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hahaha, you won't believe this, but I bought the car last week and right after I realized they drilled the hole in my bumper, the phone rang. "Hi, this is Lisa from honda North America, I'm calling to ask you a few questions about your purchase from West Broad Honda in Richmond, VA..." I gave her the full blown HATED THEM. I told her about the hole and that the salesperson, Stan Brown, took the car through the wash before I left and he scratched the wheel and admitted to it. She was honestly pissed. They opened up a case for it all and she said, don't worry, you'll be happy when this is over.
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