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well, I got an interesting response from my dealership:
Hello Mr. "grcivisi06", I received your e-mail and tried to call you a couple of
times at ***-***-**** but it rang busy. Sorry about this morning. (name deleted) waited on you this morning and was not aware of the TSB 06-052
because it is fairly new and does not show up under a normal vin# status
inquiry like say a recall would when we check your serial number with
Honda's computer. I was not aware either and really had to do some digging.
Please call me or stop in and ask for me to get this taken care of for you.
It is about a 45 min update to your vehicle's pcm that should help but not
totally eliminate the problem. Thanks for your time and again I apologize
for the miscommunication.
Thank You
(name deleted)
Service Manager
Bianchi Honda
Nice they responded this way, and that they'll make it right. Moral of story, like mentioned above, is take a copy of the TSB with you.
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