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#322 (permalink) |
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Senior Member
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dame...you got ****** up..like i say..never to go best buy or circut city or ultimate electronis..they do piss poor job unless you know someone that works there. besides that id would rather go to a professional audio store and get it from there..like local shops or something..but dame thats messed up..12k thats like half of the value of the car..
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#324 (permalink) |
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Senior Member
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to all the debating in here. i have seen the vtecnical's car. it was definatly ****** up....the inside looked like shit. one of the first questions i asked him was why he spray painted his dahsdoard.....ends up iut wasnt painted, it was the interior finish flaking off....as for 12k in damages, anything i possible if the dealer that is going to repair it finds damages in that area. if any of you were to get in an accident and the repair shop told you you needed a certain item fixed on your car...would you question it? i dont think so. same idea here.
as for the quote being a little inflated, no doubt about it. items such as; sunvisors, audio unit (wheres the original one?), shift knob, lock assembly, door handles, tach, speedometer.... these should not be effected in any way. unless they went at your car and scratched everything, i dont see how these parts that are far away from the radio could have been effected. as for a cut heater box, there is absolutly no need for it. a double din unit can fit the the civic dash with room ot spair....i mean hell, even the OEM navigation is teh same size as the AVIC-Z2, and it fits in there fine. and for splicing into the OEm harness. this could be done, but how lazy are these people. the harness radio adapter for the civic is a dime a dozen. why not just use it. however, just for the fact that CC has been screwing you around and did the damage to your car in the first place, they should pay. |
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#326 (permalink) | |
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#327 (permalink) |
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Senior Member
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^the harness for 07-08 vehicles is different than the 06? i dont think so. even the honda fit shares the same hanress. i ordered my radio harness adapter from crutchfield and had it within 2 days. it was about $15 after shipping. CC should have coughed up the money and at least done somthing right. problem is the "install" was probably "free" with purchase of the head unit and CC was trying to do it as cheap as possible.
Last edited by NIGHTHAWKSI; 03-31-2008 at 08:48 AM. |
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#328 (permalink) |
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Senior Member
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Your story made it onto Boingboing.net. Good luck with everything. Boing Boing: Gadgets Archives
I had a real tough time trying to put in an aftermarket alarm too. The first shop completely screwed up all the electronics in the car (any dash light that is lit would blink randomly)... turns out they tore a wire in the main harness. Last edited by RiceBowL54; 03-31-2008 at 08:57 AM. |
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#329 (permalink) | |
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Quote:
![]() new honda harnes - metra adapter part number 70-1722 ![]() totally different. |
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#333 (permalink) |
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Senior Member
Join Date: Jun 2007
Location: Duff Beer Krusty Burger Buzz Cola Costington's Department Store Kwik-E-Mart Stupid Flanders Park
Posts: 1,462
iTrader: 1 / 100%
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I have a couple thoughts on this.
From what I have seen VTECnical has remained civil and (from what I can tell) honest throughout this, and hasn't gotten into worthless arguments despite being called a liar and a moron. I don't see any reason to bash him. Also, the first thing I though of when I saw that estimate was 51 hrs. labor and the crazy list of parts was just the dealer trying to soak Circuit City. And it is probably true. A couple things to consider however, if you look at the write up it says that the estimate is to get the vehicle to the state is was in before Circuit City worked on it. This would mean replacing the harnesses and scratched panels rather than just repairing them.Also, keep in mind that once the dealer works on the car it is their responisbility from then on. If they repair any wiring and it has problems later it is their problem (even if the problem isn't a poor repair, if the problem is in a circuit they repaired it will look bad). The same goes if VTECnical finds a scratched or damaged interior peice later, it is on the dealer who did the work. Again, I am not saying that they aren't trumping up the quote and replacing things that don't need it (there's a good chance they are at $12k). But they would probably rather replace anything questionable rather than risk it coming back and needing further repairs on their dime. Just a thought. Either way, I am interested to see the next quote. |
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#334 (permalink) |
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Senior Member
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I too would like to see the next quote. OP, you should at least sit down with the dealership that did the current quote and ask them to go down the itemized list and point out to you why those things need replaced. If they don't have a reasonable explaination for why you need new cup holders, then make note.
If the situation did not involve CC at all, say you heard a noise under the hood and the dealership said you needed a new water pump and transmission, you wouldn't just fork over the $$ without asking why you need both of those things. I'm just saying, as I'm sure you know, CC will probably be way more willing to work with you if you act as a buffer between Honda and them. Either way I side with you. CC screwed up. I'm personally never stepping foot in one again and if I do, I'll be sure to break something before I leave lol. |
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#337 (permalink) |
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Senior Member
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Just got a txt from a buddy of mine asking me if I had heard of this story. He frequents forums, but I don't think as much as I do... and he's not on this one so he must have heard the story somewhere else.
Word is getting out. I hope Circuit City understands that it's really not that big of a hastle to me or many other consumers to take our business elsewhere when it comes time for electronics purchases. For instance, my girlfriend and I are planning on purchasing a new TV in the not-so-distant future. Our budget is ~$1000. I realize that $1000 is not going to put CC out of business, but it's $1000 more they would have made had they handled your situation the right way. After hearing this story, I will not even be considering CC for my TV purchase. Just think, if 20 people did this, they will probably be out ~$12,000 profit. Twelve thousand you say....? I've read that number somewhere before.... ![]() Last edited by Leonard1818; 03-31-2008 at 11:34 AM. |
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#338 (permalink) | |
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Junior Member
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Quote:
As I'm the only person who has ever cut anything out from underneath my dash, the stereo shop I got my stuff installed at only installed an amp on the back seat in my trunk and a sub box. Given how hard these Honda's are to wire and re-wire, I'm not sure I would trust anyone to do an install like that. Sure sucks for you though. Hope everything works out for ya. |
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#339 (permalink) |
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Junior Member
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Oh, and I almost forgot, I don't think anyone needs to worry about putting CC out of business, they are and have been digging their own grave in that respect for the past year or so. This is just icing on the cake.
CrunchGear » Archive » Circuit City Closing Up Shops |
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#340 (permalink) |
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Junior Member
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This post has me so intrigued, I had to register to reply and get notifications when there is more info.
A few guys in the car audio industry have already posted, but a few things I didn't get came up. With rare exception, to install a GPS, you HAVE to cut or tap into wires in the vehicle. They aren't in the radio harness because they are not needed to be there (the exceptions are some vehicles that have a circuit that turns up the radios as the speed of the car increases, but there aren't that many that do that). The first wire is a VSS wire. Vehicle Speed Sensor. With almost all newer cars, the speedometer is electrical so its just a wire usually at the ECU or behind the speedo (or both), which is probably where there is damage to the speedometer/instrument cluster. The next wire is the reverse wire (GPS needs to know if you are backing up versus instead of driving that direction) and last is the parking brake wire. I just put in two GPS in the last month (and have owned A Z2 as well) and I I hope that the Honda dealership is taking issue with how these wires were tapped into versus _IF_ they were tapped into. No way to avoid doing the later really. Can't buy a Scosche or Metra harness that will let you avoid that. The other question I had, is why isn't the invoice itemized as far as labor? If anyone has gotten a estimate at a paint shop, they are very specific, down to the item being repainted/replaced. It might look like this (it's been a while, but you get the general idea): Remove and Replace Door Panel 1 hour labor Door panel $250 Hardware $2.32 Usually for a car they add paint and other stuff (tape, masking paper, etc.) as a materials charge. Then at the bottom they would add it all up. Now, others have made the leap to say the honda dealership might be padding it, and I think that they might be right. Why you ask? Because there are a lot of dependencies involved in all of the parts being quoted. If they guy just goes into the Alldata for the book rate for labor, all of that should have come up in the estimate. Instead he just guessed. So back to the dependencies. Lets say I work at the dealership and someone comes to me and says "I need this fixed" and the guy goes out and adds up all the labor individually based on his list of parts, he can come up with 50 hours lets say. But look at some of the parts: Ductwork... lets say Alldata says it takes 8 hours to R&R. You probably have to remove the dashboard, radio, instrument panel, center console, etc. But what did he do with the labor when he quoted you to replace the dashboard (which also involves the radio and instrument panel)? How about the instrument panel? Center console? Get what I'm saying? I think the dealer is double or triple dipping (or more) on labor. That is why an itemized estimate would help. I would venture to guess the second dealership will probably itemize it and come up with at least half the labor. As far as the labor, is $95 an hour the going rate? That seems very steep as well (I don't go to the car dealership (or get quoted an out the door price) so I wouldn't know. In the end, I think we are all pulling for you to be happy, not so sure about how we feel about the service writer who kant spel (hand written stuff? Doesn't seem to jive with that $95 an hour rate quote as far as putting trust in them). I would not be surprised if an insurance adjuster calls the service writer and says "WTF!" and calls his boss too. I think the labor is out of line and the guy won't be able to explain it (you can build the ENTIRE car in 51 (or 49) hours (probably way less). Seriously, an insurance quote is a big deal. You can't just "guess" and hope nobody notices. Insurance companies don't have a sense of humor about this stuff at all. Now I read it all, but are you in a rental now that they are paying or are you paying in hopes of getting reimbursed? Oh, and I know it sounds sensational and all, but insurance companies don't pay "joe blow off the street rate" for parts or labor for that matter. So even if CC's insurance company writes a check, I think they will get some sort of break. I would imagine at some point they might use a repair facility like you would any other sort of accident (fender bender, automotive collision). Much like most people here, I doubt they rely on the dealership to give them the best deal (or even the right answer). If not some place specializing in automotive theft/break in work. I bet a few guys at the dealership have done a tune up/brake job/etc. on your car but nobody has taken the dash apart, so it isn't a job they would even know how to handle better than a shop that repairs dashes for a living. Anyway, good luck. I would say I boycotting them in solidarity with you, but I already don't shop there after they fired their best performing people for doing to good of a job and being at the higher end of their pay scale in the last year or two. They deserve all the bad press they are getting, sorry it has to be you that's the poster child for the type of idiots left in the install business when CC fires their best and most experienced employees. Remember, the adjuster works for CC's insurance company. You had a new car before they messed it up. I would venture to guess they will offer to repair some of the cosmetic stuff (involving paints and vinyl dyes I would imagine). Not sure if that is something you want (on some parts anyway). Juan |
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