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What a damn shame. Sadly this seems to be commonplace amongst dealerships.
What REALLY gets to me, however, is how unconcerned American Honda Customer Service Reps are at helping you. Kenitra at American Hodna was outstandingly rude to me, called me at times I said I wasn't unavailable, and ultimately closed my case without ever even looking into it.
This, unfortunately, has been the majority of my experience with American Honda. They are lucky they have a reputation backing them, because as far as I'm concerned, their customer service is below Chevrolet, below Comcast, below the scummiest landlords in the country. Truly crooked.
I'm sorry to hear about your story. I would've sued the living **** out of that dealership. American Honda would've quickly worked to resolve your complaint if you had, I suspect.
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Originally Posted by firmhonda
Ringpop has been an extremely helpful member throughout the years and I doubt your joke is half as helpful as his worst post.
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