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Old 04-06-2008, 05:07 PM   #1 (permalink)
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Exclamation BIG Problem for SUBARU!!!!!!!

http://forums.nasioc.com/forums/show...php?p=21791728
----------------------

FROM: Subaru of America, Inc.
DEPARTMENT: Service Department
DATE: 04/04/2008

--------------------------------------------------------------------------------


APRIL 4, 2008
IMMEDIATE STOP SALE ORDER
ALL SUBARU DEALERS

We regret to inform you that we must place an immediate stop sale order on all of the 2008/2009 Subaru Impreza and Forester vehicles equipped with a 2.5L Turbo Engine produced with the beginning chassis number and later as shown below.
Model Starting Chassis Number Production Date

Forester 701045 2008/01/08
Impreza 523363 (SEDAN)/825183 (HATCH)2008/01/08



The reason for this immediate Quality Assurance action is that there have been several reports of “Engine Knocking Noise” from other markets on vehicles produced after the production dates listed.

Initial investigation confirms an internal wear issue on the failed units.

In the interest of preventing any possibility of failures for our customers, we have chosen to isolate any potentially affected vehicles by ceasing sales of the potentially affected units until the root cause and correction can be identified.

All the other displacement engines and the 2.5L Natural Aspirated Engine are excluded from this action.

Your region/distributor will be contacting you with a detailed list of affected vehicles assigned to your dealership. However, dealer trades cannot be tracked so please be aware of the affected VIN range.

If you have a vehicle in inventory that falls into the affected vehicle range, please ensure that your sales and service staff are immediately notified that the unit is un-saleable until further notice from SOA or your region/distributor.

If any of those vehicles has an unusual engine noise, please notify the SOA Technical Helpline immediately with all of the details and submit an E-QMR.

Should a customer bring an affected vehicle into your service department for an unusual engine noise, please immediately arrange that they are given the use of a clean SSLP vehicle and notify the Technical Helpline and submit an E-QMR.

You will be contacted shortly thereafter on how to proceed.

We are still investigating whether any of the SIA produced Legacy Outback turbo vehicles are affected. If any action is needed on the SIA vehicles, you will be notified early next week.
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Old 04-06-2008, 05:12 PM   #2 (permalink)
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wow....
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Old 04-06-2008, 05:18 PM   #3 (permalink)
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Glad they nipped it in the bud, but that would be enough to make me never buy one of those cars.

VW just recalled like the last decade worth of Passats yesterday as well. All of them hah.
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It's trouble-free knowing that I will have future problems with this car.
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Old 04-06-2008, 05:55 PM   #4 (permalink)
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Damn I never thought VW would recognize a problem in their cars, let alone do something about it.
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Old 04-06-2008, 06:48 PM   #5 (permalink)
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daaaam
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Old 04-06-2008, 06:51 PM   #6 (permalink)
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good thing were human and make mistakes.
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Old 04-06-2008, 06:52 PM   #7 (permalink)
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Old 04-06-2008, 06:59 PM   #8 (permalink)
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opps.... at least they stopped it now before people would buy them
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Old 04-06-2008, 07:50 PM   #9 (permalink)
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Now if honda would do the same for the 6spd tranny issues.
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Old 04-06-2008, 07:59 PM   #10 (permalink)
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^and the 5 speed autos on the 2002 odyssey. Honda transmissions ftl.
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Old 04-06-2008, 08:03 PM   #11 (permalink)
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they are taking care of them problem instead of waiting to see what would happen, which you have to respect.
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Old 04-06-2008, 08:09 PM   #12 (permalink)
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ha...subaru ftl
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Old 04-06-2008, 08:12 PM   #13 (permalink)
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I might have had this problem if I didn't get my Si.
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Old 04-06-2008, 08:14 PM   #14 (permalink)
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The fact that they immediately owned up to it and are aggressively investigating the problem would not stop me from buying a Subaru. If anything, it would make me more likely to buy one.

Rather that than the 3rd gear debacle that Honda claims doesn't exist.
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Old 04-06-2008, 08:16 PM   #15 (permalink)
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Recall next?
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Old 04-06-2008, 09:03 PM   #16 (permalink)
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Last edited by 06CivEXJon; 07-07-2008 at 12:33 AM.
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Old 04-06-2008, 09:20 PM   #17 (permalink)
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Quote:
Originally Posted by 06CivEXJon View Post
Wow..shit they should just redesign the Impreza before they lose even more sales because of this recall. Man Subaru has gone downhill since Toyota took them over. Now lets see,where is the recall Honda should be issuing for the flawed transmission in the SI? hmm.
toyota took them over? WTF, STIs are made by toyota?
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Old 04-06-2008, 09:24 PM   #18 (permalink)
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^ Not sure, but they've been partnered since end of 2005.
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Old 04-06-2008, 09:53 PM   #19 (permalink)
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Originally Posted by 06CivEXJon View Post
Wow..shit they should just redesign the Impreza before they lose even more sales because of this recall. Man Subaru has gone downhill since Toyota took them over. Now lets see,where is the recall Honda should be issuing for the flawed transmission in the SI? hmm.
and the RSX and S2000 and all the other 6speed manual cars.

Oddly enough, piston knock was an issue even back in 2001 when I worked at a dealership. The lead tech told me that the piston closest to the driver was last on either the coolant or oil flow passages and caused many to knock and it was "normal". I wonder if these guys are burning alot of oil or something.

Somebody find the TSB please!!!
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Old 04-06-2008, 09:57 PM   #20 (permalink)
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^ Not sure, but they've been partnered since end of 2005.
Subaru has a contract to have a number of toyota camry's assembled at one of there plants. thats all.
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