but honda only gives the dealership 3 = do it fast or you get fired LOL

[cderalow]

Originally Posted by jokka

lawlz acura doesnt get the fix but we do !!

acura gets the fix... see above somewhere (fix does not apply to TSX, as it has a different transmission)

[GeezerSi]

Originally Posted by Pdivizzle0112

that's BS.
its says all Si's are affected.

Call the company dont deal with the dealership ppl.

my dealer is repairing it without duplicating it

What number did you call, and who did you ask for?

[dualdiagnosis]

My advisor at my dealership is pretty cool. Called a few minutes ago to let her know of the TSB. As a side note, I have been in before because of my 3rd gear, but the only action taken was the fluid change. Anyway, she told me she was going to just order the parts and they will not need to "replicate" the issue.

Hopefully by Thursday of Friday my car will be in for repair and I will report back on how my transmission is functioning. Cheers.

[etnies88]

Even though my car does not pop out of thrid can i still get it replaced? The problem could occur later on down the road.

[06sichik]

I just called my dealer and set up an appt. with them to have the problem replicated first so they can fix it. he said even tho my car falls under the category of the affected vehicles they still need to replicate the problem before they will fix anything. which could take 1-2 days. so im like wtf!?! he said if it takes over a day american honda corp. will give me a rental the guy i spoke with was really cool tho. he said he was totally aware of all of the 3rd gears issues and knew all about it and that when i bring it in he's gonna be all over it like a fat kid on cake and get it fixed for me. soooo...... we'll see how it goes i guess. im curious to see what they're gonna tell me, i dont always have the best of luck with this dealership

[sasebonian]

Originally Posted by Pdivizzle0112

that's BS.
its says all Si's are affected.

Call the company dont deal with the dealership ppl.

my dealer is repairing it without duplicating it

I agree. I don't want to be wasting time to send my car in, and then them telling my they can't repeat it. I will have to get the ABS part fixed, but was hoping for the same result as you.

[K20Redline]

Originally Posted by sasebonian

I agree. I don't want to be wasting time to send my car in, and then them telling my they can't repeat it. I will have to get the ABS part fixed, but was hoping for the same result as you.

Dood the stealerships are garbitch the only way really is to take that fat son of a bieetch of a service manager out for a spin and have him drive it not you but him takes probably 15minutes it will happend it happend with mine but my service manager is a really nice understanding guy thoul.