[IRAYZMYSI]

Originally Posted by Special Ringpop

Haha, I love you guys.

I'd be lying if I said I'm not incredibly upset over the way I have been treated by my dealerships, but I'm even more upset by the way I've been treated by American Honda.

I've had two case files over this problem. I called to complain the first time over how I've had the car in the shop so many times for third gear and I couldn't get them to replicate it. I wanted American Honda to help me work with the dealership. Kenitra (the only person for my area who works at American Honda apparently, as they won't let me work with anyone else) is the rudest woman I've ever dealt with. She told me she couldn't do anything without the dealer replicating it, and even if there WAS a fix, which she said there isn't, I'd need to get it replicated: I don't get an "freebies" from Honda, as she said.

Unprofessional beyond any company I've ever dealt with in my life, including Comcast, and let me tell you: that's saying something.

I love my car, and I love the vehicles Honda makes, but I will seriously have to reevaluate my feelings before I ever consider purchasing another Honda vehicle over the way they have treated me (both local and global) over this issue. I expected more from a Honda. I can live with the rattles. I can't live with a faulty transmission and a company who is lying about it and refusing to acknowledge it. It truly is a damn shame. Truly.

It's just so frustrating, and it doesn't help that we don't have unanimous support on the forums for it. I wish more people would call and complain and register their case number/etc on that thread I made...



I can't help it. Activism runs in my blood. My hatred for corrupt bureaucracies and inept, arrogant corporations who have sacrificed customer satistifaction for excessive profit runs deep. If I were more than a college student, and more financially well off, I'd be crusading against Comcast and American Honda more than I am right now.

I hate big business, and I hate that they can get away with murder, while we, the people who pay their salaries, get shafted when they fail to life up to their promises.

I feel you and I have similar cases with honda america.