Got my HFP front lip in today

JC06NHBPSI · 01-02-2008, 01:43 PM

And it looked like this.

Ordered it through collegehillshonda.com... called them today and they said they would put a new order in. Needless to say im a little pissed at DHL.

***Chase*** · 01-02-2008, 01:48 PM

Dang maing....

**Yodums** · 01-02-2008, 01:48 PM

I can't see very well, but what condition is the lip itself in? Props to CHH for making another order in (assuming you aren't paying for it) even though it wasn't their problem. Best of luck.

Nighthawk07 · 01-02-2008, 01:50 PM

want to sell the damaged one?

***Zeuceone*** · 01-02-2008, 01:51 PM

go with UPS.

brazilianguy · 01-02-2008, 01:53 PM

what happens to the damaged one?

Rallyecivic · 01-02-2008, 01:57 PM

are you going to install it yourself??
or have a dealership do it

***airportguy770*** · 01-02-2008, 02:01 PM

I feel for ya man, I work for DHL and oversized packages take a beating going through our hubs. Were usually pretty quick to pay out claims and damages. Let me know how it goes.

***Zeuceone*** · 01-02-2008, 02:09 PM

Quote:

Originally Posted by airportguy770

I feel for ya man, I work for DHL and oversized packages take a beating going through our hubs. Were usually pretty quick to pay out claims and damages. Let me know how it goes.

why is that.?

***CollegeHillsHonda*** · 01-02-2008, 02:53 PM

They sure did a number on that one! Although a total bummer for the customer, this is only our first claim with DHL since we switched to them for body kit shipping. I'm sure this won't be the last but I hate to think how many claims we would have had during the same time frame with UPS. I guess the important thing is that DHL pays the bill and the customer gets a replacement. This is a perfect example why everyone should ship with insurance.

JC06NHBPSI · 01-02-2008, 03:57 PM

Quote:

Originally Posted by CollegeHillsHonda

They sure did a number on that one! Although a total bummer for the customer, this is only our first claim with DHL since we switched to them for body kit shipping. I'm sure this won't be the last but I hate to think how many claims we would have had during the same time frame with UPS. I guess the important thing is that DHL pays the bill and the customer gets a replacement. This is a perfect example why everyone should ship with insurance.

Ya, it sucks, but i really appreciate CHH helping me take care of it. Its hard to see but a chunk out of the corner is missing and there are a few scratches around it. Hopefully ill have a new one in a week or so... Not really a big deal though as its to cold out right now to put it on. I just wish i would have been home when it was recieved so i could have refused it. As for the damaged one im pretty sure CHH or DHL will want it back.

6GEMFTW · 01-03-2008, 01:00 AM

So when we putting that bad boy on?

***07mugencivic*** · 01-03-2008, 01:02 AM

that sux

hyperluv · 01-03-2008, 12:01 PM

Hey my box had big holes all over place, but the lip itself way fine though.

It sucks when you pay for something and you get a messed up package.

***mugen_kid*** · 01-03-2008, 12:27 PM

Damn, they should of just shipped it without the box. Thats horrible, sorry to here about that.

***Phalanx*** · 01-03-2008, 12:45 PM

Im horribly lucky that all of my lip kit parts came in boxes that were in near perfect condition.

But, youre getting a replacement, so no worries.

Good luck w/ the install. Its very easy.

01-02-2008, 01:43 PM	#1 (permalink)
JC06NHBPSI Senior Member Join Date: Jun 2006 Location: Panama City, FL Age: 27 Posts: 647 iTrader: 9 / 100%	Got my HFP front lip in today And it looked like this. Ordered it through collegehillshonda.com... called them today and they said they would put a new order in. Needless to say im a little pissed at DHL.

01-02-2008, 01:48 PM	#2 (permalink)
*Chase* I poop a lot, even now. Join Date: Jul 2006 Location: Sierra Vista AZ Age: 23 Posts: 4,134 Chase iTrader: 3 / 100%	Dang maing.... __________________ My 2007 Civic Si has 75,220 Miles.

01-02-2008, 01:48 PM	#3 (permalink)
Yodums Scrodums Join Date: May 2006 Location: Ottawa, Canada Posts: 8,924 The Stig iTrader: 10 / 100%	I can't see very well, but what condition is the lip itself in? Props to CHH for making another order in (assuming you aren't paying for it) even though it wasn't their problem. Best of luck. __________________ 2007 Taffeta White Civic Si Coupe

01-02-2008, 02:01 PM	#8 (permalink)
*airportguy770* Think W/ Your Dipstick Join Date: Jun 2006 Location: Stockbridge,GA Age: 26 Posts: 11,081 Dave iTrader: 18 / 100%	I feel for ya man, I work for DHL and oversized packages take a beating going through our hubs. Were usually pretty quick to pay out claims and damages. Let me know how it goes. __________________ July 4th BBQ

01-03-2008, 01:02 AM	#13 (permalink)
*07mugencivic* VIP Member Join Date: Feb 2007 Location: Southern CA Age: 24 Posts: 140,201 Toe Knee iTrader: 5 / 100%	that sux __________________ New 9th-civic Concept !!!!

01-02-2008, 01:50 PM	#4 (permalink)
Nighthawk07 Senior Member Join Date: Jan 2007 Location: Rockledge, Florida Age: 22 Posts: 5,776 Mikey iTrader: 4 / 100%	want to sell the damaged one?

01-02-2008, 01:53 PM	#6 (permalink)
brazilianguy Senior Member Join Date: Sep 2007 Location: Boston, MA Age: 20 Posts: 3,061 Iuri iTrader: 3 / 100%	what happens to the damaged one?

01-02-2008, 01:57 PM	#7 (permalink)
Rallyecivic Senior Member Join Date: Aug 2007 Location: Washington Age: 21 Posts: 779 Curtis iTrader: 1 / 100%	are you going to install it yourself?? or have a dealership do it

01-02-2008, 02:53 PM	#10 (permalink)
*CollegeHillsHonda* 8thcivic Sponsor Join Date: Jul 2006 Location: Wooster, Ohio Posts: 541 Paul Pacek iTrader: 23 / 100%	They sure did a number on that one! Although a total bummer for the customer, this is only our first claim with DHL since we switched to them for body kit shipping. I'm sure this won't be the last but I hate to think how many claims we would have had during the same time frame with UPS. I guess the important thing is that DHL pays the bill and the customer gets a replacement. This is a perfect example why everyone should ship with insurance.

01-03-2008, 01:00 AM	#12 (permalink)
6GEMFTW Junior Member Join Date: May 2007 Posts: 2 iTrader: 0 / 0%	So when we putting that bad boy on?

01-03-2008, 12:01 PM	#14 (permalink)
hyperluv Senior Member Join Date: Aug 2007 Location: FL Posts: 425 God is Love - So STOP Hating iTrader: 0 / 0%	Hey my box had big holes all over place, but the lip itself way fine though. It sucks when you pay for something and you get a messed up package.

01-03-2008, 12:27 PM	#15 (permalink)
*mugen_kid* VIP Member Join Date: Aug 2007 Location: Phoenix Age: 27 Posts: 360 John iTrader: 1 / 100%	Damn, they should of just shipped it without the box. Thats horrible, sorry to here about that. __________________ 2006 Civic Si (Daily) 1991 Acura NSX (Garage Queen)

01-03-2008, 12:45 PM	#16 (permalink)
*Phalanx* CT-E Supercharged Join Date: Aug 2007 Location: Danvers, MA Age: 25 Posts: 16,115 Chris iTrader: 49 / 100%	Im horribly lucky that all of my lip kit parts came in boxes that were in near perfect condition. But, youre getting a replacement, so no worries. Good luck w/ the install. Its very easy. __________________ - CT-Engineering \| Work \| Vibrant \| CustomLightz \| HFP \| Pioneer \| Defi \| AEM \| Skunk2 \| Ingalls \| Progress -

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