Quote:
Originally Posted by GeezerSi
Yeah! Now this is the crux of the matter!
Honda made a mistake, and the result is an intermittant shifting problem. The TSB states that they have to replicate it before they will fix anyone's transmission.
I would like if they would also provide for the instance where a customer states they have the shift problem, but the dealership cannot replicate it. In this case -- after say 5 attempts, they agree to repair the transmission. However, if they do not find any defective components, the customer pays for the repair.
This would discourage the customers, who don't really have a problem, from wasting their time, and it would allow a customer like me, who has this defect, to get their transmission fixed without incurring lost work time due to bringing their car to the dealership over and over and over and etc.
I can see that I will get stuck with this piece of crap problem that Honda caused, because I will get discouraged from having to bring it in for them to replicate without any success.
Maybe that's what they're hoping for.  |
I would have to disagree. If I have experienced the issue, but when I bring it to the dealership, they are not able to reproduce it, I should not have to pay out of pocket for a repair if they look at the part and it looks ok.
How can they decide if a part is infact faulty or not? If this was true, this issue would of been spotted in the first placed and corrected before going into production. It is not my fault the issue is intermittent. All I know is the issue exists on my car, but does not happen everytime I shift. This should be enough grounds to cover a fix.