Quote:
Originally Posted by dopeman
I think there's two Johns. Johnny Spears was my service advisor... I don't remember the tech's name but this guy even forgot to re-adjust the revers lights on my car after he suposedly fixed my tranny. I don't know what their deal is... either the technitians are not as professional as they should be or they just don't care. In any case I don't plan on dealing with hardin any longer.
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Two John's, you're probably right. I hear that your advisor by "Spears" since there's the other John. Anyways, Spears was recommending me against the fix. It's possibly your car he was telling me about that he grinded twice and got a lockout on 3rd during a test drive.
I totally agree on your tidbit of professionalism. I don't think the techs care at all. From my maint. records, it looks like Christopher Heang and Jim Honda do okay jobs. While all the other times I've gotten service done from other techs, I ALWAYS find issues. They've messed up on my car too many times.
I'm especially scared for my 3rd gear after hearing your incident. I took my Si in Friday for the grinding gears and clicking clutch and they said they might have to keep it till Monday and will update me later in the day. I don't get a call till 3 days later (Monday) when they say they'd need it at least another day to test drive it. WTF? They had the car for 3 business and they didn't test it!? How can people tell me that Hardin's a decent delearship!?
The only reason why I go back there is because of their rewards program that gives me every other oil change for free.