VTECnical's Circuit City Road Shop installation - Page 15

***VTECnical*** · 03-30-2008, 06:47 PM

Updated

dgoff07 · 03-30-2008, 06:49 PM

Dealers dealers dealers. Cant trust a word they say! I had some, well, "electrical problems" haha, and they looked into it and told me that the "after market security system" that I had installed was the culprit and that it was going to cost me some big bucks to fix it... I was like, "what after market security system? The only security system I have is the Honda accessory one that was installed right here in this bay..."

I hope this has absolutely no relevance to the OP

but it sounds a little fishy.

I would just really like to know what the problem that necessitated a visit to Honda. I also find it hard to believe that 15 thousand miles went by with a scratched up cup holder! And god only knows what happened to all of those screws that need replaced! I mean they must have duct taped the whole dash together if you need all of those screws!

Just want to know some more of the story thats all

***VTECnical*** · 03-30-2008, 07:01 PM

Updated

***CivicEX08*** · 03-30-2008, 07:09 PM

Quote:

Originally Posted by Adlh29

I'm still a little confused about this.

From the sounds of it, he had 800 miles at the time. He has driven as ride deemed unwafe for thousands of miles and put lives at danger.

***CivicEX08*** · 03-30-2008, 07:12 PM

Sorry for the above typos... Dang iPhone lagged up.

dgoff07 · 03-30-2008, 07:15 PM

Quote:

Originally Posted by VTECnical

Circuit City's insurance company asked me to take the car to Honda. They asked. After that Honda said I can't drive it because the wiring is not safe. They sent the bill to Circuit City's insurance company. After reading it, they wanted to look at this week.

I have had a problem with the Circuit City solution and the AM/FM radio signal since July. I have called and called with no response. 15k went by. Last month was the first time Circuit City would take my call. They agreed that I had a problem because they gave me a full refund. After that they shut the door and said your need to call the third party insurance company. I am following orders.

I just want my car back. I am an honest guy and I am trying to get this fixed. You ask why I went to the Honda dealership. I have stated that in the thread already. Circuit City's District Manager asked me to see the Honda dealership for a repair cost and then have that cost faxed to Circuit City's insurance company.

Please stay tuned as I will ask Honda why the car is unsafe for the road Monday. You guys have brought up some good points and I want the answers too.

I'll be staying tuned for sure! Hope you aren't without your car much longer and that everything works out for you.

When you say the insurance company asked you to get "it" fixed at Honda, are you talking about your radio reception? They refunded you 3000+ dollars for poor radio reception? You never complained about the cup holder? Or was that what they sent you to Honda for (the interior disaster) and refunded for? Sorry for so many questions, but I am just currious!

Again, good luck with everything. I feel for ya, i really do. I've had a hissy fit when there was a greasy sweat spot on my window from a technician's body. I even bring my own fender guards when i have someone else work on my car so my paint doesnt get scratched. I would have wanted a new cup holder too... ok, ok. Ill stop about the cup holder.

Jay4dnb · 03-30-2008, 07:16 PM

Quote:

Originally Posted by kwhitelaw

Definitely not trying to discount VTECnical's intentions. I just feel that Honda has overquoted a seemingly simple correction ( minus the ductwork).

And I do agree about lack of professional service from there, but as stated earlier, maybe CC shouldnt have fired off their qualified employees last year.

Quote:

Originally Posted by Jay4dnb

I am the guy that sold my wheels to VTECnical, after meeting with him I know he is a good guy and that he wouldn't just be making all this up...I can imagine that the 12k it was estimated at comes from honda, we all know how expensive OEM parts are from them and not to mention the man hours.

As far as CC is concerned, if i were to take my car to a company that claims that they do "Professional Installs" I would expect them to know what they are doing, wouldn't you?

I have more to say, but have to go for now, when i get back i will finish saying what i wanted to...

So to finish what i was getting at...

1. you take your car to a professional installer thinking that since it is a major company they would hire people that know what they are doing. Also with the amount of money being spent already to have the job done why would they cut corners? Knowing Ryan, money would not have been an issue if they would have said, hey, we need to get these other parts to do the job right. But instead they just half assed it on a brand new car, they should lose thier jobs for it, if i screwed something up at work that bad, they would be walking me out.

2.As far as Honda, who the hell cares what they charge to fix everything as long as CC pays for it, overcharge CC, they deserve it for hiring those jackasses!

3. Think about this, WHAT IF, there was a fire? I don't know how great of a chance there actually was, but there is always that WHAT IF...That could have hurt or killed Ryan and anyone else that happened to be riding in the car at the time of a fire...Think about if YOU had YOUR KIDS in that car and there was a fire because of some dumbass at CC doing a half ass job and your child was hurt...You would want to kill that bastard, literally!

So, none of this is Ryan's fault, he trusted them to do the right thing and they didn't, now CC or whoever their third party insurance company is to deal with the issue of correcting it. what sucks is that Ryan has to go through this at no fault of his own, summer is fast approaching and Ryan has alot of new stuff for his car, no he may not have it for the summer, all because of some jackasses that didn't care because it wasn't their brand new car!

Lesson in all this though is that you don't trust just anyone to work on your shit, i heard someone earlier say that he should have used a reputable shop and with that i agree. Ryan, you need to search out local shops, ask other Tuners in your area who they use and their experiences with those shops...

***VTECnical*** · 03-30-2008, 07:21 PM

Updated

dgoff07 · 03-30-2008, 07:27 PM

Thanks for the clarifications!

DJFriar · 03-30-2008, 07:27 PM

Not trying to say anything about the OP, so VTEC, can you confirm this timeline for us:

July '07: The Si gets the nav unit installed by CC

The install works fine, but the AM/FM radio signal is having a problem.
You attempt to take the car to CC to get fixed, but they ignore you.

February '08: CC suddenly talks to you again, and they refund you the $3k in parts/labor.
April 1 2008: Civic is at Honda Dealer, 12k in damage, and Honda won't realease the car to you.

Assuming the above timeline is correct, do you see why you are getting so many questions? There are a lot of holes:

1) Why was it sent to Honda, what repair were you demanding of CC they told you to take it there?
2) What was the issue that you were having in the first place. I think it was the AM/FM signal, but that isn't quite clear yet.
3) Did CC ever try to fix the issue, or did they just refund your money?
4) When did atty's get involved?

It would do everyone, including yourself, a huge favor if you retyped the whole situation, in a clear, concise timeline fashion. Not only will you more easily gain the support of 8thCivic, it will help you flesh it all out in case this ends up in court. Believe me, cases like this are a lot less about who is wrong/right than it is about who is better prepared. But I think on here, the real issue is no one quite sees why the vehicle needed to be sent to Honda in the first place. We want to help you, but we want to know we are lynching the right people, as it is now, I think more people are mad at Honda than at CC.

Someone above mentioned the Ebay M3 issue going on now. If you read dooma350's posts, you'll see he gives very clear facts about what is going on every step of the way. Mark my words, he will prevail. You need to take a note.

Anyway, please don't take this as a slam at you, its just really hard to follow what's going on, especially with the repair estimate as $12k, which is causing everyone to focus more.

***VTECnical*** · 03-30-2008, 07:36 PM

Updated

DJFriar · 03-30-2008, 07:55 PM

Now that is a clarification! :)

ALright Internet Army, begin preparations.

I htink you are on the right track, give the insurance company a chance to make it right, but don't agree to anything the offer first.

As an aside, for $12k, I wonder what the dealership would give you if you traded in the old car. Perhaps you can use the $12k and just get a new one. Not sure if you've done other mods or not.

Anyway, hope the insurance company steps up and fixes it right. That really is a crappy installation. Have you talked to your insurance company at all?

***VTECnical*** · 03-30-2008, 07:58 PM

Updated

***VTECnical*** · 03-30-2008, 08:13 PM

Updated. I hope the timeline makes more sense. Please post if I can clear it up for you.

dgoff07 · 03-30-2008, 08:21 PM

Just curious why in that letter to CC, you didnt mention anything about the (i am assuming a large amount) damage done to the visible interior? With the multiple pages of parts that are clearly visible, how did you ever let your car out of the lot?

It sounds like everything is coming along in the proper manner though, and again good luck to you!

When I installed my own stereo system last year (the only way to go

!!!) when i had the entire interior out to sound deaden it/run wires/whatever, it gave me a really odd feeling like, "WTF am I doing?!?!". Isnt it just about the worst to see your car in a torn apart condition? You almost feel guilty for it! Haha. Hopefully you wont be seeing much more of your car in that condition!

Adlh29 · 03-30-2008, 08:26 PM

Ok, that letter cleared everything up. Now I feel even worse for you. I hope this all works out for you.

***VTECnical*** · 03-30-2008, 08:26 PM

Updated
Thanks for the support!

***VTECnical*** · 03-30-2008, 08:32 PM

Quote:

Originally Posted by Adlh29

Ok, that letter cleared everything up. Now I feel even worse for you. I hope this all works out for you.

Thank you.

dgoff07 · 03-30-2008, 08:32 PM

Quote:

Originally Posted by VTECnical

The dash stuff took a back seat to the other issues. You are right, I wish I had included EVERYTHING in that letter. The marks on the car are specific to areas that were touched during the install. I know some people think I am trying to get $ out of this but all I want is for my cat to be safe. It is a bad feeling to have been in a car that was not wired properly.

Amen to that! I have done my fair share of 12v welding in my car....

Its ridiculous how dangerous improper wiring can be. Luckily though all the wires they touched (or should have touched) would have been fused in multiple places, so i dont really see a risk for a fire there, but with all the safety stuff back there... makes you wonder.

kwhitelaw · 03-30-2008, 08:34 PM

vtecnical,

that is an update. good job. it helps answer some simple questions as to how the car got to where it is. not sure why you were having reception problems other than if they didnt use the proper antenna adaptor...

regardless, heating duct needs to be replaced. the scosche dashkit can be swapped for an oem honda kit that will fit perfectly and color match no problem. all the wiring could be sorted easily. that leaves you to deal with them over the cupholders (still curious what is wrong with them) and the glass. imo, any of these issues over cupholders and visors and glass should have been addressed once the original install was completed. regardless of the obvious poor work behind the dash, if a customer came back to me months later complaining about scratched glass I probably wouldnt be very receptive to t aking care of them.

03-30-2008, 06:47 PM	#281 (permalink)
*VTECnical* VIP Member Join Date: Jun 2007 Location: Long Island Posts: 868 Ryan iTrader: 0 / 0%	Updated __________________ Best, VTECnical Last edited by VTECnical; 03-31-2008 at 06:35 PM.

03-30-2008, 07:01 PM	#283 (permalink)
*VTECnical* VIP Member Join Date: Jun 2007 Location: Long Island Posts: 868 Ryan iTrader: 0 / 0%	Updated __________________ Best, VTECnical Last edited by VTECnical; 03-31-2008 at 06:35 PM.

03-30-2008, 07:21 PM	#288 (permalink)
*VTECnical* VIP Member Join Date: Jun 2007 Location: Long Island Posts: 868 Ryan iTrader: 0 / 0%	Updated __________________ Best, VTECnical Last edited by VTECnical; 03-31-2008 at 06:40 PM.

03-30-2008, 07:27 PM	#290 (permalink)
DJFriar Member Join Date: Dec 2006 Location: Little Elm, TX Age: 27 Posts: 57 iTrader: 0 / 0%	Not trying to say anything about the OP, so VTEC, can you confirm this timeline for us: July '07: The Si gets the nav unit installed by CC The install works fine, but the AM/FM radio signal is having a problem. You attempt to take the car to CC to get fixed, but they ignore you. February '08: CC suddenly talks to you again, and they refund you the $3k in parts/labor. April 1 2008: Civic is at Honda Dealer, 12k in damage, and Honda won't realease the car to you. Assuming the above timeline is correct, do you see why you are getting so many questions? There are a lot of holes: 1) Why was it sent to Honda, what repair were you demanding of CC they told you to take it there? 2) What was the issue that you were having in the first place. I think it was the AM/FM signal, but that isn't quite clear yet. 3) Did CC ever try to fix the issue, or did they just refund your money? 4) When did atty's get involved? It would do everyone, including yourself, a huge favor if you retyped the whole situation, in a clear, concise timeline fashion. Not only will you more easily gain the support of 8thCivic, it will help you flesh it all out in case this ends up in court. Believe me, cases like this are a lot less about who is wrong/right than it is about who is better prepared. But I think on here, the real issue is no one quite sees why the vehicle needed to be sent to Honda in the first place. We want to help you, but we want to know we are lynching the right people, as it is now, I think more people are mad at Honda than at CC. Someone above mentioned the Ebay M3 issue going on now. If you read dooma350's posts, you'll see he gives very clear facts about what is going on every step of the way. Mark my words, he will prevail. You need to take a note. Anyway, please don't take this as a slam at you, its just really hard to follow what's going on, especially with the repair estimate as $12k, which is causing everyone to focus more.

03-30-2008, 07:36 PM	#291 (permalink)
*VTECnical* VIP Member Join Date: Jun 2007 Location: Long Island Posts: 868 Ryan iTrader: 0 / 0%	Updated __________________ Best, VTECnical Last edited by VTECnical; 03-31-2008 at 06:40 PM.

03-30-2008, 06:49 PM	#282 (permalink)
dgoff07 Junior Member Join Date: Mar 2008 Posts: 19 iTrader: 0 / 0%	Dealers dealers dealers. Cant trust a word they say! I had some, well, "electrical problems" haha, and they looked into it and told me that the "after market security system" that I had installed was the culprit and that it was going to cost me some big bucks to fix it... I was like, "what after market security system? The only security system I have is the Honda accessory one that was installed right here in this bay..." I hope this has absolutely no relevance to the OP but it sounds a little fishy. I would just really like to know what the problem that necessitated a visit to Honda. I also find it hard to believe that 15 thousand miles went by with a scratched up cup holder! And god only knows what happened to all of those screws that need replaced! I mean they must have duct taped the whole dash together if you need all of those screws! Just want to know some more of the story thats all

03-30-2008, 07:12 PM	#285 (permalink)
*CivicEX08* Wallet Inspector Join Date: Feb 2008 Location: Illinois Age: 20 Posts: 1,012 Stephen iTrader: 0 / 0%	Sorry for the above typos... Dang iPhone lagged up.

03-30-2008, 07:27 PM	#289 (permalink)
dgoff07 Junior Member Join Date: Mar 2008 Posts: 19 iTrader: 0 / 0%	Thanks for the clarifications!

03-30-2008, 07:55 PM	#292 (permalink)
DJFriar Member Join Date: Dec 2006 Location: Little Elm, TX Age: 27 Posts: 57 iTrader: 0 / 0%	Now that is a clarification! :) ALright Internet Army, begin preparations. I htink you are on the right track, give the insurance company a chance to make it right, but don't agree to anything the offer first. As an aside, for $12k, I wonder what the dealership would give you if you traded in the old car. Perhaps you can use the $12k and just get a new one. Not sure if you've done other mods or not. Anyway, hope the insurance company steps up and fixes it right. That really is a crappy installation. Have you talked to your insurance company at all? Last edited by DJFriar; 03-30-2008 at 07:55 PM. Reason: Spelling

03-30-2008, 07:58 PM	#293 (permalink)
*VTECnical* VIP Member Join Date: Jun 2007 Location: Long Island Posts: 868 Ryan iTrader: 0 / 0%	Updated __________________ Best, VTECnical Last edited by VTECnical; 03-31-2008 at 06:40 PM.

03-30-2008, 08:13 PM	#294 (permalink)
*VTECnical* VIP Member Join Date: Jun 2007 Location: Long Island Posts: 868 Ryan iTrader: 0 / 0%	Updated. I hope the timeline makes more sense. Please post if I can clear it up for you. __________________ Best, VTECnical

03-30-2008, 08:21 PM	#295 (permalink)
dgoff07 Junior Member Join Date: Mar 2008 Posts: 19 iTrader: 0 / 0%	Just curious why in that letter to CC, you didnt mention anything about the (i am assuming a large amount) damage done to the visible interior? With the multiple pages of parts that are clearly visible, how did you ever let your car out of the lot? It sounds like everything is coming along in the proper manner though, and again good luck to you! When I installed my own stereo system last year (the only way to go!!!) when i had the entire interior out to sound deaden it/run wires/whatever, it gave me a really odd feeling like, "WTF am I doing?!?!". Isnt it just about the worst to see your car in a torn apart condition? You almost feel guilty for it! Haha. Hopefully you wont be seeing much more of your car in that condition!

03-30-2008, 08:26 PM	#296 (permalink)
Adlh29 Senior Member Join Date: Aug 2007 Posts: 722 Adam iTrader: 6 / 100%	Ok, that letter cleared everything up. Now I feel even worse for you. I hope this all works out for you.

03-30-2008, 08:26 PM	#297 (permalink)
*VTECnical* VIP Member Join Date: Jun 2007 Location: Long Island Posts: 868 Ryan iTrader: 0 / 0%	Updated Thanks for the support! __________________ Best, VTECnical Last edited by VTECnical; 03-31-2008 at 06:40 PM.

03-30-2008, 08:34 PM	#300 (permalink)
kwhitelaw Member Join Date: Mar 2008 Posts: 35 iTrader: 0 / 0%	vtecnical, that is an update. good job. it helps answer some simple questions as to how the car got to where it is. not sure why you were having reception problems other than if they didnt use the proper antenna adaptor... regardless, heating duct needs to be replaced. the scosche dashkit can be swapped for an oem honda kit that will fit perfectly and color match no problem. all the wiring could be sorted easily. that leaves you to deal with them over the cupholders (still curious what is wrong with them) and the glass. imo, any of these issues over cupholders and visors and glass should have been addressed once the original install was completed. regardless of the obvious poor work behind the dash, if a customer came back to me months later complaining about scratched glass I probably wouldnt be very receptive to t aking care of them.