Something you should consider before going AJP: A true story about liars

[bulletSisedan]

WOW how F'd up this is....... I was gonna go ajp for sure but im nervous after reading this. Im going to consider all the other options again . I like the S/C idea so maybe ill go that route either comptech (havnt heard any thing bad) or redshift if the numbers are right.

Thanks for the story I hope AJP get the act together and possibly regain me as a costomer. I love the numbers they put out but "A kit is supposed to be a kit" No custom fab required.

[JeShUa]

Especially for its price...

[CaliGuy]

Originally Posted by JeShUa

Especially for its price...

Exactly

[sickyute]

good luck getting them in here ...

[firmhonda]

the "dot dot dot" at the end of your post makes it seem as though you know something.. hmmm..

[Halcyon819]

I stopped reading. Please learn to write in paragraphs and complete sentences.

[JeShUa]

Originally Posted by firmhonda

the "dot dot dot" at the end of your post makes it seem as though you know something.. hmmm..

Hmm dot dot dot.

[F.I.A.T]

you offered to help us in the design process for a discounted price. after you backed out of an agreement you wish to hold us liable for your lost time. any decision you made was completely on yo part. the kit has alway been a unrefined unit. this is the whole reason you were never charged full retail. it was asked to be shipped to california for one reason and one reason only. Hondata wanted the test vehicle local. this provided you a benefit but thus created some issues as far as modifying the kit instantly. you were refunded all the money you spent with us completely. we didnt even charge any such restocking fees. after listening to the facts get distorted its pretty simply to see whats going on here. our final decision was made to webby over 2 weeks ago when he called the shop. wether or not he agreed isnt the real issue. we seriously would have tried to help you if you had continued with the installation but the fact is you decided not to not us. we also were able to get your vehicle done in time since your tuning session with Hondata was not until the middle of the following week and you were not going to be allowed to take your vehicle based on the fact you probably would have damaged it with some reckless action. the tuning would also have been included in the deal for not extra charge. beyond what you are aslking for you removed your vehicle from the shop. we didnt remove you o2 sensor so we will not replace nor pay for the replacement of it. i pull o2 sensors our of cars on a daily basis for tuning on the dyno and i manage to not strip them and this on much older sensors that the one in your car. either way posting in the forum in my eyes is a simple attempt at publically bullying us into giving you money you never gave to us. its an added expense that you incurred that you were well aware you might run into. you didnt complete the transaction you reverted to stock form in my honest opinion its more like you had buyers remorse or needed your money for personal reasons which is quite common in the retail world. i would ask whomever removed and damage your o2 sensor for that money and maybe if you considered calling us instead to publically tyrading on the internet to come to a valid solution on your 450.00 in fees you might actually get somewhere. asking us to pay for your labor to put you car back to stock verses asking us to pay for labor to complete your installation are two different sides of the fence.

[F.I.A.T]

Originally Posted by JeShUa

I wouldn't put a kit made by them on my car unless you could tell me that if anything went wrong they'd replace it. They have like 0 research done. They don't even know how much pressure the IM can take.

im pretty sure you have done all your research as well. we know what it can take. the original kit has been running for 8 months now under local supervision. you wanted an intake manifold because you were told it would take 5 psi by someone who has never even turbocharged this motor where does that leave you.

[F.I.A.T]

im pretty sure after you take your car somewhere locally youll love them too. difference is speaking to someone over the phone verses actually meeting them in personal and speaking off business terms gives you a better understanding of who they are. tell me im wrong. because if you do now its just a lost cause. otherwise personall references wouldnt count in the business work for employement among other things.

[7AndrewPD]

^ Not trying to be an ass, but what took your response so long?

[sickyute]

Originally Posted by firmhonda

the "dot dot dot" at the end of your post makes it seem as though you know something.. hmmm..

i knew nothing ...
i just though they won't come on here because of prior incidents where they took a long time as well ...
this time i just though they've probably had enough of that sought of stuff and couldn't be bothered to share their side and went along with business as usual ...

well ... i was wrong ...

[legendman]

Originally Posted by F.I.A.T

asking us to pay for your labor to put you car back to stock verses asking us to pay for labor to complete your installation are two different sides of the fence.

very valid point

[sgtpruitt]

Originally Posted by legendman

very valid point

agreed

[zionrug]

Originally Posted by CaliGuy

Another SoFla customer. This is what we're all talking about. Everyone in SoFla loves AJP...Everyone (well many) outside SoFla hate them. It seems as if you don't live near them they don't give 2 sh!ts about you! This is not isolated to the OP either...there are countless threads re their poor customer service for those outside SoFla...

I agree with one of the above posters: I think these SoFla people are getting deep discounts or something.

And re your "how many GReddy kits don't work"---far less than AJP and people can actually install them themselves. Also, GReddy (in most situations) has provided outstanding customer service!

Hmm,

I didn't know Philadelphia was in South Florida. Thanks for the geography lesson. I bought my AJP kit used from a member here on the 8th and AJP was very willing to help. When I bugged the crap out of them for 2 weeks straight, they never got irritated with me.

People are complaining that the kit isn't fully bolt-on like the Greddy Kit. Well, I didn't mind having a few charge pipes fabbed up. I didn't have to trash my front bumper support to install the IC and jeopordize my safety.

This is what Full Race recommends when installing their kit, taken directly from their website:

you must modify the following components during installation:


Must run smaller sized battery.

Coolant lines.

Fuel line.

Brake booster and other misc. vacuum lines.

Power steering line.

Misc. wiring.


The higher HP kits like AJP and Full Race need some additional work to run hard and reliably.


Everyone wants instant gratification with a Turbo Kit that installs in 2 hours, costs $1500, and puts out a lot of power. It just doesn't work like that.

[firmhonda]

Originally Posted by sickyute

i knew nothing ...
i just though they won't come on here because of prior incidents where they took a long time as well ...
this time i just though they've probably had enough of that sought of stuff and couldn't be bothered to share their side and went along with business as usual ...

well ... i was wrong ...

I know man, I was just fckin around. Funny coincidence though, lol.

[sickyute]

[CaliGuy]

Originally Posted by zionrug

Hmm,

I didn't know Philadelphia was in South Florida. Thanks for the geography lesson. I bought my AJP kit used from a member here on the 8th and AJP was very willing to help. When I bugged the crap out of them for 2 weeks straight, they never got irritated with me.

People are complaining that the kit isn't fully bolt-on like the Greddy Kit. Well, I didn't mind having a few charge pipes fabbed up. I didn't have to trash my front bumper support to install the IC and jeopordize my safety.

This is what Full Race recommends when installing their kit, taken directly from their website:

you must modify the following components during installation:


Must run smaller sized battery.

Coolant lines.

Fuel line.

Brake booster and other misc. vacuum lines.

Power steering line.

Misc. wiring.


The higher HP kits like AJP and Full Race need some additional work to run hard and reliably.


Everyone wants instant gratification with a Turbo Kit that installs in 2 hours, costs $1500, and puts out a lot of power. It just doesn't work like that.

Please go back and see my post. I did not quote you nor was I referring to you. The member I was referring to is from FL.

[firmhonda]

Originally Posted by CaliGuy

Please go back and see my post. I did not quote you nor was I referring to you. The member I was referring to is from FL.

On top of this, at least full race specifies exactly what needs to be modified so that you know what you're getting into before you start. We never said that it was a bolt on and haul ass kit, it's just not represented to others to be anything more than that.

[MonkeyConQueso]

Ack! Wall of text again!

Any ways, thank you F.I.A.T for coming in here and at least stating your side. Regretably since a lot of information on AJP comes through here, you probably need to stay on your toes and actually respond to quell any fires, and to address people's issues with your kits.

Where I think JeShUa may be done dealing with AJP, there are others out there reading these conversations and judging your customer skills accordingly. Customer skills are important to most people because it means a fair deal, and support if they need it.

Bah, off my soap box, sorry.

And as far as this issue between JeShUa and AJP, I still am undecided. Was it explained to JeShUa that he would be racking up a bill at the shop he was taking it to? Was it clearly explained to him that he was a prototype in the making? Was everything clearly discussed as to what was involved in this venture, or was he pacified with assurances that "things would go well and quickly"?

Being clear in your dealings with someone, before and after the start of something like this, can make a huge difference, and it still sounds like you weren't clear enough to JeShUa. But maybe it's our "through the looking glass" view to side with the customer. Not sure, but at least you coming in here and stating a view and your case has earned points in some way. Keep it going.