[VTECnical]

Originally Posted by TPhong

Well, first off, I'm sorry to hear about your car. I work in the install bay at Best Buy in Florence, SC and I have no words to say towards what he did. Not all BB and CC are bad and not all of them are good. It does help to know the person working there, but a lot of it depends on how you come across when u go in. If you go in and not be a jackass to the installer, your install prob would go fine. Even though it shouldn't, attitude does make a difference. I know at our store, a damage claim form would have been filled out, and an adjuster would come check out the car, and Best Buy's insurance would take care of the bill. The installer would get reprimanded (or fired, depending on severity of the damage and frequency of damages by that installer). Your insurance should have nothing to do with fixing your car. As long as you have proof that they did the install, they are totally responsible.

I agree.