Got my HFP front lip in today - 8th Generation Honda Civic Forum
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Old 01-02-2008, 02:43 PM   #1 (permalink)
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Got my HFP front lip in today

And it looked like this. :Mad:




Ordered it through collegehillshonda.com... called them today and they said they would put a new order in. Needless to say im a little pissed at DHL.
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Old 01-02-2008, 02:48 PM   #2 (permalink)
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Dang maing....
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Old 01-02-2008, 02:48 PM   #3 (permalink)
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I can't see very well, but what condition is the lip itself in? Props to CHH for making another order in (assuming you aren't paying for it) even though it wasn't their problem. Best of luck.
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Old 01-02-2008, 02:50 PM   #4 (permalink)
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want to sell the damaged one?
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Old 01-02-2008, 02:51 PM   #5 (permalink)
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go with UPS.
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Old 01-02-2008, 02:53 PM   #6 (permalink)
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what happens to the damaged one?
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Old 01-02-2008, 02:57 PM   #7 (permalink)
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are you going to install it yourself??
or have a dealership do it
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Old 01-02-2008, 03:01 PM   #8 (permalink)
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I feel for ya man, I work for DHL and oversized packages take a beating going through our hubs. Were usually pretty quick to pay out claims and damages. Let me know how it goes.
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Old 01-02-2008, 03:09 PM   #9 (permalink)
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Originally Posted by airportguy770 View Post
I feel for ya man, I work for DHL and oversized packages take a beating going through our hubs. Were usually pretty quick to pay out claims and damages. Let me know how it goes.
why is that.?
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Old 01-02-2008, 03:53 PM   #10 (permalink)
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They sure did a number on that one! Although a total bummer for the customer, this is only our first claim with DHL since we switched to them for body kit shipping. I'm sure this won't be the last but I hate to think how many claims we would have had during the same time frame with UPS. I guess the important thing is that DHL pays the bill and the customer gets a replacement. This is a perfect example why everyone should ship with insurance.
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Old 01-02-2008, 04:57 PM   #11 (permalink)
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Originally Posted by CollegeHillsHonda View Post
They sure did a number on that one! Although a total bummer for the customer, this is only our first claim with DHL since we switched to them for body kit shipping. I'm sure this won't be the last but I hate to think how many claims we would have had during the same time frame with UPS. I guess the important thing is that DHL pays the bill and the customer gets a replacement. This is a perfect example why everyone should ship with insurance.
Ya, it sucks, but i really appreciate CHH helping me take care of it. Its hard to see but a chunk out of the corner is missing and there are a few scratches around it. Hopefully ill have a new one in a week or so... Not really a big deal though as its to cold out right now to put it on. I just wish i would have been home when it was recieved so i could have refused it. As for the damaged one im pretty sure CHH or DHL will want it back.
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Old 01-03-2008, 02:00 AM   #12 (permalink)
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So when we putting that bad boy on?
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Old 01-03-2008, 02:02 AM   #13 (permalink)
 
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that sux
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Old 01-03-2008, 01:01 PM   #14 (permalink)
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Hey my box had big holes all over place, but the lip itself way fine though.

It sucks when you pay for something and you get a messed up package.
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Old 01-03-2008, 01:27 PM   #15 (permalink)
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Damn, they should of just shipped it without the box. Thats horrible, sorry to here about that.
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Old 01-03-2008, 01:45 PM   #16 (permalink)
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Im horribly lucky that all of my lip kit parts came in boxes that were in near perfect condition.

But, youre getting a replacement, so no worries.

Good luck w/ the install. Its very easy.
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