Quote:
Originally Posted by samx109
thanks for writing something down for us. finally..
the problem we have is that if you have transactions with our members, you should check your emails and PMs VERY OFTEN. at least like every other day... (especially since you were a sponsor here.)
when i sent you the payment before, you told me it was going to ship in a week, but it never did.. i tried to contact you guys, but your phone line was ALWAYS busy, or you just never picked up.
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I understand and again i do apologize for the delay. I dont want to sit here and give excuses, so let me just say again we apologize reassure everyone that our order processing will improve. Although you might not be able to see the difference because we have been removed as a vendor, I would like a admin to get in touch with us about this whole situation. But again your money has been refunded, not taken and lost forever. Glad we got everything situated and hope to do business with you again, perhaps we can change your experience and perspective on our company.
Thanks!
-EJAY