CASE NUMBER:
N012008 – 02 – 1201576
WHO:
Brian B (Brivis)
WHAT:
2006 Honda Civic Si Coupe
MY PROBLEMS:
(a) notchy shifting
(b) resistance going into 2nd and 3rd gear
(c) grinding related to 2nd and 3rd gear
(e) transmission kicking out/popping out into neutral from 3rd gear
(f) a third gear with an imprecise gate that sometimes allows for the shifter to be unsure
*other*- When Cold(below freezing)Knocking/grinding noise from front of car while accelerating and turning
rant of my problems
A nice list of All my problems
SUMMARY:
Country: U.S.A.
Call Taker’s Name: Not Given
Case Manager’s Name: Terrance
What Happened: I spoke with a younger sounding man who was very nice and helpful. I explained that I've had this problem since taking delivery and the transmission fluid has been changed at every oil change(6 times). After giving him my VIN and he pulled my warranty repair record he sounded shocked and said, "Wow! your car has seen a lot of repairs". I listed them out, New sunroof, 2 new radios, 4 new wheels(clear coat peal), 2 SRS reel cables, New Sun visor, 6 trans investigations, new bump stops, PCM program update, Rear wheel recall, passenger air bag recall. I asked if there was a lot of problems with the si and he said he hasnt personally taken any calls on it i was the first, but a girl that used to work with him
had an SI and she had the 3rd gear problem. Case worker asigned, not contacted yet(just made my claim)
Update #1: Spoke with case manager. I was basically told that until the engineers at HOA(not the dealership) can replicate the problem I am SOL. He was very calm and very quiet. He kept asking what i wanted, and i told him a properly working car and not to pay one dime when the trans goes and im out of warrantey. BASICALLY THE MOST POINTLESS CALL OF MY LIFE.
Update #2: I haven't heard from Terrance in a few days. He asked that i take my car to a different dealership for a kinda second opinion. Well as some of you might know my father is a nationally recognized Honda Tech and has opened a case through Honda Tech Line under my VIN(the only reason he wont fix my trans is cuz i'm 90miles away and wouldnt be able to get a loaner car). Hes dealt with Terrance before.
I was instructed to demand a warranty extension, and a meeting with the regional service rep next time i talk with him. I have also contacted Channel 6 news in philly and they wanted me to call them back this thursday so they can do a story.
Update #3: 20-FEB-2008 Still havent heard from Terrance. Transmission knocked again today in the cold weather. I' have an appointment for a road test with a tech at a new dealership tomorrow since the weather conditions will be optimal.
Update #4 21-FEB-2008 Knocking/grind problem listed as other above
DUPLICATED ON ROAD TEST THIS MORNING!!! initial diagnosis faulty driveshafts. No popping out of gear though but the Tech informed me of the elusive 3rd gear "fix" to be coming "soon" but im not holding my breath. Just got off the phone with Terrance, very helpful this time. Case still open and will investigated further next week. We are taking care of one problem at a time. Strike up one for us!!
Repair Order for Knocking grind
27FEB08
Update #5 28-FEB-2008 Day 1 after driveshaft replaced: 20 degrees this morning and both right and left turns produce an even LOUDER knocking noise now. But to be fair it was the coldest day yet and it could have been from that. Diagnosed as a bad motor mount and being repaired... we'll see what happens
Update #6 10-MAR-2008 As usual the dealership failed to fix anything, yet another appointment thursday.