Quote:
Originally Posted by 2fast4u2
Before you go spouting off at the mouth further, please do a little digging yourself. Do you know how many calls/pm's/emails webby has made to AJP/ben10 to try and get issues resolved with members who had issues with their product? Countless. COUNTLESS!! Most, if not all went unanswered. Ben10 would see the threads members would make asking for help. Guess what? No response from him. This went on for months.
So, if I could, I would put fireworks around that sticky to warn members about their extremely poor service.
What they have done is inexcusable.
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Ben wasn't their rep. He handled the phone and some work around the shop. But lacked when it came to putting out fires or answering people who put him under the spot light. He's been gone for a long time. Practically the entire crew that was there during all the problems, is gone now.
I'd say you'll see in due time, but if the name 'AJP' show up anywhere, every member who is active is in that thread watching and commenting on something that they really know nothing about.
In Jeshua's case, it wasn't supposed to happen at all. He wasn't supposed to be the test car for that kit. Ron wanted someone local, and Doug at Hondata wanted someone in Cali so he didn't have to fly out to AJP. Jeshua backed out about a week before he was supposed to go have Hondata tune the car. He apparently expected perfection and wasn't prepared for the pain of being a prototype car. Marvie has explained numerous times what he had to go through and he was local. It's not some overnight process. And with them being short handed at that time, it didn't help.
They could sit on this website all day and explain this and that or defend themselves til they are blue in the face, but it really wouldn't matter would it? 90% of the people that bitch about them, haven't even given them a call to talk with them. They've probably never even been to the website. They just assume that AJP is garbage, because it has been posted up on this site.
Some people need to learn to think for themselves. Do you own research and build an opinion based off first hand experience or speaking to the source.