Quote:
Originally Posted by 1bgtoy
not saying it was aftermarket was wondering if it could be, ordered another one from another dealership and it was grey not black. don't like being told yea they come like that after I specificaly asked you. Think about what I asked when I came in and what was told to me. Thats what pisses me off the most.
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:SHOCKED: They come how they have always come until now apparently. Gray, charcoal, black, dark black, dark gray, classy gray, bumper black, smooth black, gun metal, etc. You can call the color whatever but from past experience the grille has only come one way and one way only so in reality they should be the same no matter how it is described. The problem is the company that manufactures the part for Honda forgot to pick up the frickin paint gun on the assembly line. Look what I found after opening a few boxes in inventory.
If you wish to be pissed that is fine however if you wish to pursue an argument on how I misunderstood your description of the item based on my past knowledge of the product and how hundreds of these have been shipped out without issue in the past, an argument will not be granted. Rather, an apology for not understanding your description of the unfinished item is being given instead. Should you wish to discuss this issue further that is fine. I have a phone number. 1-888-244-6632 x207.
From what it looks like we will have to hand inspect every one of these until Honda weeds out the defective/unfinished grille bases. If anyone else happened to received a non "gun metallic" finish grille base please let us know.
CASE CLOSED
