alright, i took out the coils today and i saw that i was missing a bunch of metal balls. most of them have fell out and stuck to the rubber parts. anyways, i pull all of them back in and at the end, i was missing 3 balls. I compressed the top hat just to make sure it would stay and then i reinstalled everything. hopefully it'll be fine. now i know not to pull on the spring.... such a n00b move