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the a/c is weak, especially on a hot day. But I think that's mainly because the engine bay is so small they couldn't fit a bigger one in (maybe). Also by using a smaller a/c i'm sure it helped cut costs by a bit. Not that it would make a huge difference price wise but it's interesting to see where honda cleverly cut corners to sell the civic at such a good price. You situation though does sound like perhaps a problem with the a/c. I'd make the manager sit in the car and ride around with you until it happens.
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