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Old 08-16-2007, 12:56 AM   #277 (permalink)
watice
Senior Member
 
Join Date: Jan 2006
Location: Queens, NYC
Age: 23
Posts: 139
Frank
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Quote:
Originally Posted by MonkeyConQueso
Ack! Wall of text again!

Any ways, thank you F.I.A.T for coming in here and at least stating your side. Regretably since a lot of information on AJP comes through here, you probably need to stay on your toes and actually respond to quell any fires, and to address people's issues with your kits.

Where I think JeShUa may be done dealing with AJP, there are others out there reading these conversations and judging your customer skills accordingly. Customer skills are important to most people because it means a fair deal, and support if they need it.

Bah, off my soap box, sorry.

And as far as this issue between JeShUa and AJP, I still am undecided. Was it explained to JeShUa that he would be racking up a bill at the shop he was taking it to? Was it clearly explained to him that he was a prototype in the making? Was everything clearly discussed as to what was involved in this venture, or was he pacified with assurances that "things would go well and quickly"?

Being clear in your dealings with someone, before and after the start of something like this, can make a huge difference, and it still sounds like you weren't clear enough to JeShUa. But maybe it's our "through the looking glass" view to side with the customer. Not sure, but at least you coming in here and stating a view and your case has earned points in some way. Keep it going.

you need your own Judge TV Show.
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