Quote:
Originally Posted by XenonDepot
Clarification: This kit is a lot better than 99% of the kits you find on ebay. HID kits are not made equally. I'm also hoping that you get some sort of after sales service/support if you need it from the vendor that you purchased the kit from. You definitely don't see a lot of that happening with ebay vendors. However, with ebay vendors barely making any profit on the product how much quality after sales/service support can you expect. In fact, some of them actually make money on problems as they charge the customers high shipping charges to get products replaced thus making money on the shipping.
I see it on a daily basis from customers that contact us after they have been burned.
Steve
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How can they charge high shipping prices if you are shipping the malfunctioned product yourself?
I have yet to encounter high shipping charges for items under warranty. Chinese ballasts not being the same? I'd have to disagree as they tend to assamble used parts and label them as new. But you won't know that unless you actually open up the ballast and get that "protective adhesive" that hides everything inside it to supposely make it more "water proof".