8th Generation Honda Civic Forum - View Single Post - Got my HFP front lip in today
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Old 01-02-2008, 04:57 PM   #11 (permalink)
JC06NHBPSI
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Join Date: Jun 2006
Location: Panama City, FL
Age: 29
Posts: 653
Quote:
Originally Posted by CollegeHillsHonda View Post
They sure did a number on that one! Although a total bummer for the customer, this is only our first claim with DHL since we switched to them for body kit shipping. I'm sure this won't be the last but I hate to think how many claims we would have had during the same time frame with UPS. I guess the important thing is that DHL pays the bill and the customer gets a replacement. This is a perfect example why everyone should ship with insurance.
Ya, it sucks, but i really appreciate CHH helping me take care of it. Its hard to see but a chunk out of the corner is missing and there are a few scratches around it. Hopefully ill have a new one in a week or so... Not really a big deal though as its to cold out right now to put it on. I just wish i would have been home when it was recieved so i could have refused it. As for the damaged one im pretty sure CHH or DHL will want it back.
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