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Originally Posted by Habbie~SI
what exactly is a service advisor
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a service advisor is someone in charge of a group of Techs at the dealership
you come in with the car, speak with them, they tell you what it might cost and need, and they oversee the techs to make sure that gets done.
It is also a comissioned job where I work (toyota). A % of each total repair bill, so where a sales men wants you to buy a new car to make money a service advisor likes you to keep a car a very long time till it needs very big repair bills.