[civicsi_07]

CASE NUMBER:
N012008 – 02 – 2600395

MY PROBLEMS:
(b) resistance going into any gear (2nd and 3rd gear)
(c) grinding of any type, in any gear not caused by operator error (2nd and 3rd gear)
(d) transmission not engaging into any gear (2nd and 3rd gear)
(e) transmission kicking out/popping out into neutral from 3rd gear

SUMMARY:
2007 Honda Civic Si Coupe
Country: U.S.A.
Call Taker’s Name: Steve
Case Manager’s Name: Julie

Call Taker's Comments: "We do not have a recall path for this issue"

Initial Case Manager Comments: Very polite but vague. Mentioned "TSB's" were being printed and pushed to dealers but when I inquired as to the specifics and threw out some parts that Ringpop mentioned (Synchro's, detent ball / spring) she clarified she was talking about a TSB being put out soon for fluid replacement. I commented that I heard that was only a temporary fix. She is going to call me back with more details after consulting with "The service adviser".

Update #1: 03/27 After a month of no response / no returned VM's. Called and spoke to another case manager who had Julie call me back. She spoke to the dealer I brought car to and said they were not able to duplicate the problem. I said they agreed it was difficult to place the car in 3rd gear. She said I should take it back and ride with the tech. I wanted to get a loaner car and drop it off for as long as it takes for them to admit, I mean "duplicate" the problem but they wouldn't do it. I then asked if a fix for this common problem was in the works and she delicately hinted that they were working on it and a 'product update' which would not require replication or a TSB type fix may be coming soon. She mentioned a 5yr/60k mile power train warranty whereas i have the 3yr/36k but that anything beyond 5yr/60k would only be considered for repair on goodwill consideration. I'll probably go to another dealer and try my luck at duplication as well as continue looking at 350Z's.