8th Generation Honda Civic Forum - View Single Post - Vibrant Performance Catback Exhaust Review
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Old 03-02-2007, 09:34 AM   #30 (permalink)
Tom1222
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Tom Smith
Quote:
Originally Posted by stevenshizzle
The vendor is not the manufacturer and has no control over the production or the packaging process.

Vibrant Performance is clearly at fault.
I agree. The picture that Steve posted on the Exhaust that he received doesn't match the picture on the Vibrant webpage. Seems there is a piece that doesn't have anyway of being connected to anything.
It's a misinterpretation on Vibrants side. Since they make a whole bunch of other system I think they may not even know that they overlooked putting in the flanges on that "broken" piece.

It would be Vibrants responsibility to examine the contents of the box prior to shipping to make sure that all the pieces required are in there.

I will hold off ordering mine until this issue has been addressed and resolved by Vibrant.
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