SCTuned has fallen off... - Page 2

hoonu · 04-23-2008, 08:13 PM

Thanks guys.

I really don't want to come off like a dick or anything... it just seemed fishy that we were replying to emails like they were chat msgs and the tracking info kept lacking in all of them... and no explanation when I asked directly about it. Thats my only beef. That being said... I hope I'm surprised tomorrow by the arrival of a header. Then we can put it all behind us. It's only a pain in the ass because one has to schedule garage time and other things around this.

udumkid · 04-23-2008, 09:19 PM

Quote:

Originally Posted by webby

I sent them a PM for you, but again, they aren't site sponsors. I'm sorry for those who are having issues. Everyone who has had issues in the past received refunds from them. Hopefully he will get back to you asap

What happend?...

**wing_gundam** · 04-23-2008, 09:30 PM

Good communication is always important.

gg_civ615 · 04-23-2008, 10:13 PM

hmm well i thought something was up, but this thread just proves it...
i ordered a TI-C exhaust from them april 9th, with the idea that it was in stock, and was going to ship monday like they claimed... i was apparently wrong

Order History
Date Note
4/9/2008 Order Placed
4/11/2008 Card approved. In process and should ship monday. (monday roles around, no order update, then tuesday and wednesday and at least 20 calls....)
4/17/2008 Order wasn't in stock with us. We are waiting for it to arrive. Should be here tommorow.(this update only came because i posted on THEIR forums about not receiving updates, tracking #s etc...)

i'm extremely disappointed in their customer service, and will request my money back if i don't receive my exhaust or even an update by friday... making this a 2 week ordeal, on something that should have been shipped/updated by now...

i think its really shitty that someone who pays for something as expensive as an automotive part has to put up with the provider who doesn't communicate with its customers... and the icing on the cake, the post i made on their forum was promptly deleted within 2 minutes of being posted, at which point i also recieved that update....

TOTAL CRAP!!!!!!!!!!

SoCal07Si · 04-23-2008, 10:27 PM

Well someone over there is living nicely, on everyone else's dime.

mitsukaiSI · 04-23-2008, 10:34 PM

Quote:

Originally Posted by CorSport

We are here for everyone with timely replies and communication.

corsport is awsome for sure I HIGHLY recomend them... And they don't pay me to say that haha

I Vtec, do you? · 04-23-2008, 11:18 PM

True I've yet to hear of a problem from corsport, good business plan - keep the people happy

ojefferyo · 04-23-2008, 11:22 PM

you guys aren't alone had my share of tracking number issues a while ago when they were vendors. they said my vibrant race headers were $600 something and another $30 for overnight. when i went to email him about placing the orders i wanted to overnight the headers and he turns around and tells me that the overnight shipping would be so high he's just gonna ground ship it with ups. that's understandable, but when i get my shippment i didn't get everything. i had order the header a greddy evo2 and the adapter. keep in mind that i have already spent over a grand with these people. I called up carlos and he tells me oh it was shipped a day late...why would he do that when he tells me he had everything in stock. they also claim to be authorized greddy dealer...lol according to greddy they aren't. anyways to make a long story short never got tracking number for the exhaust and never got the exhaust. i filed with paypal and that got their attention. i was eventually given a refund but in not in full at first because he says he supposedly overlooked something. people were giving me and other members on here grief about sctuned about how they were busy and thats why they dont answer their phones...they sure weren't too busy to take my money without questions though. still make my blood boil when i think aboout it.

**webby** · 04-24-2008, 01:14 AM

post 22 - you're reading it.

***Zeuceone*** · 04-24-2008, 01:18 AM

hit up robearracing.com hes a site sponsor and will take care of you.

***Zeuceone*** · 04-24-2008, 01:21 AM

lol webby.

06Si_LoveR · 04-24-2008, 01:25 AM

Wow... I had several threads created showing just how pathetic SCTuned customer service was, luckily I did receive a full refund. I hope every inproper transaction is resolved in a promptly fashion. Good luck... knew this was inevitable

06Si_LoveR · 04-24-2008, 01:28 AM

Quote:

Originally Posted by hoonu

Thanks guys.

I really don't want to come off like a dick or anything... it just seemed fishy that we were replying to emails like they were chat msgs and the tracking info kept lacking in all of them... and no explanation when I asked directly about it. Thats my only beef. That being said... I hope I'm surprised tomorrow by the arrival of a header. Then we can put it all behind us. It's only a pain in the ass because one has to schedule garage time and other things around this.[/

LOL... imagine your car being in the shop for an extra week and a half waiting on a part they have advertised(Hasport polyurathane motor mount bushings) that doesn't even exists for our cars

4DrTW-Si · 04-24-2008, 01:40 AM

OOOO Man im having the same problem, I ordered a vibrant exhaust for my FA5, talked to them through AIM on tuesday said it was 490 shipped overnite, asked him if he had any in stock said yes, order it now you will get tommorow. I was like great. I havnt gotten anything, if i dont get my exhaust in few days, im gonna put a dispute with paypal..

ojefferyo · 04-24-2008, 02:21 AM

Quote:

Originally Posted by 4DrTW-Si

OOOO Man im having the same problem, I ordered a vibrant exhaust for my FA5, talked to them through AIM on tuesday said it was 490 shipped overnite, asked him if he had any in stock said yes, order it now you will get tommorow. I was like great. I havnt gotten anything, if i dont get my exhaust in few days, im gonna put a dispute with paypal..

my suggestion is to do it now, you wont get a tracking number or your stuff if you ordered for overnight and still haven't gotten it yet. you pay for overnight you should get it.

4DrTW-Si · 04-24-2008, 02:25 AM

I just send them an email asking for a tracking should I wait till they answer it???

I just filed a dispute if I get my item I'll close it but from what Im seeing it dosnet look like im goin to recieve anything

hoonu · 04-24-2008, 04:25 AM

Damn... here's to hoping my bank processes this refund quickly.

Brivis · 04-24-2008, 07:22 AM

Quote:

Originally Posted by CorSport

We are here for everyone with timely replies and communication.

Ambulance chaser??? ha ha ha JK

tygerSI33 · 04-24-2008, 09:10 AM

I tried several times to contact them. I talked to them once and was going to order the red throttle body,gaskets,etc.. They said to call back. Well they haved answered. After reading these posts I'm glad I didn't order.

***SiliconX*** · 04-24-2008, 09:43 AM

Quote:

Originally Posted by I Vtec, do you?

True I've yet to hear of a problem from corsport, good business plan - keep the people happy

Yeah. Tai and Remy are just awesome to deal with.

04-23-2008, 09:30 PM	#23 (permalink)
wing_gundam Join Date: Apr 2006 Location: T dot Posts: 16,682 Civic Type Stock iTrader: 7 / 100%	Good communication is always important. __________________

04-24-2008, 02:25 AM	#36 (permalink)
4DrTW-Si Senior Member Join Date: Oct 2007 Location: Westchester, NY Age: 22 Posts: 355 iTrader: 0 / 0%	I just send them an email asking for a tracking should I wait till they answer it??? I just filed a dispute if I get my item I'll close it but from what Im seeing it dosnet look like im goin to recieve anything Last edited by 4DrTW-Si; 04-24-2008 at 02:55 AM.

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04-23-2008, 08:13 PM	#21 (permalink)
hoonu Senior Member Join Date: May 2007 Location: Orange County, CA Posts: 254 iTrader: 1 / 100%	Thanks guys. I really don't want to come off like a dick or anything... it just seemed fishy that we were replying to emails like they were chat msgs and the tracking info kept lacking in all of them... and no explanation when I asked directly about it. Thats my only beef. That being said... I hope I'm surprised tomorrow by the arrival of a header. Then we can put it all behind us. It's only a pain in the ass because one has to schedule garage time and other things around this.

04-23-2008, 10:13 PM	#24 (permalink)
gg_civ615 Member Join Date: Mar 2008 Location: Nashville, TN Posts: 37 iTrader: 0 / 0%	hmm well i thought something was up, but this thread just proves it... i ordered a TI-C exhaust from them april 9th, with the idea that it was in stock, and was going to ship monday like they claimed... i was apparently wrong Order History Date Note 4/9/2008 Order Placed 4/11/2008 Card approved. In process and should ship monday. (monday roles around, no order update, then tuesday and wednesday and at least 20 calls....) 4/17/2008 Order wasn't in stock with us. We are waiting for it to arrive. Should be here tommorow.(this update only came because i posted on THEIR forums about not receiving updates, tracking #s etc...) i'm extremely disappointed in their customer service, and will request my money back if i don't receive my exhaust or even an update by friday... making this a 2 week ordeal, on something that should have been shipped/updated by now... i think its really shitty that someone who pays for something as expensive as an automotive part has to put up with the provider who doesn't communicate with its customers... and the icing on the cake, the post i made on their forum was promptly deleted within 2 minutes of being posted, at which point i also recieved that update.... TOTAL CRAP!!!!!!!!!!

04-23-2008, 10:27 PM	#25 (permalink)
SoCal07Si Senior Member Join Date: Jan 2008 Location: Whitter, So Cali Posts: 2,640 iTrader: 1 / 100%	Well someone over there is living nicely, on everyone else's dime.

04-23-2008, 11:18 PM	#27 (permalink)
I Vtec, do you? Senior Member Join Date: Jan 2007 Location: mn Posts: 6,255 iTrader: 4 / 100%	True I've yet to hear of a problem from corsport, good business plan - keep the people happy

04-23-2008, 11:22 PM	#28 (permalink)
ojefferyo Senior Member Join Date: Oct 2007 Location: Gas Pedal Abuser Posts: 294 Jeff iTrader: 0 / 0%	you guys aren't alone had my share of tracking number issues a while ago when they were vendors. they said my vibrant race headers were $600 something and another $30 for overnight. when i went to email him about placing the orders i wanted to overnight the headers and he turns around and tells me that the overnight shipping would be so high he's just gonna ground ship it with ups. that's understandable, but when i get my shippment i didn't get everything. i had order the header a greddy evo2 and the adapter. keep in mind that i have already spent over a grand with these people. I called up carlos and he tells me oh it was shipped a day late...why would he do that when he tells me he had everything in stock. they also claim to be authorized greddy dealer...lol according to greddy they aren't. anyways to make a long story short never got tracking number for the exhaust and never got the exhaust. i filed with paypal and that got their attention. i was eventually given a refund but in not in full at first because he says he supposedly overlooked something. people were giving me and other members on here grief about sctuned about how they were busy and thats why they dont answer their phones...they sure weren't too busy to take my money without questions though. still make my blood boil when i think aboout it.

04-24-2008, 01:14 AM	#29 (permalink)
webby Acorns! Join Date: May 2005 Location: Storage Room B Posts: 11,489 iTrader: 10 / 100%	post 22 - you're reading it.

04-24-2008, 01:25 AM	#32 (permalink)
06Si_LoveR Senior Member Join Date: Nov 2005 Location: Baton Rouge Age: 26 Posts: 1,426 Shuzoku 4 Life iTrader: 3 / 100%	Wow... I had several threads created showing just how pathetic SCTuned customer service was, luckily I did receive a full refund. I hope every inproper transaction is resolved in a promptly fashion. Good luck... knew this was inevitable

04-24-2008, 01:40 AM	#34 (permalink)
4DrTW-Si Senior Member Join Date: Oct 2007 Location: Westchester, NY Age: 22 Posts: 355 iTrader: 0 / 0%	OOOO Man im having the same problem, I ordered a vibrant exhaust for my FA5, talked to them through AIM on tuesday said it was 490 shipped overnite, asked him if he had any in stock said yes, order it now you will get tommorow. I was like great. I havnt gotten anything, if i dont get my exhaust in few days, im gonna put a dispute with paypal..

04-24-2008, 04:25 AM	#37 (permalink)
hoonu Senior Member Join Date: May 2007 Location: Orange County, CA Posts: 254 iTrader: 1 / 100%	Damn... here's to hoping my bank processes this refund quickly.

04-24-2008, 09:10 AM	#39 (permalink)
tygerSI33 Senior Member Join Date: Dec 2005 Location: Mansfield,OH Age: 45 Posts: 460 iTrader: 0 / 0%	I tried several times to contact them. I talked to them once and was going to order the red throttle body,gaskets,etc.. They said to call back. Well they haved answered. After reading these posts I'm glad I didn't order.

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