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WOW. Just wow. Congrats AJP, you've officially screwed yourself. Any idea as to how many customers you'll probably lose over just these couple of customer service examples? How many hundreds of thousands of dollars are you willing to let your shitty attitude cost you? Well? We all understand that businesses have unforseen problems from time to time, but as a business owner, YOUR day does NOT end at 5:00 Ron. Just can't seem to get everything done by yourself? Then hire some people to help out! The $30,000 per year you'll spend on another employee will easily pay for itself in customers gained. For me, when I hear these stories of your service, I picture an AJP employee who is out havin' a beer while the phone rings, cars sit, customer bills rack up, and your time runs out. CLEAN UP YOUR ACT.
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