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It's not a real remote in my eyes. It might as well be a $10 Sony remote or a cable box remote. I understand why you like the Help button but if you take a MX-850 or 900 and program it correctly, there's never a need for a help button. That's where understanding of programming and how electronics work and knowing what your customers need and don't need (so you can hide buttons so they don't jack stuff up they don't need to be in) comes into play. It's really no easier to program a Harmony than a URC, you just need more technical knowledge to do so.
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