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I have to add this:
If you are a VIP member, you can still be banned for violating site rules, being VIP does not get you any special treatment when it comes time for the staff to intervene in something you are doing.
Also you asked for the refund, which Webby gave the night you asked for it, have you checked your Paypal account, it doesnt refund back to your checking account, it refunds to your paypal account and then you have to transfer the money back to your checking.
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