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Originally Posted by TRY2HNG
Ben, Id be happy to correct you since you are wrong once again. If I were you I would just give up on the whole customer service thing. I clearly stated the facts of my experience with your company and your version does not even touch the reality of what happened. You have smoothed over the post to appear that I am one of many unhappy customers and AJP did everything they could to resolve the issue. You have taken more effort to defend yourself in this post then you ever dedicated to fixing your mistakes and getting me the parts I needed. I was crystal clear when I ordered my exhaust and you were clear when you realized you had sent the wrong parts and made promises to correct the problem, which were later denied and the process of blowing me off began. You cant screw up a order, provide slow shipping, promise to correct the problem, and then tell the customer you changed your mind and its now thier problem. And then expect the customer to send it all back to you at their shipping expense and believe that you are going to do what you said you would. Its too late man, you have already changed your story and lost the trust of the customer. That kind of bad advertising cant be later defended in a post of which all your answers are based on short term memory. Im fortunate that I never spend thousands on your turbo kit as they are clearly not what you advertise them to be. And Ben, if you plan on responding to all the negative posts about your company you better get a more comfortable chair to sit in...
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I am sorry to hear that they were not willing to do the right thing (join the boat)...Like you said...at least you didn't spend thousands on the turbo kit.