Honda service department

neuteboom · 04-24-2008, 07:22 PM

I know with all the experiences everyone is having with Honda service department most have been negative. Well I just wanted to let everyone know that the one in South Caroline is top notch! When I purchased my 06 in March of this year I notice the third gear problem. I made an appointment at my local Honda Service depart in Greer, SC to have it checked out. They replaced the MTF and let me know there should be a fix coming soon. They also said I would most likely know before about the fix before them. Well I made an appointment today to have the motor oil changed to Amsoil and the third gear issue fixed. Well I am happy to say the motor oil was changed today and the parts are being ordered for the transmission. This service department is one of the best I have experienced. They are there for the customer to make sure their ride stays to notch.

***Gitrdone42*** · 04-24-2008, 07:50 PM

Hey did you go to Dick Brooks?

***Highrev1*** · 04-24-2008, 07:54 PM

Great...My SI has been in the shop since Monday!! Waiting on parts that are on "backorder' that I knew were....I said DO you have these parts in stock...Yes yes yes...No problem just make your appointment. Granted I walked in and said I need a new 3rd gearset and they said ok. But even still I am without my civic since Monday..

neuteboom · 04-24-2008, 08:10 PM

I was worried that they were going to keep mine. I do not know if I could go that long with out my car. Luckly they are going to call me when they have the parts.

***Highrev1*** · 04-24-2008, 08:51 PM

Luckily I have an S2000 to drive

***Gitrdone42*** · 04-24-2008, 08:59 PM

hmm lucky you lol, if i take mine in im not going to have anything to drive. Unless my brother lets me use his truck. But who knows, I might just get a rental.

***Gitrdone42*** · 04-26-2008, 01:10 AM

I got an email today from the service manager at my dealership. he said that he ordered the parts and will let me know when they come in and he will have honda pay for the rental car while its being fixed. Finally.

BtW its Vic Bailey Honda in Spartanburg, SC

***Highrev1*** · 04-26-2008, 12:36 PM

Well now it is Saturday and still NO word on my SI..Still waiting on "parts" I am sure. I called and they sent me to Voicemail...

corza · 04-26-2008, 01:17 PM

Hope the gear replacement helps. I'm skeptical that it will unless there is something different about the replacement parts but hopefully my skepticism will prove unfounded and you will find that the problem is resolved. Thankfully I have had no problem with third gear unless my timing is off a little, but that's my own user error when the occasional miss takes place.

***Gitrdone42*** · 04-26-2008, 09:30 PM

Yeah I hope it helps too, thanks

04-24-2008, 07:22 PM	#1 (permalink)
neuteboom Member Join Date: Mar 2008 Posts: 31 iTrader: 0 / 0%	Honda service department I know with all the experiences everyone is having with Honda service department most have been negative. Well I just wanted to let everyone know that the one in South Caroline is top notch! When I purchased my 06 in March of this year I notice the third gear problem. I made an appointment at my local Honda Service depart in Greer, SC to have it checked out. They replaced the MTF and let me know there should be a fix coming soon. They also said I would most likely know before about the fix before them. Well I made an appointment today to have the motor oil changed to Amsoil and the third gear issue fixed. Well I am happy to say the motor oil was changed today and the parts are being ordered for the transmission. This service department is one of the best I have experienced. They are there for the customer to make sure their ride stays to notch.

04-24-2008, 07:50 PM	#2 (permalink)
*Gitrdone42* How's it Goin' Join Date: Jun 2007 Location: Spartanburg, SC Age: 22 Posts: 590 Dustin iTrader: 0 / 0%	Hey did you go to Dick Brooks? __________________ http://uigyfvuo.myminicity.com visit my city

04-24-2008, 07:54 PM	#3 (permalink)
*Highrev1* 8thcivic Sponsor Join Date: Mar 2006 Posts: 3,681 iTrader: 1 / 100%	Great...My SI has been in the shop since Monday!! Waiting on parts that are on "backorder' that I knew were....I said DO you have these parts in stock...Yes yes yes...No problem just make your appointment. Granted I walked in and said I need a new 3rd gearset and they said ok. But even still I am without my civic since Monday.. __________________ BUY MY CIVIC

04-24-2008, 08:51 PM	#5 (permalink)
*Highrev1* 8thcivic Sponsor Join Date: Mar 2006 Posts: 3,681 iTrader: 1 / 100%	Luckily I have an S2000 to drive __________________ BUY MY CIVIC

04-24-2008, 08:59 PM	#6 (permalink)
*Gitrdone42* How's it Goin' Join Date: Jun 2007 Location: Spartanburg, SC Age: 22 Posts: 590 Dustin iTrader: 0 / 0%	hmm lucky you lol, if i take mine in im not going to have anything to drive. Unless my brother lets me use his truck. But who knows, I might just get a rental. __________________ http://uigyfvuo.myminicity.com visit my city

04-24-2008, 08:10 PM	#4 (permalink)
neuteboom Member Join Date: Mar 2008 Posts: 31 iTrader: 0 / 0%	I was worried that they were going to keep mine. I do not know if I could go that long with out my car. Luckly they are going to call me when they have the parts.

04-26-2008, 01:10 AM	#7 (permalink)
*Gitrdone42* How's it Goin' Join Date: Jun 2007 Location: Spartanburg, SC Age: 22 Posts: 590 Dustin iTrader: 0 / 0%	I got an email today from the service manager at my dealership. he said that he ordered the parts and will let me know when they come in and he will have honda pay for the rental car while its being fixed. Finally. BtW its Vic Bailey Honda in Spartanburg, SC __________________ http://uigyfvuo.myminicity.com visit my city

04-26-2008, 12:36 PM	#8 (permalink)
*Highrev1* 8thcivic Sponsor Join Date: Mar 2006 Posts: 3,681 iTrader: 1 / 100%	Well now it is Saturday and still NO word on my SI..Still waiting on "parts" I am sure. I called and they sent me to Voicemail... __________________ BUY MY CIVIC

04-26-2008, 01:17 PM	#9 (permalink)
corza Member Join Date: Jan 2008 Location: Chesapeake, Virginia Age: 56 Posts: 84 All Go! No Show. iTrader: 0 / 0%	Hope the gear replacement helps. I'm skeptical that it will unless there is something different about the replacement parts but hopefully my skepticism will prove unfounded and you will find that the problem is resolved. Thankfully I have had no problem with third gear unless my timing is off a little, but that's my own user error when the occasional miss takes place.

04-26-2008, 09:30 PM	#10 (permalink)
*Gitrdone42* How's it Goin' Join Date: Jun 2007 Location: Spartanburg, SC Age: 22 Posts: 590 Dustin iTrader: 0 / 0%	Yeah I hope it helps too, thanks __________________ http://uigyfvuo.myminicity.com visit my city

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