Quote:
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Originally Posted by coach2fast
You guys that have the CEL and the AEM should e-mail AEM ASAP you must have your Paperwork from buying it.
The Guys I talked to by e-mail was
Guillermo Alvarez
galvarez@aempower.com
AEM / DC Sports
He was a good help and got the New intake right out to me.
I will be installing it after I get the New HID retro fit lights back from Customlightz
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did you ship out your stock aem intake? did you fill in the warranty fourm? did aem coverd all cost for installation/removal reinstall???? is their any diffrense physically between both? please if you can take your time to answer all questions i would greatly apriciate it ,
ok i sent an email and i got a fast response(s) from him
Quote:
>From: "Guillermo Alvarez" <galvarez@aempower.com>
>To: >Subject: RE: new aem intake fix for cel ????
>Date: Fri, 9 Feb 2007 12:29:20 -0800
>
>No due to the warranty Policy AEM can not be healed liable or
>responsible for labor or shipping for the product. We will ship the
>product to you, but not pay for the product to coming in.
>The thing was that not all of the Civics had the same effect with the
>kit.
>
>Thank You
>Guillermo Alvarez
>AEM / DC Sports
>Tel 310.484.2322 ex 203
>Fax 310.484.0154
>
>-----Original Message-----
>From:
>Sent: Friday, February 09, 2007 12:20 PM
>To: Guillermo Alvarez
>Subject: RE: new aem intake fix for cel ????
>
>isnt aem going to be responsible for re installation charges or
>removal????
>i know they are doing the right thing by replacing their defictive
>product
>but not only they should do that they should just be responsible for all
>the
>cost thats done by the installer because it wasnt free i feel that way
>because its not my fault i bought a defctive product from aem , i am
>however
>willing to go to to
>
>
>2205 126th Street, Unit A
>Hawthorne Ca. 90250
>
>and aem can do the exchange/removal install of the new intake ,
>
>
> >From: "Guillermo Alvarez" <galvarez@aempower.com>
> >To:
> >Subject: RE: new aem intake fix for cel ????
> >Date: Fri, 9 Feb 2007 12:16:17 -0800
> >
> >They have been asked to send the intake in.
> >I have also attached the AEM warranty Policy.
> >
> >Thank You
> >Guillermo Alvarez
> >AEM / DC Sports
> >Tel 310.484.2322 ex 203
> >Fax 310.484.0154
> >
> >-----Original Message-----
> >From:
> >Sent: Friday, February 09, 2007 12:11 PM
> >To: Guillermo Alvarez
> >Subject: RE: new aem intake fix for cel ????
> >
> >ok so where is a return shipment label???? the other members didnt have
> >to
> >send in the intake , i dont mind sending it but i didnt do the install
>i
> >
> >paid a mechanic to do it so i shoudlnt be paying for removal of the
> >intake
> >reinstall of the intake AND the shipment???? again other oweners never
> >sent
> >their intake they were just being replaced....
> >
> > >From: "Guillermo Alvarez" <galvarez@aempower.com>
>To:
Subject: RE: new aem intake fix for cel ???? Date: Fri, 9 Feb 2007
12:11:25
0800
We do require the kit to be returned and we will ship out the new
kit.
> > >Please fill out the attached warranty form. Please inform me as to
>when
> > >you will be sending in the kit I will need to issue an authorization
> > >number.
> > >
> > >Thank You
> > >Guillermo Alvarez
> > >AEM / DC Sports
> > >Tel 310.484.2322 ex 203
> > >Fax 310.484.0154
> > >
> > >-----Original Message-----
> > >From:
> > >Sent: Friday, February 09, 2007 12:05 PM
> > >To: Guillermo Alvarez
> > >Subject: new aem intake fix for cel ????
> > >
> > >hey so i heard aem is replacing the current aem intakes that are
> >causing
> > >the
> > >cel light so i would like to receive mine too cuz it still has the
>cel
> > >here is the link where i heard from
AEM REPLACED MY CAI with the NEW MODEL!!!! TO FIX THE CEL !!!!!!!!!!!!
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