8th Generation Honda Civic Forum - View Single Post - Majestic Honda -- Can't Say Enough Good Things About Them

ocdcivic · 07-10-2009, 01:06 PM

So for those of you who haven't dealt with Majestic here's many of reasons why you should. They're located in Rhode Island and I've used them for the past year or so for parts, warranty service, and general queries.

About 2 months ago I brought my car to them for some warranty work. My driver's side mirror was loose and would vibrate making it very difficult to see out of. My car was still covered under B2B warranty but the actual mirror doesn't fall under coverage. Turns out that my "motor" was bad, which is covered and they got it taken care of me. Ordered the mirror and went back a couple of days later, in and out in less than an hour

Secondly, I think you'll have a very difficult time finding OEM Honda parts cheaper anywhere else. I have yet to find a dealer that charges less. For example I needed a new wheel bearing, my local Honda dealer (Curry) wanted $187 and my local to work dealer (Greenwich) wanted $150. Majestic.......$63

Thirdly, with the most recent order of my wheel bearing I really needed it. I ordered it yesterday and to have it shipped it wouldn't be here till Monday, so rather than waiting I ordered it online, paid for it and had my GF go pick it up because she lives in RI literally 2 miles down the road. When she got there the parts were actually coming out of their Lincoln location which is about 30 min north of their Warwick location.

Now mind you my GF is at the dealer picking up these parts not me. She is car savvy (has to be since we've been dating for 5 years) but by no means is an expert. She had nothing but good things to say about the dealer. The VP of parts Jim Houle was talking to her like a normal person rather than "ok chick what do you want" and even modified my order because he knew what I was trying to accomplish based upon her description of my problem ("He's not driving his car because of something with the wheel, it makes noise and he's afraid it's going to fall off"). As stated I need new wheel bearings and apparently I ordered an extra O-ring that wasn't needed so he canceled that and even upgraded me to next day shipping complementary because my GF explained to him that I wasn't able to drive my car and he wanted to get me back on the road.

Again I know many of people have dealt with them for parts but they are truly a fantastic dealer and I have nothing but good things to say about them.

07-10-2009, 01:06 PM	#1 (permalink)
ocdcivic Senior Member Join Date: Mar 2008 Location: C. Manor, NY (914) Posts: 3,011 Ray	Majestic Honda -- Can't Say Enough Good Things About Them So for those of you who haven't dealt with Majestic here's many of reasons why you should. They're located in Rhode Island and I've used them for the past year or so for parts, warranty service, and general queries. About 2 months ago I brought my car to them for some warranty work. My driver's side mirror was loose and would vibrate making it very difficult to see out of. My car was still covered under B2B warranty but the actual mirror doesn't fall under coverage. Turns out that my "motor" was bad, which is covered and they got it taken care of me. Ordered the mirror and went back a couple of days later, in and out in less than an hour Secondly, I think you'll have a very difficult time finding OEM Honda parts cheaper anywhere else. I have yet to find a dealer that charges less. For example I needed a new wheel bearing, my local Honda dealer (Curry) wanted $187 and my local to work dealer (Greenwich) wanted $150. Majestic.......$63 Thirdly, with the most recent order of my wheel bearing I really needed it. I ordered it yesterday and to have it shipped it wouldn't be here till Monday, so rather than waiting I ordered it online, paid for it and had my GF go pick it up because she lives in RI literally 2 miles down the road. When she got there the parts were actually coming out of their Lincoln location which is about 30 min north of their Warwick location. Now mind you my GF is at the dealer picking up these parts not me. She is car savvy (has to be since we've been dating for 5 years) but by no means is an expert. She had nothing but good things to say about the dealer. The VP of parts Jim Houle was talking to her like a normal person rather than "ok chick what do you want" and even modified my order because he knew what I was trying to accomplish based upon her description of my problem ("He's not driving his car because of something with the wheel, it makes noise and he's afraid it's going to fall off"). As stated I need new wheel bearings and apparently I ordered an extra O-ring that wasn't needed so he canceled that and even upgraded me to next day shipping complementary because my GF explained to him that I wasn't able to drive my car and he wanted to get me back on the road. Again I know many of people have dealt with them for parts but they are truly a fantastic dealer and I have nothing but good things to say about them. Last edited by ocdcivic; 07-10-2009 at 02:16 PM.
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