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Originally Posted by grcivicsi06
my vin falls under the range too...6h706167...but I made an "appointment" at Bianchi Honda, Erie, Pa for 8 this morning. What a joke. First, there is no appointment, you line up in the service docks, and then go talk to a service guy who takes your info, and lets you know how long it will be. In my case, they couldn't find any TSB or anything about it. So he goes and talks to the service manager and a service tech, and no-one knows anything about it. So they send me away with a "let us know if you get an actual re-call notice". I wish I would've taken a copy of the TSB, but when I called earlier they acted as if they knew what I was talking about. Drove an hour each way, too, so I spent $10 in gas to get jacked around by Honda. I'm very pissed...Why can't this company get their act together? INCOMPETENCE.
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Just as long as you realize that the incompetence falls solely on the dealership, then you'll be fine.
Bring a copy of the bulletin as your backup. They can't possibly argue with you. When the service rep tried pulling up my car in the computer, he immediately said "your car doesn't have any outstanding bulletins or recalls". He immediately looked up the bulletin number and realized that he had no other way to argue with me.